Tsholo Thulo
Bloemfontein
Summary
Proactive Sales Consultant skilled in implementing successful sales strategies and identifying upselling opportunities. Achieves company targets by delivering friendly service and building exceptional customer satisfaction. Secures new clients through targeted prospecting and networking.
Overview
14
14
years of professional experience
Work History
EVB sales consultant
Standard bank
bloemfontein , SOUTH AFRICA
03.2023 - Current
- Enhanced customer satisfaction through friendly service delivery.
- Identified upselling opportunities by actively listening to customers.
- Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty.
- Followed brand guidelines to provide consistent customer experience.
- Resolved customer issues promptly, supporting high customer satisfaction and retention rates.
- Secured new clients through targeted prospecting and networking.
Sales Consultant
nedbank
bloemfontein
01.2012 - 03.2023
- Met company targets by executing effective sales strategies.
- Identified upselling opportunities by actively listening to customers.
- Enhanced customer satisfaction through friendly service.
Education
NVQ Level 4 - matric
Tsoseletso
bloemfontein 01-2004
NVQ Level 5 - Human Resource
IQ academy
Johannesburg, GPCertificate of Higher Education - business administration
IQ academy
Johannesburg, GPSkills
- Sales strategy implementation
- Lead generation
- Client acquisition
- Customer retention
- Customer relationship management
- Product knowledge
- Client engagement
- Customer relations
- Customer Service
- Networking skills
Timeline
EVB sales consultant
Standard bank
03.2023 - Current
Sales Consultant
nedbank
01.2012 - 03.2023
NVQ Level 4 - matric
Tsoseletso
NVQ Level 5 - Human Resource
IQ academy
Certificate of Higher Education - business administration
IQ academy