TSHITSHI TSHIBANGU
Brackenfell
Overview
10
10
years of professional experience
Work History
IT Support Specialist
ADOR Information Technology
5 2022 - Current
- Re-engineered systems to improve efficiency, productivity, and security for business development, using C#, HTML, CSS, Devexpress, SignalR, JavaScript, JQuery and Ajax for application and Entity Framework
- PostgreSQL, SQL, NoSQLand DBeaver for database management and Node.JS for server
- Continuously developing C# .NET solutions for the organization
- Creating in-house applications using the latest .NET framework
- Debugging and maintaining written code
- Defining and organizing projects on an ongoing basis
- Reporting and resolving issues related to .NET projects
- Identifying and handling technical risks and issues
- Participating in project meetings with management and other members working on the project
- Working in a project team alongside other developers
- Providing technical support to stakeholders within the organization
- Reporting on project statuses timeously and developments to senior team members.
Information Technology Support (Secondment)
Mobile Inventory Collation
02.2020 - 04.2022
- Responsible for migrating data from Crons to Tidal so that monitoring of jobs can be done easily
- Troubleshooting common IT related problems with scanners for retail clients
- Maintaining and backing up databases
- Securing databases, as well as restoring files as needed
- Conducting research and providing cost analysis data when upgrading or purchasing new hardware, software, or equipment
- Network penetration testing using Kali Linux
- Upgrading the system and its components
- Updating or modifying Delphy7 code and firebird in-house applications as per client’s requirements
- Provide training and support for third party software products
- Ticketing system administration
- MS Exchange
- MS Active Directory Backup administration
- Maintenance of User and Group administration
- Disaster Recovery Management
- MS365
- Domain hosting.
Freelance IT Recruiter & Help Desk Support
01.2015 - 03.2017
- Perform pre-screening calls to analyze applicants’ abilities
- Interview candidates combining various methods (e.g., structured interviews, technical assessments, and behavioral questions)
- Coordinate with IT team leaders to forecast department goals and hiring needs
- Participate in tech conferences and meetups to network with IT professionals
- Promote company’s reputation as a great place to work
- Keep up to date with new technological trends and products
- Responding to queries via chat, email, or phone
- Training other staff members on troubleshooting and diagnosing problems
- Writing, editing, and revising training manuals for new and updated software and hardware
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with customers to ensure full resolution of issues
- Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
- Running reports to analyze common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems.
Education
Diploma in Computer Science (NQF 5 - including Machine Learning, Data Science, Algorithms, Content Structure & Data Structures) -
Hospitality and Commercial College
Matric Senior Certificate (NQF 4) - undefined
Institute of 1 October High School, Kinshasa, Democratic Republic of Congo
Skills
MySQL, DBeaver, Postgress, SQL
Visual Studio, Net
MySQL, DBeaver, Postgress, SQL
Windows
TCP/IP, LAN, FTP, DNS, DHCP, IIS, Active Directory
Thorough knowledge of C# programming concepts, testing, and debugging methods, system design, and implementation, database system, including relational databases, program documentation, web, and desktop application development Proficient in Object oriented programming, MS SQL, ASPNET, MVC and NET frameworks Strong understanding of HTML, CSS, JavaScript, web services, Visual Studio, design and architectural patterns, and window services Effective communication and interpersonal skills with the ability to maintain good relations and share technical ideas with users or clients, technical and management staff Ability to grasp and apply new concepts quickly and stay updated with latest trends and technical advancements
Visual Studio, Net
Personal Information
- ID Number: 8304086233184
- Driving License: C1
References
- Riaan De Vos (Director), ADOR Mobile Information Collation, (012 663 2899)
- Brandon Hayden (Director), ADOR Information Technology, (021 913 9500)
Timeline
Information Technology Support (Secondment)
Mobile Inventory Collation
02.2020 - 04.2022
Freelance IT Recruiter & Help Desk Support
01.2015 - 03.2017
IT Support Specialist
ADOR Information Technology
5 2022 - Current
Diploma in Computer Science (NQF 5 - including Machine Learning, Data Science, Algorithms, Content Structure & Data Structures) -
Hospitality and Commercial College
Matric Senior Certificate (NQF 4) - undefined
Institute of 1 October High School, Kinshasa, Democratic Republic of Congo
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