Tshinanne Nemaenzhe
Nzhelele
Summary
Results-oriented Sales Professional with 15 years in retail. Expertise in enhancing revenue through personalised customer experiences and strategic sales initiatives. Strong background in customer-facing roles that fosters positive interactions and efficient problem resolution. Committed to leveraging organisational and communication skills to drive team success.
Overview
15
15
years of professional experience
Work History
Stock Controller
Lavita Living Products
polokwane, South Africa
01.2022 - 12.2023
- Managed inventory levels in the warehouse, conducting regular stock checks to maintain accurate records.
- Executed stock rotation methods to minimise wastage and ensure availability of fresh stock.
- Processed and organised stock delivered to the store, verifying correct order counts and products received before delivery sign-off.
- Reported inventory discrepancies of missing stock or lost inventory to managing directors for corrective action.
- Organised stock areas and displays to enhance product visibility with labelled shelves for easy access to goods.
Sales Person
Dada Hardware
Polokwane, South Africa
01.2017 - 12.2020
- Achieved company targets by implementing successful sales strategies.
- Developed unique sales strategies tailored to customer needs.
- Negotiated and closed deals with minimal required support from sales and finance managers.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
- Educated customers about brand features and product benefits during sales interactions.
- Collaborated with the marketing team to create engaging promotional materials that boosted sales figures.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Cashier/Controller/Sales Personnel & GRV Clerk
P&L Hardware
03.2010 - 07.2013
- Managed till and cash register operations, ensuring accurate transactions and customer service.
- Processed invoices, receipts, and payments, ensuring accuracy and up-to-date financial records.
- Ordered, received, and controlled stock to ensure optimal inventory levels.
- Executed merchandising strategies to enhance product visibility and sales.
- Developed marketing materials to promote products and services effectively.
- Conducted data entry tasks with a high degree of accuracy, updating databases and maintaining up-to-date records.
Cashier
Sibasa Super Spar
10.2008 - 02.2013
- Managed high-volume credit and cash transactions using Point Of Sale (POS) systems, ensuring accurate processing and customer satisfaction.
- Processed payments by cash, cheque, or card to complete transactions.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Supported customers with product enquiries by providing tailored advice and detailed information on specific items.
- Completed overtime shifts to support workflow during peak periods, contributing to efficient service delivery.
Education
Computer Diploma - Computer Diploma
Riakona Computer Training Centre
Limpopo01-2011
Bachelor, Grade 12 - Grade 12
Tshipakoni Secondary School
Limpopo01-2006
Skills
- Inventory Management
- Stock Analysis
- Merchandising Strategies
- Product knowledge
- Customer management
- Complex Problem Solving
- Computer Literate
- Highly Organized
- Collaboration & Teamwork
- Team collaboration
- Follow-up
- Resilient under pressure
Custom
- Mrs. Tshivhase T, Manager (P&L Hardware), 076 407 4547
- Mr. Ralele C, Supervisor (Sibasa Super Spar), 072 321 2625
- Mr. Baloyi R.S, Owner/Manager (RS Baloyi Physiotherapists), 079 368 1542/060 978 6999
Timeline
Stock Controller
Lavita Living Products
01.2022 - 12.2023
Sales Person
Dada Hardware
01.2017 - 12.2020
Cashier/Controller/Sales Personnel & GRV Clerk
P&L Hardware
03.2010 - 07.2013
Cashier
Sibasa Super Spar
10.2008 - 02.2013
Computer Diploma - Computer Diploma
Riakona Computer Training Centre
Bachelor, Grade 12 - Grade 12
Tshipakoni Secondary School