Tshotleho Johannes Ntseki
Administration Officer
Bethlehem,FS
Summary
Dynamic administrative professional with a proven track record at Sarel Venter Incorporate, excelling in office administration and customer service. Skilled in data entry and document control, I enhanced workflow efficiency and fostered positive client relations, contributing to a collaborative work environment and improved team productivity.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Financial Officer position. Ready to help team achieve company goals.
Overview
36
36
years of professional experience
1
1
Language
Work History
Administrative Assistant
Sarel Venter Incorporate
05.2004 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Stock Controller
DKB (Drakensburg C0-operative Limited)
01.1989 - 09.2001
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
- Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
- Assisted in budget preparation and forecasting activities by providing accurate inventory data and analysis of past trends.
- Optimized warehouse organization for improved accessibility and faster order fulfillment times.
- Streamlined stock management processes for increased efficiency and reduced waste.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
- Determined and performed appropriate adjustments of authorized stock levels.
- Conducted regular reviews of slow-moving or obsolete items, recommending appropriate action such as clearance sales or disposal options.
- Reduced instances of stock shortages by maintaining close communication with suppliers and closely monitoring demand trends.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Mampoi High School
Qawqwa 04.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Filing
Mail handling
Microsoft Word
Clerical support
Document control
Customer service
Time management
Appointment scheduling
Customer and client relations
File organization
Documentation and reporting
Recordkeeping
Invoice processing
Scheduling
Documentation and recordkeeping
Report writing
Documentation and control
Client relations
Timeline
Administrative Assistant
Sarel Venter Incorporate
05.2004 - 12.2024
High School Diploma -
Mampoi High School
04.2001 -
Stock Controller
DKB (Drakensburg C0-operative Limited)
01.1989 - 09.2001
Soccer, Gym and Listening to Gospel Music
I am a good soccer player which I started when I was a scholar at Mampoi High School.
I am currently working as a Pastor at Spiritual Healing House Ministries International.
I obtained a certificate of ordination since 16th December 2009.
I am inspired by the spirit of God and formally professing faith in our Lord Jesus Christ and showing obedience to His Holy Gospel and solemnly and publicly set apart and ordained as a Pastor.