Tsitsi Chibanda

Oversees the administration of the OB Resources Department, coordinating resources, budgets, teams, travel arrangements, and ad hoc production activities

Travel Arrangements / Ad hoc Production Activities

• Coordinates local and international travel arrangements, including flights, accommodation, transfers, and transportation for the Management Team
• Arranged subsistence and travel allowances for international trips and reconciled all travel expenses
• Books and reconciles specifics for ad hoc productions and confirms arrangements with the crew

People Management

• Oversees the Bookings Team to ensure related business unit objectives are achieved
• Develops workforce and recruitment demand plans to meet future business requirements
• Interviews and recruits new team members and freelancers, alongside the Line Manager
• Resolves team member grievances and deploys performance improvement programmes
• Coordinates leave requests, ensuring adequate coverage of assignments

Resources Management

• Maintains operators' databases, and manages 700 operational crew reconciliations and timesheets
• Establishes employee development frameworks in collaboration with Supervisors
• Creates specialised talent pools for operators and facilitates talent development to maintain a skilled workforce
• Ensures that teams comply with SuperSport SOPs, guidelines, and principles

Budget Management

• Allocates budgets to support the cost-effective utilisation of resources
• Identifies and recommends cost-effective solutions to reduce operational costs
• Liaison with suppliers’ and vendors – procurement through to invoicing

SuperSport Outside Broadcast Production Management

• Coordinated SuperSport Outside Broadcast production activities
• Confirmed production requirements with event facilitators and SuperSport departments
• Booked and confirmed crews and facilities via the electronic booking system
• Applied accreditations for sporting codes
• SuperSport Outside Broadcast Electronic Booking System (SOBER)
• Utilises the internal bookings system to secure crew and production availability and schedules
• Updates data on SOBER, and compiles reports for management
• Serves as first-line support for any SOBER-related issues.

Oversees the administration duties for the Events Department, vehicle scheduling, technical resources bookings, finance and HR related matters, travel arrangements, and ad hoc productions

Finance, Administration & Travel Management

• Finalised and reconciled crew timesheets, as well as subsistence and travel payments
• Ordered and maintained stationery and stock
• Arranged annual team-building workshops and quarterly meetings; booked meeting and training venues
• Travel Arrangements / Ad hoc Production Activities
• Coordinates local and international travel arrangements, including flights, accommodation, transfers, and transportation for the Management Team
• Organises subsistence and travel allowances for international trips and reconciles all travel expenses
• Books and reconciles specifics for ad hoc productions and confirms arrangements with the crew

SuperSport Outside Broadcast Production Management

• Managed SuperSport Outside Broadcast production activities
• Established production requirements with event facilitators and SuperSport departments
• Arranged crews and facilities
• Reconciled productions
• Applied for accreditations for sporting codes
• Africa
• Served as the first line of contact for any queries or issues regarding the closed Africa Division
• Oversaw freighting logistics for the Africa Division, coordinating all imports and exports.

Prepared and coordinated freight forwarding logistics for equipment and products, throughout Africa, promoting an efficient supply chain

• Aided with arranging travel and accommodation, travel subsistence, and crew and drivers
• Coordinated vehicle movements throughout Africa and managed licensing, services, and maintenance
• Gathered and tracked required information and documentation for permits, TIPs, and ATIPs
• Acquired necessary certificates for equipment before activating shipments
• Organised imports, exports, and production trucking
• Oversaw all freighting, couriering, and cross border shipments throughout Africa
• Processed technical quotes and invoices with the Zambia office.

Served as Project Administrator for all SuperSport Africa projects and primary point of contact for projects across the African region.

• ­Organised project meetings, agendas, and captured minutes.
• Participated in project research, offered support across the project lifecycle and monitored progress.
• Liaised with project stakeholders, and prepared project requirements and information.
• Managed communications between the SuperSport PMO and SuperSport Africa Projects.
• Prepared consultant contracts and detailed scope of service documents.
• Tracked budgets and reconciled expenses.
• Organised training within the region, and established processes for the Africa Project Management Office.
• Planned vehicle movements throughout the region, and prepared required information and documentation.

Facilitated the formulation and adaptation of the business strategy, and ensured business unit alignment

• Assisted the Strategy Manager with project administration activities
• Attended Exco and Senior Management meetings, established meeting agendas and took minutes
• Prepared strategy presentations and reading packs for the Retail Strategy Manager / Segment Managing Director
• Contributed to segment business plans and reports, by gathering and consolidating information from various business units
• Ensured timely delivery of reporting from business units, and reviewed submissions
• Fostered and maintained productive relationships with Senior Management stakeholders.