Tsholofelo Modise

• Coordinated and monitored clubs, sports and recreational activities.
• Coordinated and monitored employee assistance programme activities.
• Coordinated and monitored employment equity and gender activities to explore any inequalities and gaps that exist and to ensure accessibility of women, men and other genders, inclusion and participation.
• Coordinated and monitored occupational health and safety within the organisation to ensure that all legal and best practice safety, health and environmental requirements for the workplace are in place and remain in place.
• Managed resources and performance information of self and supervisees.
• Worked closely with management to provide effective assistance for specific aspects of organisational wellness operations.

Achievements

• Established performance goals for supervisees and provided feedback on methods for reaching those milestones.
• Defined clear targets and objectives and communicated to other team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Confidential and timely problem identification/assessment services for employee clients with personal concerns that may affect job performance.
• Use of constructive confrontation, motivation, and short-term intervention with employee clients to address problems that affect job performance.
• Referral of employee clients for diagnosis, treatment, and assistance, as well as case monitoring and follow-up services.
• Assisting the organisation in establishing and maintaining effective relations with treatment and other service providers, and in managing provider contracts.
• Offer critical incident stress management interventions to mitigate the impact of traumatic workplace events, accelerate employee recovery process, and assess the need for additional or alternative services.
• Coordinate preventative and curative programmes to enhance employee wellbeing and performance.
• Actively promote employee assistance programme and services to increase visibility using different mediums of communication.
• Manage and coordinate employee health and fitness programmes incl. HIV/Aids and TB programmes and employee sporting events to promote optimal health and functioning of employees.
• Effectively manage employee absenteeism and presenteeism.
• Consultation to encourage availability of and employee access to health benefits covering medical and behavioral problems including, but not limited to, alcoholism, drug abuse, and mental and emotional disorders.
• Consultation with, training of, and assistance to work organization leadership (managers, supervisors, and union officials) seeking to manage troubled employees, enhance the work environment, and improve employee job performance.
• Onboard new employees with training on the programme and how to access it.
• Developed and maintained relationships with stakeholders.
• Evaluation of the effects of Employee Assistance services on the organization and individual job performance.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Prepare and present comprehensive monthly, quarterly and annual programme utilization reports.

Achievements

• Accomplished multiple tasks within established timeframes.
• Recruited and appointed employees to form part of the organisation's Women's Forum to assist in identifying and transforming the role of women within the organisation. Further creating a space that encourages women to be vocal in addressing issues that are an obstacle to their progress in the workplace and careers.
• Established the organisation's Youth Forum and facilitated the appointment of committee members to give youth an opportunity to express their ideas, opinions, and needs to the organisation's leadership or to other youth.
• Established the organisation's Bereavement Committee and Fund to assist the bereaved families of employees when death arises.
• Developed the bereavement policy guidelines for the organisation, approved by the Area Commissioner.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Facilitated group therapy sessions to build supportive, communicative client networks.
• Conducted home visits to assess clients' home environment and provide support.
• Collaborated with other professionals to plan and coordinate care for clients.
• Advocated for clients to assure respected rights and wishes.
• Monitored clients' progress and adapted treatment plans to meet changing needs.
• De-escalated stressful situations through individual and family crisis interventions.
• Implemented community outreach programs to promote mental health awareness.

Achievements

• First junior Social Worker to be appointed Acting Social Work Supervisor with full responsibility and authority, 2016.
• Appointed as one of the top ten Ambassadors for the Empower a Girl Child Campaign for the Gauteng Department of Social Development.
• Promoted to Grade II Social Worker through OSD.