Tumelo Maphakela

Lenovo Product Expert: Serve as a technical expert and Partner account manager in the Unmanaged space , Provide in depth Product knowledge and support to our partners, customers and other stake Holders.

-Develop and maintain Expert-Level knowleadge of lenovo's products , including features , benefits and technical specifications.

-Training and development of our partners to ensure they understand Lenovo's programs and help them archive their goals.

- Sales support : Collaborate with sales teams and product teams at our T1 distributors to provide product expertise and support to drive sales growth for Lenovo.

-Stay up to date on competitor products , technologies and offerings , providing insights and recommendations to inform Lenovo Product Strategy.

-Gather feedback from customers and stakeholders , providing insight to the market and development of Lenovo solutions and products.

- Over 10 years working experience in the technology industry .

-Relevant certificates in IT, Product administration and Business development.

• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Coordinated project planning and execution with team members and team leads.
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Define and maintain the product vision strategy and roadmap.
• Conduct market research and analysis to identify customer needs , market trends and competitor activity.
• Plan and execute product launches, including go to market strategies.
• Monitor product performance gathering feedback and data to inform future development to improve overall run rate business

• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Coordinated project planning and execution with team members and team leads.
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Responsible for fast and accurate quoting on all Hardware costings/quotes to partners
  •Weekly, monthly, or quarterly Product pricing when required.
  •Managing minimum certification level of partners
  •Training on vendor/s sales tools
  •Present status of the development plan back to the vendor
  •Generate leads and manage the sales process together with the partner.
  •Present product/brand presentations to customers and partners
  •Liaise and engage with partners regularly to grow their share of the wallet.
  •Execute activities to achieve monthly sales targets.
  •Maintain and grow the existing product partner base.
  •Provide reports and target tracking information as required