Summary
Overview
Work History
Education
Skills
References
Personal Information
Affiliations
Timeline
Generic

Tsholofelo Margaret Mapulane-Modikoane

Summary

Project manager with strong skills in stakeholder engagement, conflict resolution, and training coordination. Demonstrated success in improving organizational efficiency through data-driven strategies. Extensive knowledge of local government processes and legislative frameworks including PFMA, MFMA, and MSA.

Overview

21
21
years of professional experience

Work History

Administrator

Department of Health Merafong-Sub
Carletonville
09.2021 - Current
  • Ensure data accuracy and integrity by collecting data from 15 facilities in Merafong.
  • Report and visualize data for facility managers and data champions.
  • Collaborate with other programs to understand data needs.
  • Update database systems with corrected data to ensure best practices.
  • Monthly reporting and ensure timely submission to SharePoint.
  • Coordinate Training and Development of staff members for the Sub District.

Training and Development Coordinator

Merafong Sub District
Carletonville
09.2021 - Current
  • Case management, documentation and reporting.
  • Programme implementation skill and juggle around complex workload, facilitate collaboration and problem solving and manage conflict.
  • Coordinated and facilitated targeted training programs to enhance employee skills and compliance with municipal regulations.
  • Analysed training needs through performance data and stakeholder consultations to develop tailored development initiatives.
  • Monitored and evaluated training effectiveness using KPIs and feedback, driving continuous improvement in workforce capabilities.

Executive Support and Administrative Service

South African Council of CATHSETA
Centurion
02.2016 - 02.2018
  • Overseeing the coordination and monitoring of project schedules, resources, equipment and information for CATHSETA.
  • Attending monthly management meetings.
  • Providing support in determination of HRDC related monitoring and evaluation.
  • Plans and coordinates key performance areas and outcomes through alignment of resolutions and mandates collating Auditor General Documents and reports.
  • Manage projects as requested by the Principal's Councils and integrate programme into the institutional Calendar.
  • Streamlined executive operations by managing complex schedules, coordinating high-level meetings, and facilitating seamless communication between the council and external stakeholders, resulting in enhanced organizational efficiency and stakeholder engagement.

Manager Monitoring and Evaluation

Madibeng Local Municipality
Brits
05.2011 - 05.2015
  • Spearheaded the development of comprehensive Monitoring & Evaluation Frameworks to enhance program effectiveness and impact.
  • Supervised and empowered personnel to optimize service delivery and operational efficiency.
  • Established Key Performance Indicators (KPIs) to drive accountability and performance excellence.
  • Led proactive stakeholder engagement initiatives to foster collaboration and ensure alignment with organizational goals.
  • Implemented rigorous quality assurance processes to uphold the highest standards of service and project delivery.
  • Conducted in-depth performance reviews to assess achievements and identify areas for improvement.
  • Demonstrated strong leadership and organizational skills to cultivate a high-performing team culture.
  • Coordinated comprehensive skills development and skills audits to enhance staff capabilities and performance.
  • Effectively managed budget allocation and resource utilization to maximize operational impact.
  • Administrative process, Policy formulation and implementation and understanding of all legislation of Municipal Financial Act, Municipal Systems Act and Municipal Structure Act.
  • Good Supervision and interpersonal Skills with high degree of confidentiality.
  • Directed the development and implementation of comprehensive monitoring and evaluation frameworks to assess municipal program performance, enhancing data-driven decision-making and optimizing resource allocation for improved service delivery.

Law Enforcement Clerk

Madibeng Local Municipality
North West
02.2005 - 02.2010
  • Data Entry, Ticket Processing, Record Maintenance, Customer Service, Court Liaison, Administrative Support & Compliance Monitoring
  • Processed and maintained accurate records of traffic violations and municipal by-law infringements to support legal proceedings.
  • Coordinated communication between law enforcement officers and municipal departments to ensure timely enforcement actions and case updates.
  • Managed the scheduling and documentation of court appearances, ensuring compliance with legal protocols and deadlines.

Education

Standard 10 -

Saint Teresa High School
North West
08.2025

Diploma - Personnel & Training Management NQF6

Damelin Business School
Rustenburg
08.2025

Diploma - Payroll Administration NQF6

Damelin Management School
Brits
08.2025

Bachelor - Public Administration/Management NQF7

University of Pretoria
Pretoria, Gauteng
08.2025

Certificate - Development & Management of Local Government NQF8

University of Witwatersrand
Johannesburg
08.2025

Postgraduate - Public Management NQF8

Regenesys Business School
Sandton
08.2025

Master's - Public Management NQF9

Regenesys Business School
Sandton
08.2025

Skills

  • Project/programme management
  • Case management
  • Presentation skills
  • Conflict management
  • Stakeholder management
  • Team leader
  • Performance evaluation
  • Compliance monitoring
  • Budget development
  • Honest and ethical

References

  • Mr. Tsietsi Moeti, Madibeng Local Municipality, tsietsi.moeti@madibeng.gov.za, 0645186910
  • Neo Evelyn Matsena, SACPO, neomatsena@sacpo.co.za, 012 663 2145 / 0829574663
  • Ms Noma Maghina, Merafong Sub District, noma.maqhina@gauteng.gov.za, 0187879931 / 0664745295
  • Ms Regina Duiker, regina.duiker@gauteng.gov.za, 011 951 6073 / 0641471054

Personal Information

Driving License: C1

Affiliations

  • An Intersection of Factors Affecting Service Delivery at Randfontein Ward 3,5, and 9 and Community Expectation From The Randwest City Municipality Integrated Development Plan.

Timeline

Administrator

Department of Health Merafong-Sub
09.2021 - Current

Training and Development Coordinator

Merafong Sub District
09.2021 - Current

Executive Support and Administrative Service

South African Council of CATHSETA
02.2016 - 02.2018

Manager Monitoring and Evaluation

Madibeng Local Municipality
05.2011 - 05.2015

Law Enforcement Clerk

Madibeng Local Municipality
02.2005 - 02.2010

Standard 10 -

Saint Teresa High School

Diploma - Personnel & Training Management NQF6

Damelin Business School

Diploma - Payroll Administration NQF6

Damelin Management School

Bachelor - Public Administration/Management NQF7

University of Pretoria

Certificate - Development & Management of Local Government NQF8

University of Witwatersrand

Postgraduate - Public Management NQF8

Regenesys Business School

Master's - Public Management NQF9

Regenesys Business School
Tsholofelo Margaret Mapulane-Modikoane