Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Tsholofelo  Moremi

Tsholofelo Moremi

Johannesburg

Summary

Dedicated Customer Service Professional Expertise In Safety,Effective Communication and Teamwork.Well Versed In Cultural Sensitivity. Recognised for maintaining high-quality standards and fostering a welcoming environment, demonstrating resilience under pressure and cultural intelligence.I Aspire To Join A Collaborative Work Environment Where My Strong Communication Skills Can Help Drive Collective Achievements.

Overview

6
6
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Catering Assistant

Newrest Inflight SA
09.2023 - Current
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.

Receptionist

T2 Prints
01.2021 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Receptionist

Motladji Digital Printing
01.2020 - 12.2020

A

  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Education

NQF Level 5 - Tourism And Travel Management

Ekurhuleni East Tvet College
Gauteng ,South Africa

High School Diploma - Business Management

JE Malepe Secondary School
Gauteng,South Africa
01.2019

Skills

High degree of patience and assertiveness

Conflict Resolution Skills

Communication and Teamwork Skills

Resilience & Ability to Work Under Pressure

Cultural Intelligence & Adaptability

Fluency in English (Written & Spoken)

Software

Microsoft

Certification

Computer

Timeline

Catering Assistant

Newrest Inflight SA
09.2023 - Current

Computer

02-2023

Tourism and travel management

02-2023

Receptionist

T2 Prints
01.2021 - 12.2021

Receptionist

Motladji Digital Printing
01.2020 - 12.2020

NQF Level 5 - Tourism And Travel Management

Ekurhuleni East Tvet College

High School Diploma - Business Management

JE Malepe Secondary School
Tsholofelo Moremi