Tumelo Molebalwa
Finance / Accounting Proffessional
Rustenburg
Summary
Results-driven analytical professional with 5years of experience as an assistant store Manager, seeking to leverage my skills in financial management, process improvement and data analysis to transition into a cost Accounting role. Proven track of:
- Managing store budgets and achieving cost savings through efficient operations and effective inventory management
-Analyzing sales data and market trends to inform business decisions
-Implementing process improvement to increase productivity and reduce waste.
Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Branch Manager Trainee
NWK Group
12.2017 - 06.2019
- Implemented cost-saving measures to reduce expenses without sacrificing service quality or employee morale.
- Strengthened client relationships with consistent follow-up, prompt issue resolution, and ongoing rapport building.
- Increased customer satisfaction with proactive problem-solving and attentive service.
- Expanded branch revenue through strategic marketing efforts and targeted sales initiatives.
- Maintained strict adherence to regulatory compliance guidelines, ensuring all policies were consistently enforced across the branch workforce.
Assistant Branch Manager
NWK Group
06.2019 - 02.2023
- Supervised team of 16 branch employees and made recommendations regarding performance evaluations.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed the ordering of both Agricultural and consumable items.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Successfully managed and resolved claims for defective agricultural equipment.
- Supported the Branch Manager with daily tasks, ensuring smooth branch function1ing and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Responsible for Balancing and encoding fossil fuels to prevent theft and ensure accurate accounting.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Accountable for ensuring accurate stock counts.
- Consistently achieved yearly targets.
- Ensured alignment with safety procedures.
- Assisted with banking, business administration and financial tasks to guarantee best service for clients.
Education
Bachelor of Technology - Cost And Management Accounting
Tshwane University of Technology
Pretoria, South Africa04.2018
National Diploma - Cost and Management Accounting
Tshwane University of Technology
Pretoria, South Africa04.2017
Matric-Grade 12 - Accounting
H.F Tlou High School
Rustenburg, South AfricaSkills
Relationship building and management
Client Relationship Management
Microsoft Excel proficiency
ERP Systems Expertise
Payroll Processing
Profitability analysis
Store Organization
Customer Service
Staff Management
Languages
English
Upper intermediate (B2)
Setswana
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)
References
- Mr Aubrey Moloto, Former Branch Manager (Madibogo), 082 349 5477
- Mrs Esmari Greef, Branch Manager (Nooidgedacht), 082 878 8944
- Mr Willem Van Vuuren, Former Manager, 079 876 0865
Timeline
Assistant Branch Manager
NWK Group
06.2019 - 02.2023
Branch Manager Trainee
NWK Group
12.2017 - 06.2019
Bachelor of Technology - Cost And Management Accounting
Tshwane University of Technology
National Diploma - Cost and Management Accounting
Tshwane University of Technology
Matric-Grade 12 - Accounting
H.F Tlou High School