Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
Generic
Tsholofelo Kgosiencho

Tsholofelo Kgosiencho

Supervisor
73 Mogolodi Street Saulsville, Pretoria

Summary

I have over 10 years experience as a supervisor, managing three major departments in one of the leading retail companies. Throughout my career I've realised that I'm very good in leadership role. Customer service is my strongest point. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language

Work History

SUPERVISOR FRONT LINE SUPERVISOR

EVERGREENS
09.2011 - 02.2023
  • Supervising opening and closing of the store
  • Supervising over 35 cashiers and till Packers
  • Allocating Cashiers different tills to sit everyday
  • Overseeing lunch times
  • Dealing with all customer related issues
  • Dealing with refunds and returns from customers
  • Approving of time sheets and time offs
  • Issuing of warnings
  • CASH OFFICE DUTIES:
  • Cashing up of cashiers
  • Managing and maintaining seven safe tills
  • Providing summary of daily takings
  • Reporting on refunds and returns done
  • Ordering small change for the store
  • Overseeing daily CIT collections
  • ONLINE SHOPPING DUTIES:
  • Answering telephones regarding orders
  • Making sure that the prices on the web-site are accurate
  • Checking all orders placed and accurately checking payments made online
  • Providing quotations and invoices
  • Arranging customer orders for deliveries/ store collections
  • Keeping track of daily deliveries.

STORE ASSOCIATE CASHIER

MR PRICE HOME
07.2009 - 09.2011
  • Providing excellent customer service to customers
  • Collecting cash payment from customers and making change
  • Charging purchases to customer's credit cards and gift cards
  • Doing refunds and exchanging of items
  • MERCHANDISING
  • Making sure all new items delivered are placed on shelves to entice customers.

Education

Matric -

Dr WF NKOMO HIGH SCHOOL
01.2000 - 12.2005

Skills

Ms word, Excel and PowerPointundefined

Certification

Contact Centre certificate

Additional Information

Drivers Licence: code B

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

SUPERVISOR FRONT LINE SUPERVISOR

EVERGREENS
09.2011 - 02.2023

STORE ASSOCIATE CASHIER

MR PRICE HOME
07.2009 - 09.2011

Contact Centre certificate

08-2007

Matric -

Dr WF NKOMO HIGH SCHOOL
01.2000 - 12.2005

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Tsholofelo Kgosiencho Supervisor