Tumelo Roderick Shokwe
Heuweloord,Centurion
Summary
Highly disciplined and resilient professional with extensive hands-on experience in managing quality and food safety activities. Demonstrates strong leadership abilities and a sound knowledge of food safety management systems and supplier quality assurance systems. Excellent written and verbal communication skills, coupled with meticulous attention to detail, ensure effective management under pressure. Committed to maintaining the highest standards of food safety and quality, with a career goal of advancing within the field to drive continuous improvement in food safety practices. The excellent career history is also built on well-developed analytical, oral presentation and customer affinity skills gained when interacting and implementing quality and food safety requirements of organizations such as Woolworths, Yum! KFC, Hungry Lion SA, Nando's SA, Galito's, Pick ‘n Pay, Spar, Nestle, Kellogs SA, Tigerbrands, Fresh Stop, Mondeleze International, Canderel, Danone, etc.
Overview
12
12
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Quality Assurance Manager
CROWN CHICKENS t/a SOVEREIGN FOODS
11.2021 - 02.2025
- Defining input requirements and specification for all material requirements used in production to ensure conformance
- Maintaining legal compliance framework that ensures facilities and products conform to all relevant legislated standards for food production
- Implementing, maintaining and improving Food Safety Management System in compliance with requirements (FSSC 22 000, Meat Safety Act, etc.)
- Leading and developing excellent quality and food safety team
- Applying robust process that ensure that quality and food safety defects are identified, escalated, and actioned according to system requirements
- Promoting excellent Quality and Food Safety culture by ensuring that all processes include mistake-proofing procedures
- Providing technical and scientific support to business
- Facilitating Food Safety Management system audits (FSSC 22000)
- Participating in EXCO meetings as technical, quality and food safety representative
- Driving continuous improvement projects
- Ensured customer satisfaction by maintaining rigorous product inspection standards before dispatch.
- Mitigated potential risks by carrying out thorough risk assessments regularly.
- Set clear budget targets and established successful controls to control expenditure.
- Conducted regular audits to ensure regulatory compliance.
- Facilitated collaborative working environment, improving communication between team members and departments.
- Attended meetings and submitted decisions made to senior management for approval.
- Maintained up-to-date knowledge of industry trends and regulations, aiding in informed decision-making processes.
- Oversaw daily operations to achieve high productivity levels.
Quality Assurance Manager
THE BIG FILL
04.2019 - 10.2021
- Implementing, maintaining and improving the SHEQ & Food Safety Management System in compliance with standards (GFSI, ISO 22 000, etc.)
- Providing efficient and effective leadership and management of the Quality team
- Developing and reviewing compliance documentation such as: Policies, procedures, and work instructions
- Promoting an excellent Quality and Food Safety culture by ensuring that all processes include mistake-proofing procedures
- Providing technical and scientific support to all staff
- Giving support and advice on a range of quality issues as required
- Facilitating Food Safety Management system external audits (FSA)
- Liaising with customers and external bodies on QA matters as required
- Investigating and implementing corrective actions on customer and consumer complaints
- Driving continuous improvement projects
Quality Assurance Technologist (Pie Division- Krugersdorp)
RCL FOODS
04.2016 - 03.2019
- Driving compliance with the organization’s requirements through the development and administering of Food Safety and Quality programs (FSSC 22 000)
- Providing daily support to production, maintenance, supply chain and quality teams through training and effecting continuous improvement
- Responsible for all quality control functions and supervision of Quality Controllers
- Conducting internal and service provider audits
- Addressing daily trouble shooting in all production areas
- Timeously investigating customer complaints and micro-out of specs
- Implementing and enforcing corrective actions
Quality Assurance Technologist (Speciality-Bronkhorstspruit)
RCL FOODS
04.2016 - 03.2019
- Managing and maintaining quality and food safety systems (FSSC 22 000, IBL, etc.)
- Ensuring conformance to customer’s (Woolworths) standards and specifications
- Ensuring adherence to microbiological standards on products and environment
- Investigating and implementing corrective actions on customer complaints
- Providing strong day to day quality and food safety culture
- Managing continuous improvement projects
- Leading and developing excellent QA and QC teams
- Participating in internal and external audits
- Implementing internal and external audits corrective actions
Quality Assurance Technologist (Rainbow Chickens-Tzaneen)
RCL FOODS
04.2016 - 03.2019
- The operational management of quality control and quality assurance, ISO 22 000, and HACCP
- Leading a team of QA Monitors
- Conducting internal audits
- Participation in external audits (FSSC 22 000) and customer visits
- Monitoring and investigating customer complaints and product returns
- Ensuring and enforcing adherence to contractual, regulatory, and internal specifications and requirements
- Liaising with plant management on any non-conforming issues
- Ensuring adherence to Rainbow’s Total Integrated Management System
- Staff management and development
- Ensuring accurate preparation, analyzing of samples, calculating, and recording data
- Acting on behalf of the QA Manager on absence
- Developing/reviewing records, check sheets, WI's & SOP's
- Conducting monthly SHEQ inspections
