Gomolemo Rakhudu

Discovery Bank Personal Loan Account Origination analysis (2023)

• Contributed to the personal loan account origination process by collecting and interpreting data used by the Credit and Product Development departments, having constant communication and providing feedback with stakeholders by creating Pinpoint presentations.

Discovery Bank Personal Loan Competitor Analysis (2023)

• Collected and collated data to contrast the difference between the in-Branch and Online account origination process for the personal loan

Contributed to the Next Best Action process implementation and design (2023)

• Analyzed and investigated the lack of engagement within the business of a newly introduced process; to suggest products and payment processes to clients, that required participation in stand ups and meetings.

Discovery Banks Bankovation finalist (2023)

• Second runner up (2nd prize winner) for the Discovery Bank Bankovation competition: for presenting product and processes that are needed in the business and are in alignment with the banks vision and goals (Digitizing

Account Closure process

• Provided an analysis and possible solution recommendations to the streamlining of the account closure process by engaging with relevant stakeholders.

Ticketless Parking App Competitor Analysis (2022)

• Responsible for comparing existing ticketless parking apps; analyzing how the bank could integrate a ticketless parking product within Discovery Banks bank app, for product differentiation purposes

• Contributed to the Discovery Account concept & design (2021)
• Conceptualized and designed a peer-to-peer financial product, as well premise for the product