Tsholofelo Jerry Ditaunyane
FMCG
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Logistics Manager
NOKO MILLING, NOORDFED MILL
Lichtenburg
09.2020 - 03.2021
- Responsible for managing the logistics function to meet all order delivery dates
- Responsible for managing the finished goods warehouse ensuring that there are no stock shortages
- Coordinate with the sales rep responsible for chop sales to ensure that the chop bins are emptied timeously to avoid mill stoppage
- Liaise with the Packing manager to ensure that there is product to meet the distribution plan
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Direct, optimize and coordinate full order cycle with delivery within 48 hours
- Liaise and negotiate with service, transport providers
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiencies
- Arrange warehouse, catalog goods, plan routes and process shipments
- Responsible for SHE in the logistics department and conducting toolbox talks with the team
- Manage the external transport cost to a minimum
- Resolve any arising problems or complaints
- Supervise, coach and train warehouse workforce
- Meet cost, productivity, accuracy and timeliness targets;
- Maintain metrics and analyze data to assess performance and implement improvements
- Comply with laws, regulations and ISO requirements
Depot Controller
RCL FOODS, SUNBAKE
Potchefstroom
08.2017 - 03.2020
- Inbound Control
- Control the inbound process by receiving products in good condition
- Ensure the product is allocated to the right bin in order to facilitate ease of access and convenience as and when required
- Activate internal material movement, incorporating order placement; product picking; and movement to truck for dispatch
- Monitor product shelf life in order to ensure the product has not expired, using the FIFO (first in, first out) system
- Outbound Control
- Control the functions of outbound, ensuring products are dispatched out to customer
- Ensure that all orders leave the warehouse correctly packed and damage free
- Ensure all invoicing has been completed accurately and correct where necessary
- Manage and facilitate the process of loading goods onto trucks and ensure all products are sealed for transport to customers
- Customer Liaison
- Deal with issues around damaged stock or stock shortages
- Check that details on invoices coincide with those on the orders
- Notify customers should any transport incident have a likely impact on delivery
- Schedule customer deliveries according to the time window process
- Verify orders and liaise with customers on point of receiving, making use of the SAP System
- Stock Control
- Ensure stock is in the right location through the management of daily cyclic counts
- Ensure staff are properly rotating stock (where it does not go to the pick face but to the back-up location)
- Monitor production and expiry dates on all inbound and outbound products
- Track inbound/outbound damage trends, establish root causes and take the appropriate corrective action
- Ensure cyclic counts are conducted prior to stock takes
- Ensure frozen stock is kept in the appropriate frozen and/or chilled state
- Prepare for and initiate monthly stock takes, ensuring that the entire process is completed within specified time frames
- Warehouse Maintenance Management
- Manage and monitor the condition of the warehouse ensuring that:
- The warehouse is kept clean
- Damaged goods are dealt with according to SOP
- Lighting is adequate and doors open and close easily
- Areas in need of attention are reported to the Maintenance Manager
- Fleet Control
- Manage the daily schedule
- Check that a job card has been allocated to work and that the driver has managed to complete the form correctly
- Ensure that drivers complete the checklist every morning and afternoon to establish if there are any defaults
- Request complaints and difficulties for the day and take the appropriate action
- Monitor transport performance against benchmarks by obtaining vehicle exception reports from the tracking department as a means of monitoring drivers' conduct and vehicle performance such as:
- Speeding
- Excessive revving or braking
- Yard delays
- Take the necessary disciplinary action depending on the particular instance or trend
- Build a culture of asset care through counseling discussions with staff, particularly drivers
- Consolidate, on an ongoing basis, accident/incident reports that display each driver's conduct and make appropriate decisions on the sanction depending on the severity of the incident
- Conduct physical checks on vehicles, identify areas that require attention and take the necessary action to resolve any issues
- Analyze the details on the monthly vehicle inspection sheets and take the necessary action
- Record the specific details of maintenance and repair requirements for each vehicle and send that detail to the workshop indicating the dates when vehicles will be required
- Report daily to the Logistics Manager on the trucks, indicating trucks that have been booked off
- Providing reasons for why trucks are not being utilized and when they are expected to be in use again
- Reconcile hired trucks kilometers to supplier shipments on daily basis
- Ensure that all vehicles are used optimally by checking that they are loaded to capacity and updated on the Vehicle Utilization Report on daily basis
- Complete a daily Casuals Report indicating reasons why ad hoc casuals were used
- Manage routes ensuring that time is optimized for each delivery
- Keep diesel documents on daily basis
- Ensure that all traffic fines have been paid correctly and promptly
- Control fuel-related issues regarding trucks
- Compliance Control
- Handle proxy responsibilities
