Tsholofelo Jerry Ditaunyane
FMCG
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Logistics Manager
NOKO MILLING, NOORDFED MILL
Lichtenburg
09.2020 - 03.2021
- Responsible for managing the logistics function to meet all order delivery dates
- Responsible for managing the finished goods warehouse ensuring that there are no stock shortages
- Coordinate with the sales rep responsible for chop sales to ensure that the chop bins are emptied timeously to avoid mill stoppage
- Liaise with the Packing manager to ensure that there is product to meet the distribution plan
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Direct, optimize and coordinate full order cycle with delivery within 48 hours
- Liaise and negotiate with service, transport providers
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiencies
- Arrange warehouse, catalog goods, plan routes and process shipments
- Responsible for SHE in the logistics department and conducting toolbox talks with the team
- Manage the external transport cost to a minimum
- Resolve any arising problems or complaints
- Supervise, coach and train warehouse workforce
- Meet cost, productivity, accuracy and timeliness targets;
- Maintain metrics and analyze data to assess performance and implement improvements
- Comply with laws, regulations and ISO requirements
Depot Controller
RCL FOODS, SUNBAKE
Potchefstroom
08.2017 - 03.2020
- Inbound Control
- Control the inbound process by receiving products in good condition
- Ensure the product is allocated to the right bin in order to facilitate ease of access and convenience as and when required
- Activate internal material movement, incorporating order placement; product picking; and movement to truck for dispatch
- Monitor product shelf life in order to ensure the product has not expired, using the FIFO (first in, first out) system
- Outbound Control
- Control the functions of outbound, ensuring products are dispatched out to customer
- Ensure that all orders leave the warehouse correctly packed and damage free
- Ensure all invoicing has been completed accurately and correct where necessary
- Manage and facilitate the process of loading goods onto trucks and ensure all products are sealed for transport to customers
- Customer Liaison
- Deal with issues around damaged stock or stock shortages
- Check that details on invoices coincide with those on the orders
- Notify customers should any transport incident have a likely impact on delivery
- Schedule customer deliveries according to the time window process
- Verify orders and liaise with customers on point of receiving, making use of the SAP System
- Stock Control
- Ensure stock is in the right location through the management of daily cyclic counts
- Ensure staff are properly rotating stock (where it does not go to the pick face but to the back-up location)
- Monitor production and expiry dates on all inbound and outbound products
- Track inbound/outbound damage trends, establish root causes and take the appropriate corrective action
- Ensure cyclic counts are conducted prior to stock takes
- Ensure frozen stock is kept in the appropriate frozen and/or chilled state
- Prepare for and initiate monthly stock takes, ensuring that the entire process is completed within specified time frames
- Warehouse Maintenance Management
- Manage and monitor the condition of the warehouse ensuring that:
- The warehouse is kept clean
- Damaged goods are dealt with according to SOP
- Lighting is adequate and doors open and close easily
- Areas in need of attention are reported to the Maintenance Manager
- Fleet Control
- Manage the daily schedule
- Check that a job card has been allocated to work and that the driver has managed to complete the form correctly
- Ensure that drivers complete the checklist every morning and afternoon to establish if there are any defaults
- Request complaints and difficulties for the day and take the appropriate action
- Monitor transport performance against benchmarks by obtaining vehicle exception reports from the tracking department as a means of monitoring drivers' conduct and vehicle performance such as:
- Speeding
- Excessive revving or braking
- Yard delays
- Take the necessary disciplinary action depending on the particular instance or trend
- Build a culture of asset care through counseling discussions with staff, particularly drivers
- Consolidate, on an ongoing basis, accident/incident reports that display each driver's conduct and make appropriate decisions on the sanction depending on the severity of the incident
- Conduct physical checks on vehicles, identify areas that require attention and take the necessary action to resolve any issues
- Analyze the details on the monthly vehicle inspection sheets and take the necessary action
- Record the specific details of maintenance and repair requirements for each vehicle and send that detail to the workshop indicating the dates when vehicles will be required
- Report daily to the Logistics Manager on the trucks, indicating trucks that have been booked off
- Providing reasons for why trucks are not being utilized and when they are expected to be in use again
- Reconcile hired trucks kilometers to supplier shipments on daily basis
- Ensure that all vehicles are used optimally by checking that they are loaded to capacity and updated on the Vehicle Utilization Report on daily basis
- Complete a daily Casuals Report indicating reasons why ad hoc casuals were used
- Manage routes ensuring that time is optimized for each delivery
- Keep diesel documents on daily basis
- Ensure that all traffic fines have been paid correctly and promptly
- Control fuel-related issues regarding trucks
- Compliance Control
- Handle proxy responsibilities
