Summary
Overview
Work History
Education
Skills
Certification
Interests
Training
Driving Licence
Timeline
Generic
Tsholofelo Dire

Tsholofelo Dire

Administrator
Randburg

Summary

Experienced Administrator and expert administrative team member. Offers wealth of clerical and customer service experience paired with self-motivation and critical thinking skills to independently handle daily needs. Flexes easily between changing demands and adapts to new processes and procedures.. Creative and crafting engaging content and driving brand growth. Eager to bring my expertise in analytics and a passion for social media trends. I have passion for fitness and Wellbeing.

Overview

13
13
years of professional experience
1
1
Certification
3
3
Languages

Work History

Social Media Management/Content Creation Head

St Davids
01.2021 - 02.2025
  • Staying up-to-date on industry trends, adjusting our approach accordingly to maintain a competitive edge in the market.
  • Led a team of content creators to deliver high-quality, engaging material consistently.
  • Launched successful social media campaigns that drove user engagement, resulting in increased brand awareness.
  • Collaborated with cross-functional teams for seamless integration of content across various platforms.

Administrator and Receptionist

St Davids Marist Inanda
01.2014 - 01.2024
  • Manage the diaries of the Head of Wellness, the School Chaplain.
  • Parent meetings for the Psychologists.
  • Co-ordinating the Wellness campaigns
  • Co-Ordinate team meetings, SBST meetings, case conferences
  • Manage Team logistics
  • Payments, keeping track of spending by month for budget
  • Managing and updating the filing system for boys
  • Booking and engaging in courses
  • Arranging stationery
  • Activity Accounts
  • Taking minutes in SBST meetings and distributing to relevant stakeholders.
  • Managing and planning the Wellness Term Calendar

Customer Service and Sales Assistant

Cotton On
01.2012 - 01.2014
  • Open-ended questioning to understand customer needs and Recommend appropriate products.
  • Resolved customer queries using active listening and Worked flexibly across multiple customer access points.
  • Responded to customer complaints, diffusing tension and reporting
  • Feedback to supervisors for service delivery improvement.
  • Used downtime to clean store floor, rearrange product displays and Restock shelves.
  • Displayed outstanding personal presentation and customer service
  • In customer-facing role.
  • Advised customers on current company products and services
  • Available, tailoring advice to suit customers' needs.
  • Accepted and processed new orders and refunds in line with

Education

NVQ Level 1 - Travel and Tourism

Boston City Campus
01.2012

NVQ Level 1 - Media

Boston Media House
01.2010

Diploma of Higher Education - High school

Waverly Girls High School
01.2009

Skills

  • Administrator
  • Content creation
  • Script Writer
  • Social Media Manager
  • Published Author
  • Presenter

Paid social campaigns

Certification

Script writing course through Udemy.

Interests

I write stories, books, and a published author, I dance, I love to workout, Tv Production and script writing, I am also a content creator for social media, I am also a script writer

Training

  • Brumilda’s Act 22 Course.
  • Media Concept-Presenting.
  • Indigo View acting academy.
  • Self -Tape seminar -SAGA.
  • UDEMY-Script Writing and film course.

Driving Licence

Code 10

Timeline

Social Media Management/Content Creation Head

St Davids
01.2021 - 02.2025

Administrator and Receptionist

St Davids Marist Inanda
01.2014 - 01.2024

Customer Service and Sales Assistant

Cotton On
01.2012 - 01.2014

NVQ Level 1 - Media

Boston Media House

Diploma of Higher Education - High school

Waverly Girls High School

NVQ Level 1 - Travel and Tourism

Boston City Campus
Tsholofelo DireAdministrator