- Ensure that all drivers have valid driver's licenses and PDP's
- Ensure all staff members comply with health and safety requirements
- Investigate and report on all injuries on duty (IOD's)
- Implement safe working procedures
- Ensure staff understand and comply with the standards set by ISO 22 000 and HACCP
- Certify that a new load always enters a clean and well-maintained vehicle highlighting the significance of quality
- Security Control
- Ensure that all stock leaves the warehouse with proper documentation
- Ensure cameras are focused on risk areas such as entry and exit points and on staff activity/inactivity to ensure staff are appropriately utilized and productive
- Ensure that security staff check staff leaving for tea and lunch breaks
- Ensure all trucks leaving the warehouse are sealed and recorded in a sealed register
- Check the seals on warehouse doors on daily basis
- Team Supervision
- Train staff on the Standard Operating Procedures that serve to guide their approach to work
- Implement the Standard Operating Procedures through consistent application and communication
- Ensure that staff understand the procedures and sign off the relevant documents
- Conduct monthly meetings with staff, in order to ascertain problems encountered and resolve associated issues
- Manage staff performance in order to establish opportunities for development and harness strengths
- Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others
- Monitor staff using the hard point system that includes areas such as cash work; product shortages; handling of the track and accidents, among others
- Report the consolidated performance and measurement analysis on staff notice boards
- Deal with staff problems through one-on-one discussion striving to get to the root cause of problems
- Manage casual staff by inducting them into the culture and clearly communicating rules to be followed.
Daily Route Manager (DRM) Manager
PREMIER FMCG, BLUE RIBBON
Midrand, Waterfall City
08.2015 - 08.2016
- To ensure that DRM is available and functioning optimally to enable daily route monitoring, driver debriefing and reporting on the Planned vs
- Actual route adherence
- To analyze and report on fleet, operational and customer service trends
- To ensure all systems supporting DRM are functional (Vigil and Mix Telematics)
- To assist sites to achieve the objectives of DRM, through coaching and training
Sales Manager
PREMIER FMCG, BLUE RIBBON
Potchefstroom
04.2011 - 07.2015
- Increase sales volumes
- Increase Customer satisfaction
- Monitor and manage routes
- Manage Sales Reps
- Effective administration
- Manage store returns
- Manage Assets (Crates and trucks)
- Implemented Pricing policy
- Cross-functional communication
- Implemented marketing strategies and launches
Distribution Manager
PREMIER FMCG, BLUE RIBBON
Potchefstroom
09.2010 - 03.2011
- Plans
- Plans in terms of customer service are aligned with the distribution process as greed with Regional Customer Service Manager and as per SOP
- Operational Management
- Profitable deliveries are planned and executed as per orders for all products on time and in full - as per target times / NDDs: - Pipelining principles adhered to - MCRD targets on customer shelf are met in all channels - QOTIF
- Loss control/waste management - Returns of all products over all channels are minimized as per target - Loss control is managed as per target
- Outstanding monies on all COD accounts, including Drivers, as per agreed company terms
- Management of physical stock equals system report
- Crate control levels are maintained
- Movement on all products
- Route plans maximize service levels and optimal use of the fleet as per capacity Utilization, loads per kilometer and turnaround times
- Cost expenditure within mandate
- Asset management
- Maintenance standards and procedures regarding assets are implemented and enforced
- Corrective action is taken on abuse of all assets in adherence with company policy
- Housekeeping standards implemented and enforced according to agreed policies and procedures
- People management
- Disciplinary policies & procedures adhered to at all times
- Occupational Health & Safety Act implemented and adhered to at all times
- Culture and Climate targets met and maintained
- Performance management policies and procedures adhered to - Performance gaps are corrected before they become disciplinary cases
- Communication and interdepartmental synergy – (inter-functional/cross functional)
- Information sharing as per company policy procedures
- Invocoms adhere to company policy and run according to OIM principles and agreed measures
- Feedback is acted on within agreed service levels
- Liaison between Sales, Customer Service, Sites and Manufacturing – all internal and external complaints resolved without comeback.
- Manage monthly stock takes.
Customer Service Coordinator
Premier FMCG, KROONSTAD MILL
Kroonstad
02.2008 - 08.2010
- Management of requested orders on the depot as well as depot stock replenishment orders
- Hold weekly meetings with Sales to resolve delivery and customer problems
- Management of the distribution personnel and systems responsible for executing orders
- Liaising with clients, call centers and sales to ensure distribution standards maintain required service levels
- Manage daily stock exceptions and communication with mills to ensure timely stock replenishments
- Stock management on site
- Operational management of appointed third party warehousing and distribution management agents, according to agreed service
- Coordination of the returns from the depot to the mills
- Management of OHS compliance on site
- Generation of all reports to top management and sales relative to site performance.
