Tsholohelo Pretty Sibiya
Financial Advicer (Medical Aid Broker)
Kuruman
Summary
Highly motivated, enthusiastic individual with experience on computer and administrative work. I am capable of managing priorities, good organizational skills and excellent interpersonal relations.
Operations professional with track record of optimizing regional performance. Known for driving process improvements and enhancing team productivity. Valued for collaborative approach and adaptability to changing business needs, with skills in logistics management and strategic planning.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Regional Operations Supervisor
Avoir Corporate Healthcare
04.2024 - Current
- Established effective communication channels between departments to facilitate information sharing and collaboration.
- Day to day member enquiries (claims,and general enquiries)
- Assisting members to complete and submit application forms
- Membership cards request and distribution
- Conducting medical aid induction sessions ( New employees)
- Ongoing member education sessions (Presentations)
- Offer support in term of scheduling and organizing events
- Assist and work hand in hand with HR, finance Labour Reps
- Extensive knowledge of the medical aid Billing processes
- Monitor and supervise all the consultants within the region
- Build, strengthen and manage client relationships
- Provide product and process knowledge at appropriate levels designated client through training and information sharing sessions
- Assist and support with new business presentation when required
Senior Consultant, Advisory Services
Avoir Corporate Healthcare
04.2019 - 03.2024
- Company Overview: financial Advisers
- Liaise with medical advisors, sending applications to schemes
- General office administration, Provide Weekly and monthly Report
- Maintain customer centric focus and good relation
- Investigate, resolve and reply to escalated Enquiries
- Solving Problems from members and Service Providers
- Assisting with Billing for The Mine Client Orientated
- Educating and Training Members about their choice of medical aid
- Assisting with transportation of Stationery to other sites
- Employee Benefits, Excellent Typing Skill
- Ability to Working Under Pressure
- Analytical Thinking, Planning and organizing
- Reporting Skill, Good Communication skills
- Presentation Skill, Computer literate
- Financial Advisers
- Improved client satisfaction by providing strategic guidance and expert advice on business operations.
Client Relation Consultant
Avoir Corporate Healthcare
02.2016 - 03.2019
- Established effective communication channels between departments to facilitate information sharing and collaboration.
- Day to day member enquiries (claims,and general enquiries)
- Assisting members to complete and submit application forms
- Membership cards request and distribution
- Conducting medical aid induction sessions ( New employees)
- Ongoing member education sessions (Presentations)
- Offer support in term of scheduling and organizing events
- Assist and work hand in hand with HR, finance Labour Reps
- Extensive knowledge of the medical aid Billing processes
- Monitor and supervise all the consultants within the region
- Build, strengthen and manage client relationships
- Provide product and process knowledge at appropriate levels designated client through training and information sharing sessions
- Assist and support with new business presentation when requiredCompany Overview: financial Advisers
- Developed tailored solutions for clients, resulting in increased business opportunities and long-term partnerships.
Education
National Diploma N4 -N6 - Management Assistant
Kathu NCR College
01.2013 - 12.2013
COM SOC 1 - undefined
Skillfull Trading Accredited Training
01.2013 - 12.2013
Grade 12 National Certificate - undefined
Mogomotsi High School
01.2010 - 12.2010
Skills
Operational efficiency
Report writing experience
Excellent interpersonal skills
Strategic planning
Staff supervision
Outstanding communication skills
Teamwork
Supervisory role background
Employee relations
Self motivation
Time management abilities
Competencies Skills
- Time Management
- Able to work independently
- Problem Solving
- Numerical Skills
- Good verbal and written communication Skills
- Interpersonal skills
- Knowledge of Microsoft Office Applications
Personal Information
- ID Number: 9111300216088
- Gender: Female
- Driving License: Code 10
Timeline
Regional Operations Supervisor
Avoir Corporate Healthcare
04.2024 - Current
Senior Consultant, Advisory Services
Avoir Corporate Healthcare
04.2019 - 03.2024
Client Relation Consultant
Avoir Corporate Healthcare
02.2016 - 03.2019
National Diploma N4 -N6 - Management Assistant
Kathu NCR College
01.2013 - 12.2013
COM SOC 1 - undefined
Skillfull Trading Accredited Training
01.2013 - 12.2013
Grade 12 National Certificate - undefined
Mogomotsi High School
01.2010 - 12.2010
Similar Profiles
SHAVEZ ALAM FARIDISHAVEZ ALAM FARIDI
Administration Coordinator at AVOIR HR SERVICES PVT LTDAdministration Coordinator at AVOIR HR SERVICES PVT LTD
Leah Reeves RT (R) (CT)Leah Reeves RT (R) (CT)
Application Analyst at Tenet Healthcare - CorporateApplication Analyst at Tenet Healthcare - Corporate
BEVERLY NEISBEVERLY NEIS
Accounts Receivable/ Billing Specialist at Villa Healthcare Corporate OfficeAccounts Receivable/ Billing Specialist at Villa Healthcare Corporate Office