Summary
Overview
Work History
Education
Skills
References
Clients
Influence/Impact
Success Factors
Type and Size of Projects
Accountability
Timeline
Generic
Tuliswa Mnyango

Tuliswa Mnyango

Public Sector - Key Account Manager
Fourways

Summary

Solid & dedicated person of integrity, delivering high productivity consistently. I have more than 5 years working experience in the IT industry as the account manager in the Public Sector. Ideal with private schools, Universities, Public FET's, NPO's, and Government entities (Local Municipalities, SETA, Councils) etc advising them about the latest technology option available at Microsoft. Experienced in mass mobilization, negotiations, networking, interpersonal skills, planning, organizing, leading, controlling, and analytical skills. Ability to work under time constraints and challenging situations. Ability to segregate duties and sharing expertise among personnel to maximize potential and skills. Effective team player with accountability, motivational, ethical and punctual.

Overview

19
19
years of professional experience

Work History

Public Sector Account Manager

First Technology
07.2024 - Current
  • Responsibilities: Building and maintaining relationships with Public sector clients. Identifying opportunities. Developing proposals. Ensuring customer satisfaction. Negotiating contracts. Achieving sales targets. Ensuring Service Delivery. Service to accelerate growth into cloud computing. Digital marketing.

Consultant- Account Manager

Altron Karabina
04.2021 - 06.2024
  • Responsibilities: The Sales of Microsoft Cloud Solution (CSP) licenses. Well versed in probing skills to uncover a need, pain or Gain (NPG). Lead demand generating sales activities in the assigned market for the assigned product or service. Microsoft Solution Selling. Source and distribute relevant thought leadership and marketing material to customers. Achievement of the annual sales target. Match appropriate licensing solution needs to the customers. Raise new clients profile in CRM. Convert sales opportunities to wins and invoice. Attract new relationships with new customers by supporting collaborative sales and marketing efforts. Establish ongoing productive and professional relationships with key personnel in accounts. Maintain an in dept understanding of Microsoft Licensing, cloud technologies and upcoming products.

Public sector Inside sales

Microsoft SA
08.2017 - 04.2021
  • Identifying Business opportunities, persuading customers to place business with Microsoft. Drive high quality opportunity identification to meet pipeline. Contact new customers via telephone to identify quality sales opportunities. Drive readiness. Increase annuity penetration and renewals via the Annuity and Renewal campaigns to ensure success.

Inside Sales

Microsoft South Africa
04.2008 - 08.2017
  • Managing Key Accounts Clients, private school, universities, setas and Tvets. Growing Accounts. Sales Initiatives. Account Management. Sales initiatives. Customer Interaction.

Consumer Educator

First National Bank
09.2007 - 09.2007
  • I was responsible for providing information about products offered by the bank. Making campaigns and future products or services. Marketing executives rely on the results of timely and effective consumer educator to make both day to day and long term strategy decisions.

Sales Agent

Ecentric
01.2007 - 06.2007
  • I was responsible for providing premium quotes and options on insurance products. Assess the current coverage of the client as well as their needs to recommend the right product. Perform cold calls to attract new clients to the agency.

Education

Bachelor of Administration - Finance & Investment

CIDACITY CAMPUS
04.2008

Skills

  • Account Management
  • Teamwork and collaboration
  • Account Development
  • Client relationships Management
  • Upselling
  • Lead prospecting
  • Opportunities Identification

References

Ronelle, Naidoo, Microsoft BDM, 0795131033, Microsoft

Clients

Mpumalanga Tourism, Department of Judiciary, Central Johannesburg College, Motheo College, Taletso College, Ingwe College, NEMISA and Nkangala tvet College, DPME, Free State department of Police, Cape Peninsula University, SANAS, Raymond Mhlaba Municipality, Endumeni Municipality, Amahlathi Municipality, Northern Cape Department of Education, Capricorn Tvet College, Rustenburg Local Municipality, Amahlathi Local Municipality, Bela Bela Local Municipality, Boarder Management Authority, Ephraim Mogale Local Municipality, University of Venda, Magalies Water, Mogale Municipality, National Housing Finance Corporation,NEPAD, Gautenf Film Commission, HWSETA, SAQA

Influence/Impact

  • Increase coverage of focus segments in local market
  • Increase Microsoft brand
  • Increase mind share of Microsoft Solutions and Vision
  • Increase new logos for Microsoft
  • Develop accounts that will bring incremental revenue for Microsoft today and in the future.

Success Factors

  • Resources Management
  • The ability to develop and engage a virtual sales team to win opportunities
  • Team Player
  • Flexible
  • Adaptable to change

Type and Size of Projects

Being actively involved in strategic deals with our Channel and end customer

Accountability

Execute on Lead Generation & Call program activities with partners and internal team.

Timeline

Public Sector Account Manager

First Technology
07.2024 - Current

Consultant- Account Manager

Altron Karabina
04.2021 - 06.2024

Public sector Inside sales

Microsoft SA
08.2017 - 04.2021

Inside Sales

Microsoft South Africa
04.2008 - 08.2017

Consumer Educator

First National Bank
09.2007 - 09.2007

Sales Agent

Ecentric
01.2007 - 06.2007

Bachelor of Administration - Finance & Investment

CIDACITY CAMPUS
Tuliswa MnyangoPublic Sector - Key Account Manager