Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tumelo Metseyotlhe

Tumelo Metseyotlhe

Administrative\Clerk
Mohlakeng

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Professional administrative expert with strong organizational

and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.

Overview

13
13
years of professional experience
8
8
years of post-secondary education

Work History

Admin/Clerk

Lancet Laboratories
07.2018 - 05.2024
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.

Sales Consultant

MTN
07.2014 - 12.2017
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Maximized sales revenue through personalized recommendations and upselling techniques.

Sales Consultant

Capitec Bank
07.2011 - 12.2013
  • Client credit vetting, processing of new bank accounts, assisting clients in withdrawals, deposits and account payments. Sales driven environment and customer care at the forefront.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Followed up with existing customers to provide additional support and address concerns.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.

Education

Senior Certificate - Business Studies

Ahmed Timol Secondary School
Mogale City, South Africa
04.2001 - 01.2007

National Diploma - Business Management

Wescol FET College
Krugersdorp, South Africa
01.2008 - 01.2010

Skills

Objective-oriented

Additional Information

  • Ms Word, Excel, Powerpoint
  • Meditech System
  • Lab OS
  • Paypoints

Timeline

Admin/Clerk

Lancet Laboratories
07.2018 - 05.2024

Sales Consultant

MTN
07.2014 - 12.2017

Sales Consultant

Capitec Bank
07.2011 - 12.2013

National Diploma - Business Management

Wescol FET College
01.2008 - 01.2010

Senior Certificate - Business Studies

Ahmed Timol Secondary School
04.2001 - 01.2007

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Tumelo MetseyotlheAdministrative\Clerk