Tsholofelo Margaret Mapulane-Modikoane
Summary
Project manager with strong skills in stakeholder engagement, conflict resolution, and training coordination. Demonstrated success in improving organizational efficiency through data-driven strategies. Extensive knowledge of local government processes and legislative frameworks including PFMA, MFMA, and MSA.
Overview
21
21
years of professional experience
Work History
Administrator
Department of Health Merafong-Sub
Carletonville
09.2021 - Current
- Ensure data accuracy and integrity by collecting data from 15 facilities in Merafong.
- Report and visualize data for facility managers and data champions.
- Collaborate with other programs to understand data needs.
- Update database systems with corrected data to ensure best practices.
- Monthly reporting and ensure timely submission to SharePoint.
- Coordinate Training and Development of staff members for the Sub District.
Training and Development Coordinator
Merafong Sub District
Carletonville
09.2021 - Current
- Case management, documentation and reporting.
- Programme implementation skill and juggle around complex workload, facilitate collaboration and problem solving and manage conflict.
- Coordinated and facilitated targeted training programs to enhance employee skills and compliance with municipal regulations.
- Analysed training needs through performance data and stakeholder consultations to develop tailored development initiatives.
- Monitored and evaluated training effectiveness using KPIs and feedback, driving continuous improvement in workforce capabilities.
Executive Support and Administrative Service
South African Council of CATHSETA
Centurion
02.2016 - 02.2018
- Overseeing the coordination and monitoring of project schedules, resources, equipment and information for CATHSETA.
- Attending monthly management meetings.
- Providing support in determination of HRDC related monitoring and evaluation.
- Plans and coordinates key performance areas and outcomes through alignment of resolutions and mandates collating Auditor General Documents and reports.
- Manage projects as requested by the Principal's Councils and integrate programme into the institutional Calendar.
- Streamlined executive operations by managing complex schedules, coordinating high-level meetings, and facilitating seamless communication between the council and external stakeholders, resulting in enhanced organizational efficiency and stakeholder engagement.
Manager Monitoring and Evaluation
Madibeng Local Municipality
Brits
05.2011 - 05.2015
- Spearheaded the development of comprehensive Monitoring & Evaluation Frameworks to enhance program effectiveness and impact.
- Supervised and empowered personnel to optimize service delivery and operational efficiency.
- Established Key Performance Indicators (KPIs) to drive accountability and performance excellence.
- Led proactive stakeholder engagement initiatives to foster collaboration and ensure alignment with organizational goals.
- Implemented rigorous quality assurance processes to uphold the highest standards of service and project delivery.
- Conducted in-depth performance reviews to assess achievements and identify areas for improvement.
- Demonstrated strong leadership and organizational skills to cultivate a high-performing team culture.
- Coordinated comprehensive skills development and skills audits to enhance staff capabilities and performance.
- Effectively managed budget allocation and resource utilization to maximize operational impact.
- Administrative process, Policy formulation and implementation and understanding of all legislation of Municipal Financial Act, Municipal Systems Act and Municipal Structure Act.
- Good Supervision and interpersonal Skills with high degree of confidentiality.
- Directed the development and implementation of comprehensive monitoring and evaluation frameworks to assess municipal program performance, enhancing data-driven decision-making and optimizing resource allocation for improved service delivery.
Law Enforcement Clerk
Madibeng Local Municipality
North West
02.2005 - 02.2010
- Data Entry, Ticket Processing, Record Maintenance, Customer Service, Court Liaison, Administrative Support & Compliance Monitoring
- Processed and maintained accurate records of traffic violations and municipal by-law infringements to support legal proceedings.
- Coordinated communication between law enforcement officers and municipal departments to ensure timely enforcement actions and case updates.
- Managed the scheduling and documentation of court appearances, ensuring compliance with legal protocols and deadlines.
Education
Standard 10 -
Saint Teresa High School
North West08.2025
Diploma - Personnel & Training Management NQF6
Damelin Business School
Rustenburg08.2025
Diploma - Payroll Administration NQF6
Damelin Management School
Brits08.2025
Bachelor - Public Administration/Management NQF7
University of Pretoria
Pretoria, Gauteng08.2025
Certificate - Development & Management of Local Government NQF8
University of Witwatersrand
Johannesburg08.2025
Postgraduate - Public Management NQF8
Regenesys Business School
Sandton08.2025
Master's - Public Management NQF9
Regenesys Business School
Sandton08.2025
Skills
- Project/programme management
- Case management
- Presentation skills
- Conflict management
- Stakeholder management
- Team leader
- Performance evaluation
- Compliance monitoring
- Budget development
- Honest and ethical
References
- Mr. Tsietsi Moeti, Madibeng Local Municipality, tsietsi.moeti@madibeng.gov.za, 0645186910
- Neo Evelyn Matsena, SACPO, neomatsena@sacpo.co.za, 012 663 2145 / 0829574663
- Ms Noma Maghina, Merafong Sub District, noma.maqhina@gauteng.gov.za, 0187879931 / 0664745295
- Ms Regina Duiker, regina.duiker@gauteng.gov.za, 011 951 6073 / 0641471054
Personal Information
Driving License: C1
Affiliations
- An Intersection of Factors Affecting Service Delivery at Randfontein Ward 3,5, and 9 and Community Expectation From The Randwest City Municipality Integrated Development Plan.
Timeline
Administrator
Department of Health Merafong-Sub
09.2021 - Current
Training and Development Coordinator
Merafong Sub District
09.2021 - Current
Executive Support and Administrative Service
South African Council of CATHSETA
02.2016 - 02.2018
Manager Monitoring and Evaluation
Madibeng Local Municipality
05.2011 - 05.2015
Law Enforcement Clerk
Madibeng Local Municipality
02.2005 - 02.2010
Standard 10 -
Saint Teresa High School
Diploma - Personnel & Training Management NQF6
Damelin Business School
Diploma - Payroll Administration NQF6
Damelin Management School
Bachelor - Public Administration/Management NQF7
University of Pretoria
Certificate - Development & Management of Local Government NQF8
University of Witwatersrand
Postgraduate - Public Management NQF8
Regenesys Business School
Master's - Public Management NQF9
Regenesys Business School
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