Tumelo Delzer

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• DUTIES

LOG FEES

• Wholesalers' Log Fees
• Send Log fees Schedules to the managers
• Schedules received from managers by the 5th of the month.
• Check the correctness of all LF Sechedules and submit to finance by the 10th
• File the approved copies.

CLAWBACKS

• All clawback reports received from the wholesaler by the 12th of every month-check report
• Submit the report for verification to OTC department for authorisation and approval
• Send the approve clawbacks to finance for payment or credi note
• Send the Wholesalers the Pop or credit note once

FLEET REPORTS AND CASH CLAIMS

• Send reports to managers and reps
• signed copies and slips received back by the 4th
• Reports checked and given to my manager by the 10th
• Submit the reports to finance and HR by the 15th

DOMAIN SYSTEM

• Receive documents from Reps of the new Pharmacies or Hospitals
• Check and send documents to Finance to load them on Pastel/Cash book
• Maintain Activo support email
• Once loaded capture or load the new Pharmacy on the domain system (ActivoCare)
• Generate Login details
• Send login details to the Reps/Pharmacies
• Handle login details queries
• Circulate list of outstanding approvals

PRICE FILE

• Update our company price file and share with everyone whenever there's a price change from DOH

• Managed Incoming Mail: Received, sorted, and directed incoming mail for effective communication.
• File Organization: Organized and stored hardcopy files systematically.
• Event Planning: Planned office events, reserved venues, and coordinated setups and schedules.
• Streamlined Operations: Improved office efficiency through procedure enhancements and policy implementation.
• Digitized Information: Converted important data into digital format for easier accessibility.
• Clear Communication: Effectively communicated ideas to assist staff through various channels.
• Mail and Parcel Handling: Received, routed, and distributed incoming mail and parcels efficiently.
• Record Maintenance: Maintained meticulous records of external correspondence.

• Registering New Patients
• Answering telephone and attending to patient queries
• Preparing orders, supplements and dosages
• Taking orders from clients and stock taking
• Creating files, invoices and quotations on Pastel
• Diarising appointments and booking parcels for patients
• Reminding patients of their appointments.

• Procurement Support: Assisting with procurement tasks, including handling purchase orders and supplier negotiations.
• Project Management: Maintaining updated project files, typing documents, and recording meeting minutes.
• Assisting with project costing and managing project-related allowances.
• Administrative Responsibilities: Managing office supplies and stationery inventory.
• Maintaining organized payroll files and handling weekly and monthly registers.
• Archiving documents and logging jobs on Net Desk for efficient tracking.
• Coordination and Follow-Up: Making travel and accommodation arrangements for the team.
• Assigning tasks to relevant personnel and ensuring timely completion.
• Monitoring the progress of assigned tasks and providing necessary support.
• Inventory Management and Basic Admin: Assisting with stock counting and maintaining accurate records.
• Handling basic administrative tasks, including filing and general office support.

• Meters and profiles checked, data packets and spikes removed.
• Logging communication issues, building recons, logging Comms issues on NetDesk.
• Assisting electricians to log comms via software, providing feedback to electricians' attendance to resolve issues, confirming validity of issue, sending issues to management.
• Updating SLD's meter placement schedule, basic admin assistance, power factor monitoring and data reports.
• Answers telephone calls and faxes documents.
• Types and fills documents.
• Arranges meetings.
• Receives mails.
• Possesses relevant skills and abilities.
• Attending to billing queries and resolving issued, handling call centre and billing disputes.