Summary
Overview
Work History
Education
Skills
Personal Information
Competenciesandskills
Timeline
Generic
Tumelo Gloria  Malele

Tumelo Gloria Malele

Consultant
Pretoria

Summary

I have a genuine love of being of service and delighting customers through experience and product. I hold a National Diploma in Administrative Management and a Certificate in Customer Service Management both obtained from the University of South Africa. I have over 4 years retail experience where I worked for Edcon and as a Consultant at Cell C Limited. My most recent job is as a Financial Advisor at Old Mutual. If given a chance I am certain that I would be an asset to your team.

Overview

8
8
years of professional experience

Work History

Accredited Financial Adviser

Old Mutual Limited
07.2023 - 10.2024
  • Long term insurance
  • Investments
  • Underwritten and risk
  • Financial advice
  • Admin
  • Generating own sales
  • Product knowledge
  • Customer Service
  • Sales and presentation

Sales Consultant

Cell C Limited
12.2019 - 03.2021
  • Customer experience
  • Admin Customer Service
  • Sales and promotions
  • Banking
  • Generating own leads
  • Product knowledge
  • Opening and closing procedures
  • Stock take
  • Reason for leaving: Retrenchment

Retail Associate

Edcon (Edgars Menlyn)
11.2016 - 11.2019
  • Customer service
  • Admin
  • Receiving and despatch
  • Stock management
  • Staff scheduling
  • Reason for Leaving: Job offer at Cell C Limited

Education

National Diploma - Administrative Management

University of South Africa

Certificate - Customer Service Management

University of South Africa

Matric - undefined

Call Centre Training - undefined

Skills

Communication Skills

Personal Information

  • Ethnicity: African
  • Gender: Female

Competenciesandskills

  • Communication Skills
  • Telephone etiquette
  • Negotiation and Assertiveness Skills
  • Leadership Skills
  • Interpersonal Skills
  • Time Management
  • Customer Service Skills
  • Cross Selling and Up selling
  • Questioning and Listening Skill
  • MS Windows
  • MS Word
  • Outlook Express
  • Internet Explorer

Timeline

Accredited Financial Adviser

Old Mutual Limited
07.2023 - 10.2024

Sales Consultant

Cell C Limited
12.2019 - 03.2021

Retail Associate

Edcon (Edgars Menlyn)
11.2016 - 11.2019

National Diploma - Administrative Management

University of South Africa

Certificate - Customer Service Management

University of South Africa

Matric - undefined

Call Centre Training - undefined

Tumelo Gloria MaleleConsultant