- Ensure that all drivers have valid driver's licenses and PDP's
- Ensure all staff members comply with health and safety requirements
- Investigate and report on all injuries on duty (IOD's)
- Implement safe working procedures
- Ensure staff understand and comply with the standards set by ISO 22 000 and HACCP
- Certify that a new load always enters a clean and well-maintained vehicle highlighting the significance of quality
- Security Control
- Ensure that all stock leaves the warehouse with proper documentation
- Ensure cameras are focused on risk areas such as entry and exit points and on staff activity/inactivity to ensure staff are appropriately utilized and productive
- Ensure that security staff check staff leaving for tea and lunch breaks
- Ensure all trucks leaving the warehouse are sealed and recorded in a sealed register
- Check the seals on warehouse doors on daily basis
- Team Supervision
- Train staff on the Standard Operating Procedures that serve to guide their approach to work
- Implement the Standard Operating Procedures through consistent application and communication
- Ensure that staff understand the procedures and sign off the relevant documents
- Conduct monthly meetings with staff, in order to ascertain problems encountered and resolve associated issues
- Manage staff performance in order to establish opportunities for development and harness strengths
- Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others
- Monitor staff using the hard point system that includes areas such as cash work; product shortages; handling of the track and accidents, among others
- Report the consolidated performance and measurement analysis on staff notice boards
- Deal with staff problems through one-on-one discussion striving to get to the root cause of problems
- Manage casual staff by inducting them into the culture and clearly communicating rules to be followed.
Daily Route Manager (DRM) Manager
PREMIER FMCG, BLUE RIBBON
Midrand, Waterfall City
08.2015 - 08.2016
- To ensure that DRM is available and functioning optimally to enable daily route monitoring, driver debriefing and reporting on the Planned vs
- Actual route adherence
- To analyze and report on fleet, operational and customer service trends
- To ensure all systems supporting DRM are functional (Vigil and Mix Telematics)
- To assist sites to achieve the objectives of DRM, through coaching and training
Sales Manager
PREMIER FMCG, BLUE RIBBON
Potchefstroom
04.2011 - 07.2015
- Increase sales volumes
- Increase Customer satisfaction
- Monitor and manage routes
- Manage Sales Reps
- Effective administration
- Manage store returns
- Manage Assets (Crates and trucks)
- Implemented Pricing policy
- Cross-functional communication
- Implemented marketing strategies and launches
Distribution Manager
PREMIER FMCG, BLUE RIBBON
Potchefstroom
09.2010 - 03.2011
- Plans
- Plans in terms of customer service are aligned with the distribution process as greed with Regional Customer Service Manager and as per SOP
- Operational Management
- Profitable deliveries are planned and executed as per orders for all products on time and in full - as per target times / NDDs: - Pipelining principles adhered to - MCRD targets on customer shelf are met in all channels - QOTIF
- Loss control/waste management - Returns of all products over all channels are minimized as per target - Loss control is managed as per target
- Outstanding monies on all COD accounts, including Drivers, as per agreed company terms
- Management of physical stock equals system report
- Crate control levels are maintained
- Movement on all products
- Route plans maximize service levels and optimal use of the fleet as per capacity Utilization, loads per kilometer and turnaround times
- Cost expenditure within mandate
- Asset management
- Maintenance standards and procedures regarding assets are implemented and enforced
- Corrective action is taken on abuse of all assets in adherence with company policy
- Housekeeping standards implemented and enforced according to agreed policies and procedures
- People management
- Disciplinary policies & procedures adhered to at all times
- Occupational Health & Safety Act implemented and adhered to at all times
- Culture and Climate targets met and maintained
- Performance management policies and procedures adhered to - Performance gaps are corrected before they become disciplinary cases
- Communication and interdepartmental synergy – (inter-functional/cross functional)
- Information sharing as per company policy procedures
- Invocoms adhere to company policy and run according to OIM principles and agreed measures
- Feedback is acted on within agreed service levels
- Liaison between Sales, Customer Service, Sites and Manufacturing – all internal and external complaints resolved without comeback.
- Manage monthly stock takes.
Customer Service Coordinator
Premier FMCG, KROONSTAD MILL
Kroonstad
02.2008 - 08.2010
- Management of requested orders on the depot as well as depot stock replenishment orders
- Hold weekly meetings with Sales to resolve delivery and customer problems
- Management of the distribution personnel and systems responsible for executing orders
- Liaising with clients, call centers and sales to ensure distribution standards maintain required service levels
- Manage daily stock exceptions and communication with mills to ensure timely stock replenishments
- Stock management on site
- Operational management of appointed third party warehousing and distribution management agents, according to agreed service
- Coordination of the returns from the depot to the mills
- Management of OHS compliance on site
- Generation of all reports to top management and sales relative to site performance.
