Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Tsholofelo Caroline Mothibakgomo

Admin Clerk(Videoconferencing Monitor Coordinator)
Mafikeng

Summary

Experienced Higher Education Admin Support with 3+ years assisting lecturers, students, and staff by managing bookings, coordinating admin tasks, supporting exams, and solving technical issues to ensure smooth teaching and learning at North-West University. Skilled in office admin, records management manage schedules, maintain records, and providing front-line support to staff, students, and visitors.



Overview

3
3
years of professional experience
4041
4041
years of post-secondary education
1
1
Certification

Work History

Admin Clerk Coordinator

North-West University
Mafikeng
05.2022 - Current
  • Coordinated a team of 4 videoconferencing support staff and admin clerks, ensuring smooth daily administrative support for academic activities and technical operations
  • Managed weekly bookings and schedules for over 50 staff and lecturers, ensuring accurate arrangement of hybrid classes, meetings, venues, and academic events
  • Maintained organized record-keeping and filing systems, ensuring quick access to documentation and supporting compliance with institutional policies
  • Provided telephonic and in-person support to students, staff, and visitors, resolving administrative, technical, and scheduling queries professionally
  • Collaborated with IT Technicians, academic staff, and support teams to troubleshoot technical issues and minimize disruptions during learning and assessments
  • Processed official correspondence, reports, and meeting documentation, ensuring accuracy, proper filing, and timely distribution
  • Facilitated venue readiness and logistics coordination, supporting seamless delivery of hybrid classes, examinations, and student services
  • Delivered reliable front-office, reception, and administrative support, ensuring a welcoming environment and effective communication across departments
  • Supported examinations, assessments, and academic operations, assisting with bookings, document handling, and ensuring compliance with policies

Education

Bachelor of Social Sciences - Development Studies

North-west University
NORTH-WEST SOUTH AFRICA
10.2022

Grade 12 - MATRIC

Tshipietsile Secondary School
NORTH-WEST SOUTH AFRICA
2018

Skills

  • Office administration and record keeping

  • Strategy skills

  • Problem solving

  • Presentation

  • Report writing

  • Organizational and time management skills

  • Ability to work under pressure and meet deadlines

  • Team coordination and working well with different departments

  • Computer literacy (MS Word, Excel, Outlook, MicrosoftTeams)

  • Front desk, reception, and telephone support

  • Data capturing and maintaining academic records

  • Taking minutes and preparing meeting documents

  • Office administration and record keeping

Certification

Certification of completion in Administrative Professional Foundations, LinkedIn learning

Reference

1. Name: Kobela Masipa

Institution: Northwest university

Relationship: Mentor

Email address: Kobela.masipa@nwu.ac.za

Tel no: 0848854652

2. Name: Thamie Ndlovu

Institution: Northwest University

Relationship: Supervisor

Email address: Thamie.Ndlovu@nwu.ac.za

Tel no: 082 2140 610

3. Name: Constance Shuenyane

Institution: North-west University

Relationship: Coordinator

Email address: galishuenyane@gmail.com

Tel no: 0810226580

Timeline

Admin Clerk Coordinator

North-West University
05.2022 - Current

Bachelor of Social Sciences - Development Studies

North-west University

Grade 12 - MATRIC

Tshipietsile Secondary School

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Tsholofelo Caroline MothibakgomoAdmin Clerk(Videoconferencing Monitor Coordinator)