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Tswarelo Mofubetsoane
Regulatory Intern
Teke Street,Leboeng Extension 5,Tembisa,Johannesburg
Summary
Dynamic professional with experience at The Aurum Institute & McDonalds, skilled in data analysis and problem-solving. Proven ability to enhance team efficiency through effective collaboration and organization. Fluent in multiple languages, adept at adapting to diverse environments. Recognized for improving project management processes and supporting high-priority tasks, contributing to a 20% increase in team productivity.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
3
3
Certifications
4
4
Languages
Work History
Regulatory Intern
The Aurum Institute
01.2025 - 06.2025
- Assisted in data collection and analysis for health research projects, ensuring accuracy and reliability of information gathered.
- Maintained organized digital files and records using project management software, improving retrieval efficiency for team access.
- Participated in training sessions to enhance understanding of research protocols and compliance standards within health projects.
- Assisted team members in preparing presentations by gathering data visualizations and drafting outlines to ensure cohesive delivery of information.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Spearheaded and assisted Clinical Trials' Trial Master File Project.
Crew Member
Norkem Park McDonalds
07.2024 - 12.2024
- Provided exceptional customer service during scheduled shifts, ensuring a welcoming environment for all patrons.
- Operated point-of-sale systems accurately, processing transactions and managing cash handling effectively.
- Prepared and assembled food items according to established recipes and quality standards, maintaining consistency in taste and presentation.
- Monitored food safety protocols diligently, ensuring compliance with health regulations to protect customer health and safety.
- Maintained cleanliness of work areas, including dining spaces and kitchen equipment, to ensure a hygienic environment for both employees and customers.
- Engaged with customers proactively to address inquiries or concerns, fostering positive relationships that encouraged repeat business.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
Matric -
Ingqayizivele Secondary School
Tsenelong,Tembisa 04.2001 -
Skills
Teamwork and collaboration
Fast learner
Quick learner
Computer skills
Problem-solving
Team collaboration
Adaptability and flexibility
Presentations
Interpersonal and social skills
Goal-oriented mindset
Attention to detail
Multitasking and organization
Sepedi,Sotho,Zulu & English fluency
Creative and resourceful
Certification
GCP Training - Feb 2025 to Feb 2028
Interests
Playing chess
Film & Television
Listening to music
Watching sports
Timeline
GCP Training - Feb 2025 to Feb 2028
02-2025
HSP Training-Feb 2025 to Feb 2028
02-2025
Regulatory Intern
The Aurum Institute
01.2025 - 06.2025
Crew Member
Norkem Park McDonalds
07.2024 - 12.2024
National Senior Certificate
12-2018
Matric -
Ingqayizivele Secondary School
04.2001 -
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