Tele Sales/Order Clerk
PREMIER FMCG, KROONSTAD MILL
Kroonstad
10.2005 - 01.2008
- Capture orders in the system and checking for right pricing (Deal pricing)
- Maintain orders according to lorry load capacity
- Liaise with sales, customers, CSC for all customer service related queries
- Place inter-branch orders (Direct Orders)
- Address queries concerning orders and deliveries
- Generate and print invoices on the Great Plains System
- Capture credit notes
- Verify credit notes prices, account numbers and correctness as per customer claim.
Maintenance Electrician
S.A TRUCK BODIES
Bloemfontein
01.2005 - 09.2005
- Maintain Over Head Cranes
- Maintain MIG and Arc Welding machines
- Maintain and refurbish Electrical Distribution Boxes
- (3 and 1 Phase)
- Wiring and Tubing of new offices
- Maintain 3 phase and 1 phase power outlets
- Carrying out of scheduled preventative maintenance on all electrical equipments
- Maintain 1 Phase and 3 phase motors
- Electrical fault finding and repairs
- Installation and project work as required.
Assistant Manager - Operations
Botshabelo Filling Station
Botshabelo
03.2004 - 11.2004
- Oversee smooth operations of the business
- Supervise all staff in operating area
- Liaise with creditors and debtors
- Do daily shifts reconciliations
- Do daily banking
- Handle/Address staff/customer complaints
- Hold meetings with employees
- Resolve conflicts amongst subordinates
- Chair internal disciplinary hearings and penalties
- Address all arising problems in liaison with the site manager.
Stock Controller
Botshabelo Filling Station
Botshabelo
01.2004 - 11.2004
- Ordering of stocks on regular basis
- Receiving and controlling of ordered stock
- Reconcile petrol, paraffin, and diesel “dips” and place orders
- Maintain minimum stock level
- Write out GRV's and attach relevant invoices
- Stock count, stock reconciliation and stock rotation (FEFO)
- Update stock levels on the system (Odyssey)
- Issue of stock from stockroom
- Handle customer queries in connection with stock (Expired, damaged)
- Do daily stock spot checks
- Do all stock related paper work (GRN; GRV; etc).
Cashier
Botshabelo Filling Station
Botshabelo
09.2003 - 12.2003
- Collects correct amount of cash from customers/attendants and return correct change
- Make sure that the good(s) is/are being paid for before leaving the shop
- Count cash and drop it in the safe
- Process all electronic payments on speed point machine.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bcom - Supply Chain And Operations Management
UNISA
Pretoria, South Africa 07.2017 - Current
No Degree -
College SA
Cape Town, South Africa 01.2009 - 12.2009
No Degree -
Vaal University of Technology,
Vander Bijl Park, Vaal Triangle 04.1996 - 04.1998
No Degree - Secondary Education
Moroka High School
Thaba Nchu 04.2001 - 04.1995
Skills
MS Office
Great PlainsPro ClarityMindjet Mind ManagerCarrier negotiations
Route optimization
Distribution and warehousing
Transportation activity management
Continuous Improvement
Logistics Management
Operational management
Staff Management
Order picking and processing
Production planning
Timeline
Logistics Manager
NOKO MILLING, NOORDFED MILL
09.2020 - 03.2021
Depot Controller
RCL FOODS, SUNBAKE
08.2017 - 03.2020
Bcom - Supply Chain And Operations Management
UNISA
07.2017 - Current
Daily Route Manager (DRM) Manager
PREMIER FMCG, BLUE RIBBON
08.2015 - 08.2016
Sales Manager
PREMIER FMCG, BLUE RIBBON
04.2011 - 07.2015
Distribution Manager
PREMIER FMCG, BLUE RIBBON
09.2010 - 03.2011
No Degree -
College SA
01.2009 - 12.2009
Customer Service Coordinator
Premier FMCG, KROONSTAD MILL
02.2008 - 08.2010
Tele Sales/Order Clerk
PREMIER FMCG, KROONSTAD MILL
10.2005 - 01.2008
Maintenance Electrician
S.A TRUCK BODIES
01.2005 - 09.2005
Assistant Manager - Operations
Botshabelo Filling Station
03.2004 - 11.2004
Stock Controller
Botshabelo Filling Station
01.2004 - 11.2004
Cashier
Botshabelo Filling Station
09.2003 - 12.2003
No Degree - Secondary Education
Moroka High School
04.2001 - 04.1995
No Degree -
Vaal University of Technology,
04.1996 - 04.1998