TSHOLOFELO PENELOPE POOE

Work History

Human Capital Administrator

DBSA

Midrand

06.2016 - 03.2023

Stayed up to date on the latest changes in labour laws and other relevant regulations to implement these into company policies
Mentored 10 interns who joined the human resources team
Closely monitored employee performance, especially those on probation, ensuring employees worked efficiently and effectively
Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth
Created job requisitions for adverts, developing compelling copy with all relevant information to attract maximum candidates
Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations
Closely reviewed all CVs submitted to find suitable candidates for shortlisting and interviewing
Provided administrative support on employee contract package benefits, including pensions, holiday, insurance and sick pay
Built financial model for new HR business unit
On boarded and trained more than 50 new employees per year 9 divisions and temp hires, interns and consultants from different areas
Hired, trained and managed over 100 employees, including onboarding and conducting exit interviews
Created and implemented highly effective and individualized human resource solutions for clients.

Hr. Administrator

Sasol

Sasolburg

01.2012 - 04.2015

Built and maintained secure reliable relationships, resulting in smooth flow and interaction between Sasol administration and retirement funds
Improved process of disability claims through a tracking system and based on the ill health and disability policy, by providing feedback to the employee and Hr
Consultant with a required timeframe
Worked diligently with limited supervision, consulting Hr
Consultant on possible ill health cases as required
Employed excellent communication skills through Presentation on different retirement funds, as part of an awareness campaign for all employees
Provided report from the fund administrator, advice ill health forum on the decision to be taken for reasonable accommodation, maintaining open and honest relationships
Produced in-depth death and disability reports efficiently, interpreting results within 15-minute timeframe
Created plans and communicated deadlines to complete projects on time
Handled customer concerns and escalated major issues to supervisor
Identified issues, analyzed information and provided solutions to problems.

Hr. Administrator

Sasol, Secunda

Secunda

04.2007 - 01.2011

Prepared HR documents for all Sasol employees when requested, completing in a timely and efficient fashion
Created reports for accounts regarding employee pay, providing information such as holiday and sick pay
Corresponded with employees to keep up to date on personal details, financial records and sensitive information
Handled employee documentation, including contracts, recruitment paperwork and starter packs
Maintained excellent employee relationships by going the extra mile to answer questions regarding company matters
Assisted HR managers in the onboarding processes by organizing paperwork, gathering training manuals and generating contracts
Attended monthly meetings with HR teams to discuss and review company policies, guidelines and regulations
Compiled and updated employee files in electronic and paper formats to maintain accurate records
Drafted termination paperwork and exit interviews to comply with release procedures
Built relationships with external recruitment agencies to source short- and long-term staff for roles across organization
Stayed abreast with HR trends to apply best practices and quality standards
Communicated with vendors and administrators to address queries and concerns and support internal and external requests
Kept working HR systems in compliance with current employment laws and made proactive changes to keep pace with industry trends
Administered comprehensive and equitable compensation and benefit plans for staff to optimize onboarding process
Organized employee appraisal reviews to discuss performance with managers and assess compensation
Entered information accurately on joiners, leavers and changes by liaising with HR
Liaised with outsourced payroll providers on annual tax-related processes to maximize accurate filing
Processed highly confidential information utilizing high levels of discretion and adhering to organizational guidelines
Collated monthly payroll and benefit reports within required timeframes and deadlines to prevent payment delays
Organized and delivered annual flexible benefits enrolment projects for all employees
Liaised with benefits vendors such as dental, gym, health and life assurance companies to stay informed on plan changes and keep employees informed on new requirements.

Management Trainee

MDP | Edcon | Crown mine

Johannesburg

06.2006 - 12.2006

Built new business partnerships to drive customer acquisition and generate revenue
Optimized sales methods to best acquire, develop and retain customers
Established pricing and delivery terms based on current market trends and costs
Motivated sales staff to continuously improve strategies through competitions and personalized coaching plans
Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.

Administrative Clerk

Department of Education

Sebokeng

08.2003 - 06.2006

Prepared for upcoming school year by setting goals, implementing new strategies and ordering supplies, maintaining organized workflow
Scheduled staff meetings to discuss curriculum, progress of students and new initiatives, establishing collaborative culture
Oversaw budget to calculate expenditures, assets and liabilities
Oversaw and maintained academic data to gauge strengths, weaknesses and performance of students, safekeeping complete records
Extracted data to assist teachers in creating presentation summaries to provide academic progress of child and open smooth lines of communication for parents
Drafted and submitted reports to management to provide information, analyze concerns and recommend solutions.

Summary

Overview

Work History

Human Capital Administrator

Hr. Administrator

Hr. Administrator

Management Trainee

Administrative Clerk

Education

B-tech - Business Administration

ND Diploma - Commercial Administration

Senior Certificate -

Skills

Accomplishments

References

Additional Information

Work Availability

Timeline

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