- Assisting with any Health, Environment and Safety duties as required by Risk/SHEQ officer
Quality Assurance Coordinator
COLLABORATIVE PACKING SOLUTIONS
01.2015 - 03.2016
- Assisting QA manager with facilitating internal and external audits
- Ensuring the adherence of FSSC 22 000, ISO 9000 & ISO 18 000 standards
- Conducting environmental and pathogen monitoring (Sampling; Swabs, air plates and water for outsourced analyses)
- Developing and reviewing SOPs, PSDs and Policies
- Ensuring adherence to hygienic and sanitary standards
- Ensuring the adherence of HACCP as per customers’ requirements
- Conduct monthly traceability exercises
- Investigating non-conformances and raising NCAs to suppliers
- Inspecting and approving production lines before start-up, during changeovers and after cleaning
- Verifying and signing-off of production records
- Managing retention samples for quality keeping
- Managing Hold/Reject products
- Conducting daily production spot checks
- Conducting physical tests on raw materials, in-process products and finished products (Sensory, moisture analysis, bulk density, sieve analysis)
- Assisting and mentoring Quality Assurance trainees
Production Supervisor
COLLABORATIVE PACKING SOLUTIONS
07.2013 - 03.2016
- Ensuring the adherence of FSSC 22 000, ISO 9000, ISO 18 000 standards on a shift
- Solving any production related problems during shift and implementing solutions to maximize efficiencies
- Reporting on actual operations productivity versus quality and advising shift team on how to address areas of concern
- Ensuring that all the positions are manned according to the skills and knowledge required for performing the described work effectively
- Managing shift staff time keeping, leave rosters and attendance
- Responsible for the co-ordination of emergency preparedness and response on relevant shift
- Co-ordinating any quality issues with the QA department
- Leading shift staff towards meeting targets through regular communication, on-the-job training and utilization of the talent management tool set
- Conducting daily shift production meetings and ensure that action plans agreed to within team meetings are delivered upon
- Identifying and resolving any shift disciplinary or grievance issues
- Conducting monthly Safety, Environment and Health inspections
Quality Assurance Trainee
COLLABORATIVE PACKING SOLUTIONS
07.2013 - 08.2014
- Training and assessing staff
- Conduct environmental and pathogen monitoring
- Assist conduct internal audits
- Conducting GMP inspections
- Conducting monthly traceability exercises
- Investigating non-conformances and raising NCAs to suppliers
- Managing retention samples for quality keeping
- Managing Hold/Reject products
- Conducting daily production spot checks
- PPE issuing to production personnel
- Conducting physical tests on raw materials, in-process products & finished products (Sensory, moisture analysis, bulk density, and sieve analysis)
- Aseptic sampling of raw and finished goods for outsourced microbiological tests
- Data capturing/Net content weight management
- Deputizing production supervisors
Education
MSc - Agriculture
University of South Africa
South Africa 03.2018 - 05.2020
BTech - Food Technology
University of Johannesburg
South Africa 01.2015 - 12.2015
Programme in Total Quality Management (TQM) - Business Management
University of South Africa
South Africa 02.2014 - 05.2015
NDip - Food Technology
University of Johannesburg
South Africa03.2015
Grade 12 (Matric) - English, Sepedi, Mathematics, Physical Sciences, Life Sciences, Economics & Life Orientation
Modubatse High School
South Africa 01.2010 - 12.2010
Skills
- High self-discipline
- Leadership strength
- Sound knowledge of food safety management systems
- Sound knowledge of supplier quality assurance systems
- Excellent written and verbal communication
- Hands-on experience in managing quality and food safety activities
- Excellent auditing techniques
- Attention to detail
- Resilience under pressure
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Certification
- FSSC 22000 v6
- Lead Auditor’s Course – Food Safety
- Advanced HACCP
- Internal Auditing
- Occupational Health and Safety
- Incident investigation
References
Ms Taryn Halsey
Technical Manager
RCL Foods
(C)+1 604 855 5648
taryn.halsey@yahoo.com
Ms Matumelo Makume
Quality & Food Safety Manager
RCL Foods
(C)+27 82 686 5103
missmakume40@gmail.com
Mr Kgaugelo Sekwaila
SHEQ & Food Safety Manager
Collaborative Packing Solutions
(C)+27 74 355 9023
kg@coso.co.za
Mr Clemence Mupopa
QA Manager
BV Chicken (Previously RCL Foods)
(C)+27 60 435 7882
Clemence.Mupopa@bvchickens.com
Mrs Jill Parcell
Director
The Big Fill
(C)+27 82 896 9910
jill@bigfill.co.za
Mr Heinrich Steinbach
Plant Manager
Sovereign Foods
(C)+27 41 995 1700
hsteinbatch@sovfoods.co.za
Timeline
Quality Assurance Manager
CROWN CHICKENS t/a SOVEREIGN FOODS
11.2021 - 02.2025
Quality Assurance Manager
THE BIG FILL
04.2019 - 10.2021
MSc - Agriculture
University of South Africa
03.2018 - 05.2020
Quality Assurance Technologist (Pie Division- Krugersdorp)
RCL FOODS
04.2016 - 03.2019
Quality Assurance Technologist (Speciality-Bronkhorstspruit)
RCL FOODS
04.2016 - 03.2019
Quality Assurance Technologist (Rainbow Chickens-Tzaneen)
RCL FOODS
04.2016 - 03.2019
BTech - Food Technology
University of Johannesburg
01.2015 - 12.2015
Quality Assurance Coordinator
COLLABORATIVE PACKING SOLUTIONS
01.2015 - 03.2016
Programme in Total Quality Management (TQM) - Business Management
University of South Africa
02.2014 - 05.2015
Production Supervisor
COLLABORATIVE PACKING SOLUTIONS
07.2013 - 03.2016
Quality Assurance Trainee
COLLABORATIVE PACKING SOLUTIONS
07.2013 - 08.2014
Grade 12 (Matric) - English, Sepedi, Mathematics, Physical Sciences, Life Sciences, Economics & Life Orientation
Modubatse High School
01.2010 - 12.2010
- FSSC 22000 v6
- Lead Auditor’s Course – Food Safety
- Advanced HACCP
- Internal Auditing
- Occupational Health and Safety
- Incident investigation
NDip - Food Technology
University of Johannesburg
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