Tele Sales/Order Clerk
PREMIER FMCG, KROONSTAD MILL
Kroonstad
10.2005 - 01.2008
- Capture orders in the system and checking for right pricing (Deal pricing)
- Maintain orders according to lorry load capacity
- Liaise with sales, customers, CSC for all customer service related queries
- Place inter-branch orders (Direct Orders)
- Address queries concerning orders and deliveries
- Generate and print invoices on the Great Plains System
- Capture credit notes
- Verify credit notes prices, account numbers and correctness as per customer claim.
Maintenance Electrician
S.A TRUCK BODIES
Bloemfontein
01.2005 - 09.2005
- Maintain Over Head Cranes
- Maintain MIG and Arc Welding machines
- Maintain and refurbish Electrical Distribution Boxes
- (3 and 1 Phase)
- Wiring and Tubing of new offices
- Maintain 3 phase and 1 phase power outlets
- Carrying out of scheduled preventative maintenance on all electrical equipments
- Maintain 1 Phase and 3 phase motors
- Electrical fault finding and repairs
- Installation and project work as required.
Assistant Manager - Operations
Botshabelo Filling Station
Botshabelo
03.2004 - 11.2004
- Oversee smooth operations of the business
- Supervise all staff in operating area
- Liaise with creditors and debtors
- Do daily shifts reconciliations
- Do daily banking
- Handle/Address staff/customer complaints
- Hold meetings with employees
- Resolve conflicts amongst subordinates
- Chair internal disciplinary hearings and penalties
- Address all arising problems in liaison with the site manager.
Stock Controller
Botshabelo Filling Station
Botshabelo
01.2004 - 11.2004
- Ordering of stocks on regular basis
- Receiving and controlling of ordered stock
- Reconcile petrol, paraffin, and diesel “dips” and place orders
- Maintain minimum stock level
- Write out GRV's and attach relevant invoices
- Stock count, stock reconciliation and stock rotation (FEFO)
- Update stock levels on the system (Odyssey)
- Issue of stock from stockroom
- Handle customer queries in connection with stock (Expired, damaged)
- Do daily stock spot checks
- Do all stock related paper work (GRN; GRV; etc).
Cashier
Botshabelo Filling Station
Botshabelo
09.2003 - 12.2003
- Collects correct amount of cash from customers/attendants and return correct change
- Make sure that the good(s) is/are being paid for before leaving the shop
- Count cash and drop it in the safe
- Process all electronic payments on speed point machine.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bcom - Supply Chain And Operations Management
UNISA
Pretoria, South Africa 07.2017 - Current
No Degree -
College SA
Cape Town, South Africa 01.2009 - 2009.12
No Degree -
Vaal University of Technology,
Vander Bijl Park, Vaal Triangle 04.1996 - 1998.04
No Degree - Secondary Education
Moroka High School
Thaba Nchu 04.2001 - 1995.04
Skills
MS Office
undefinedTimeline
Logistics Manager
NOKO MILLING, NOORDFED MILL
09.2020 - 03.2021
Depot Controller
RCL FOODS, SUNBAKE
08.2017 - 03.2020
Bcom - Supply Chain And Operations Management
UNISA
07.2017 - Current
Daily Route Manager (DRM) Manager
PREMIER FMCG, BLUE RIBBON
08.2015 - 08.2016
Sales Manager
PREMIER FMCG, BLUE RIBBON
04.2011 - 07.2015
Distribution Manager
PREMIER FMCG, BLUE RIBBON
09.2010 - 03.2011
No Degree -
College SA
01.2009 - 2009.12
Customer Service Coordinator
Premier FMCG, KROONSTAD MILL
02.2008 - 08.2010
Tele Sales/Order Clerk
PREMIER FMCG, KROONSTAD MILL
10.2005 - 01.2008
Maintenance Electrician
S.A TRUCK BODIES
01.2005 - 09.2005
Assistant Manager - Operations
Botshabelo Filling Station
03.2004 - 11.2004
Stock Controller
Botshabelo Filling Station
01.2004 - 11.2004
Cashier
Botshabelo Filling Station
09.2003 - 12.2003
No Degree - Secondary Education
Moroka High School
04.2001 - 1995.04
No Degree -
Vaal University of Technology,
04.1996 - 1998.04
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