Tumelo Sithole
Randburg
Summary
I have a number of professional highlights from leading a team of people to working on a number of project implementations for a multinational company. I was privileged enough to travel internationally to France for a project. My experience is based on ERP integration, process mapping, software technical documents, scoping, running API tests using Postman, systems support, test plans, black box testing, and regression testing. Advanced experience within SDLC and agile methodology. Results-driven Agile Business Analyst known for high productivity and efficient task completion. Possess specialized skills in requirements gathering, process mapping, and stakeholder engagement. Excel in communication, problem-solving, and adaptability, ensuring seamless collaboration across teams and successful project outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Agile Business Analyst
Retail Capital division of TymeBank
Johannesburg
01.2023 - Current
- Work closely with stakeholders to gather and analyze business requirements.
- Facilitate agile ceremonies, and ensure alignment between business objectives and project deliverables.
- Conduct data analysis to extract actionable insights, and inform decision-making.
- implementation to streamline processes and enhance efficiency.
- Document requirements into technical solutions.
• Document business processes and create process maps to support process engineering efforts. - Drive continuous improvement initiatives and contribute to the evolution of best practices.
- Provide guidance and support to Dev teams, ensuring successful project delivery.
Business Analyst
Loop Platform
Brynston
09.2022 - 12.2022
- Scoping, testing, logging Jira tickets, proposing new features, document client functional and non functional requirements, process mapping
- Leading ongoing reviews of business processes, product solution and designing a more optimized method of operation
- Acting as a liaison between the business and 3rd parties, incorporating user suggestions into projects
- Design process flow, layout technical aspect that are impacted by the change for dev team to make necessary changes
- Testing, system functional testing API integrations (message flows, error handling and field mappings)
- Support and troubleshoot production issues logged by client
- Contact: -Lindani 071 732 9160
Business Analyst
Linked ERP
Northcliff
06.2019 - 09.2022
- Liaise with client to gather functional and non-functional requirements, help Create detailed user stories and acceptance criteria
- Facilitate agile project management functions
- Verify test results, compile QA report and ensure customer requirements are met and post Implementation Support
- Write system documentation, policies and procedures
- Ensure compliance to facilities safety procedures
- Design process flow charts, scope business processes, evaluate risks and predict potential problems
- Giving final approval on a finished project and user acceptance testing
- Scoping business processes, running test cases, document technical flows, end-to-end testing, task creation, logging system bugs, documenting software requirement specifications
- Create test plan/ test case to be executed for UT and QA
- Project implementation for Manufacturing, Warehouse management and Finance operations
- Contact: -Siya +27 79 212 0259
Education
B-tech - Logistics Management
University of Johannisburg
11.2017
N.Dip - Logistics Management
University of Johannisburg
11.2015
Skills
- Figma (UI design)
- ERP configuration
- Webhooks
- API (Postman)
- Visio/Lucidchart
- Documenting and mapping business process
- Functional Testing
- SQL
- MS Office
- Managing and updating standard operating procedures
- SDLC
- Agile methodology
- Project Scoping
- Functional Specifications
- User Stories
- System Testing
- Technical documentation
- JIRA
Hobbies and Interests
- Music
- Nature
- Cricket
- Visual Art
- Tech designing
- Financial news
Certification
- Business Analysis ( CBAP ) In progress
Timeline
Agile Business Analyst
Retail Capital division of TymeBank
01.2023 - Current
Business Analyst
Loop Platform
09.2022 - 12.2022
Business Analyst
Linked ERP
06.2019 - 09.2022
B-tech - Logistics Management
University of Johannisburg
N.Dip - Logistics Management
University of Johannisburg
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