Mirriam Tebogo Somo

• Collaborated closely with DBE /Citizens surveys to conduct School Monitoring Survey 2021/22 is used to monitor progress towards the achievement of some of the goals and indicators set out in the sector plan, Action Plan to 2024: Towards the Realization of Schooling 2030 and the Delivery Agreement for Outcome 1: Improved quality of basic education.

Capacity building and Assessment of marginalized schools towards of realization of The Action Plan 2023, as with the Action Plan 2014/2019

-Building Leader and Educator Capacity (Face to face interviews with School Management Teams and individual educators in foundation, Intermediate and Senior phase)

-Document Analysis (Checking annual teaching plans, School and academic improvement plans, academic performance of learner achievements that is submitted each quarter by the school to the Provincial Education Department, as well as informal notes or any intervention that is planned by the educators to assist learners who require additional support, to check and ensure that learners and educators has access to all teaching and learning material, such as textbooks)

-Conducted Infrastructure Observations in various schools Ensure that the physical infrastructure and environment of every school inspire learners to want to come to school and learn, and educators to teach. (To help the school to identify and to develop strategies for the learning spaces optimally designed for learning such safety water and sanitation as per Sustainable Development Goal 24)

• Brought in projects on-time and under-budget by effectively handling routine and complex issues.

· Planning of daily activities

· Training the Junior enumerators about census 2021/2022

· Loading of surveys into the tablets

· Allocation of sites for enumeration purposes

· Monitoring compliance

· Planning of daily activities

· Negotiating entry with the gate keepers

· Synchronizing the daily activities of the enumerators electronically

• Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
• Brought in projects on-time and under-budget by effectively handling routine and complex issues.

Reactive services

· Supervises capacity building programme on GBV personnel with regards to Victim of Gender Based Violence

· Provide Trauma Debriefing Training to all the personnel and to all individuals affected

· To enforce ethical case management interventions that are confidential, safe, and preserve the dignity of all service recipients

· Develop standardized trauma informed Victim Empowerment Intervention care plan

· Provides strategic planning for GBV prevention and response

· Ensuring that all Gender based interventions are in line with 5 key pillars as stipulated in the Gender-based Violence and Femicide Strategic Plan

· To foster a working relationship with the local DSD, CBO, and SAPS office to intensify service provision with regards to GBV

· Report writing and monitoring trends

· Evaluation of all service rendered with regards to GBV

Proactive services

· Proactively educating with men and young boys to promoting nonviolence interactions and to prioritize protection of women and girl child dignity

· To mobilize local communities to actively participate and join the fight against GBV through stakeholder involvement

· To educate and simplify National Gender-based Violence and Femicide Strategic Plan to the grassroots NPOs, faith-based organisations and various political organisations within our reach.

· Provided mentorship to the Department of Social Development in the assessment process

· Trained and guided DSD officials to conduct evidence-based capacity building focal areas on:

o Compliance requirements

o Adaptive capacity

o Programme quality (case management administration)

o Financial management

o Monitoring and evaluation

o Drafting an improvement plan

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Collected data on program efficacy through data analysis and implemented solutions for improvement.
• Documented class attendance and participation and provided feedback to management.
• Worked with central management to identify, plan, align, and address training needs.
• Monitored training reports within learning management system for respective roles to promote initial and annual training completion.

· Coordinated and conducted OVC training on healthcare referral for social service workforce which included Social Workers, Social Auxiliary Workers, Child and Youth Care Workers, and Community Development Workers

· Ensured that the SA National Strategic Plan is implemented

· Provided technical assistance to areas which are hardest hit by HIV/AIDS (OVC Programme)

· Used critical thinking to break down problems, in order to support DSD officials in implementing and achieving UNAIDS: 90 90 90 goals, by making sure that 90% of people tested and diagnosed with HIV receive support and treatment

· Supported DSD to foster a partnership that would subsequently strengthen the referral system and HIV Continuum of Care

Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Worked effectively in fast-paced environments.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Developed strong communication and organizational skills through working on group projects.
• Ran errands and provided general office support in a professional environment.
• Exercised leadership capabilities by successfully motivating and inspiring others.

• Monitored and handled employee claims involving performance-based and harassment incidents.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Organized and led staff orientation programs and training to promote collaboration.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Implemented performance reviews and motivational strategies to elevate HR team results.

Coordinated and implemented wellness programme (individual counseling to address social ills that impacted negatively on the optimal productivity level of employees)

· Organizational diagnosis and development

Facilitated the following proactive workplace programmes:

o Time Management

o Stress management

o Basic financial planning and management programme to the employees

o Substance dependency programme

o Management of HIV/AIDS within the workplace

Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

• Improved office efficiency by effectively managing internal communications and correspondence.
• Created and delivered HR training sessions to staff, managers and executives.
• Generated and analyzed reports to monitor employee engagement and attrition trends.

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• Worked effectively in fast-paced environments.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

.Rolled out of HIV/AIDS national programme in KwaZulu-Natal province

· Trained Social Development work force,ranging from HIV/AIDS Peer Educators and HIV/AIDS program Managers and NGO’s Executive Directors

· Report writing pertaining to training conducted

· Impact assessment of all training conducted

· Reporting to the office of the project manager

Conducted training Social Development work force, HIV/AIDS Peer Educators and HIV/AIDS program Managers and NGO’s Executive Directors as part of the rollout of HIV/AIDS national programme in KwaZulu-Natal province

• Incorporated exciting and engaging activities to achieve participants' participation and hands-on learning.
• Incorporated multiple types of teaching strategies during facilitation of the training.
• Worked cooperatively with other co-facilitators, programme managers to help participants of the training programme to reach learning objectives.
• Reporting to the office of the project manage
• Compiling evaluation pertaining to training conducted

• Provided, support and education services to patients and their families regarding HIV/AIDS, specifically on how best to manage clinical symptoms
• Interpreted of blood analysis to patients in their own languages
• Ran errands and provided general office support in a professional environment.
• Developed and maintained courteous and effective working relationships.
• Strengthened communication skills through regular interactions with Medical Staff and patients to ensure that patients adhered to their medication

• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Facilitation of the following training programmes:

· Substance dependency

· Time management

· Management of HIV/AIDS within the workplace and Sexually Transmitted Infections

· Change Management

· Planning of Goals

· Conflict Management

· Problem Solving

· Colleague Sensitivity

· Communication Skills

· Assertiveness

· Organizational Diagnosis and Development

· Induction Programme for newly recruited SAPS learners at SAPS Institute of Training

• Reactive services rendered

· Provided support services to members of SAPS experiencing psycho-social difficulties which impacted negatively on their productivity level through counseling services offered to individuals, families and group work

· 24-hour standby service

· Trauma debriefing and management

· Identification of trends within SAPS and provision of intervention strategies

· Report writing

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Adaptable and proficient in learning new concepts quickly and efficiently especially with regards to Police Service Act.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
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