Tsundzuka Shimange
Civil Technician
Johannesburg
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Operations Manager
Httx Company
11.2024 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Increased profit by streamlining operations.
- Facilitated smooth collaboration between departments through clear communication channels.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Implemented quality control systems to boost overall product consistency and reliability.
Project Manager
Langavi Logistics
05.2023 - 01.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Negotiated and managed third-party contracts related to project deliverables.
Project Manager
4E Consulting
09.2022 - 12.2022
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Identified plans and resources required to meet project goals and objectives.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Monitored project performance to identify areas of improvement and make adjustments.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Met project deadlines without sacrificing build quality or workplace safety.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
- Implemented suggestions from mentors, leading to enhanced productivity and skill development.
Education
Bachelor of Science - Civil Engineering
Academic Institute of Excellence
Midrand, South Africa 03.2026 - Current
Skills
Operations management
Effective Problem Resolution
Client Relations
Operational Monitoring
Workforce Coordination
Process improvement
Operations monitoring
Business development
Decision-making
Customer retention
Microsoft Office Proficiency
Certification
National Senior Certificate(NSC)
Timeline
Bachelor of Science - Civil Engineering
Academic Institute of Excellence
03.2026 - Current
Operations Manager
Httx Company
11.2024 - Current
Project Manager
Langavi Logistics
05.2023 - 01.2024
Project Manager
4E Consulting
09.2022 - 12.2022
National Senior Certificate(NSC)
12-2018
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