Tshimangadzo Joyce Ndou
Frontline Payroll Administrator
Midrand
Summary
Seasoned Payroll Administrator with extensive expertise in payroll processing, compliance, and benefits administration. Known for strong analytical skills and meticulous attention to detail, ensuring accuracy and efficiency in fast-paced environments. Proven track record of optimizing payroll processes to enhance operational performance and streamline systems. Highly regarded for collaborative teamwork, problem-solving ability, and dependable support to both employees and stakeholders. Proficient in a wide range of payroll software and skilled at navigating complex regulatory requirements, ensuring seamless payroll management and full compliance with statutory standards.
Overview
24
24
years of professional experience
Work History
Frontline Payroll Administrator
Life Healthcare Group
08.2023 - Current
- Effective relationships with internal and external stakeholders
- Build and maintain relationships with internal and external stakeholders through ongoing communication sessions and addressing queries.
- Effective quality management systems
- Review HR documentation against check list, ensure receipt, validate documentation against company polices
- Effective processing of HR information
- Ensure relevant deadlines are communicated and documentation is distributed.
- Effective usage of HR systems
- Review system change communications, attend formal training sessions and participate in staff communication.
- Effective governance and risk management
- Participate in internal and external audits by providing relevant HR information during the audit process.
Receptionist
Health Restoration Centre Ruimsig
09.2021 - 07.2023
- Answering calls, welcoming visitors and patients administration, office administration, processing medical aid claims, leave and timesheets administrations.
Payroll Administrator
Waymans HR Solution
12.2008 - 03.2020
- Payroll processing of +/- 400 for monthly, biweekly and weekly on Sage/VIP Premier Payroll system.
- Processing payroll information which includes a loading of new employees, importing and exporting payroll data from excel, capturing increases, earnings, reconcile deductions and benefits, allowances, leave, bonuses and resignations.
- Monthly reports reconciliation including EMP201, Unions, garnishee orders, provident fund, MIBFA returns, UIF and to ensure that payroll summary is submitted to the finance department.
- Assist Payroll manager in preparations of annual tax returns and ensure that relevant tax-codes are captured correctly for SARS and audit purposes.
- Info-slips administration and manage payslips distribution.
- Reason for leaving: Retrenched.
Office and Payroll Administration
Mike’s Chicken-Polokwane
07.2002 - 11.2008
- Office administration, stock controller, filling, credit notes processing, customer care, handling correspondence and queries
- Processing of 250 employee wages on VIP Classic Payroll systems, updating, maintain personnel files, leave, provident fund and compensation fund administration.
- Reason for leaving: Relocation
Tour Administrator
Great North Cultural Tours
02.2002 - 05.2002
- Tour administration, tour guiding, marketing and customer care.
- On-Site work - Protea Hotels Mphephu resort, reservations, event management, conference support organiser and reservations.
- Reasons for leaving: 3 months- Internship
Education
BCOM(Honours) - Tourism Management
University of South Africa
Gauteng01.2020
BCOM - Tourism Management
University of South Africa
Gauteng01.2018
Advance Programme - Tourism, Travel and Hospitality
University of South Africa
Gauteng01.2002
Bachelor of Arts - Psychology and Biology
University of Venda
Limpopo01.1998
Grade 12 - National Senior Certificate (NSC)
Humbelani Secondary School
Limpopo01.1993
Skills
- Proficient in computer applications
- Accapac, MS Office, (Word, Excel, Power point, Outlook)
- Data input proficiency
- Strong task management
- Excellent communication
- Effective organizational skills
Training
- 2021 Diploma in Counselling, United Kingdom
- 2007 VIP Tax Seminar, Centurion
- 2004 VIP Payroll Courses, Polokwane
Accomplishments
- Distinction in Advance programme in Tourism Management
- Grade 12 class representative
Extracurricular Activities
1993: Grade 12 class representative
2001: Attended customer care workshop (Emalahleni Municipality)
2014: Secretariat – Church Board
2020: Counselling – Lay counsellor
References
Mavis Thoabala – Payroll Manager
076 153 9811
mavis.thoabala@lifehealthcare.co.za
Dr Mapula Caroline Tshikota – Director (Health Restoration Centre Ruimsig)
010 449 7078 / 082 841 2068
drtshikotamc@gmail.com
Mrs Susan Jacobsz- Payroll Manager (Waymans HR Solutions)
012 345 4408 / 083 458 8400
susan@whrs.co.za
Timeline
Frontline Payroll Administrator
Life Healthcare Group
08.2023 - Current
Receptionist
Health Restoration Centre Ruimsig
09.2021 - 07.2023
Payroll Administrator
Waymans HR Solution
12.2008 - 03.2020
Office and Payroll Administration
Mike’s Chicken-Polokwane
07.2002 - 11.2008
Tour Administrator
Great North Cultural Tours
02.2002 - 05.2002
BCOM(Honours) - Tourism Management
University of South Africa
BCOM - Tourism Management
University of South Africa
Advance Programme - Tourism, Travel and Hospitality
University of South Africa
Bachelor of Arts - Psychology and Biology
University of Venda
Grade 12 - National Senior Certificate (NSC)
Humbelani Secondary School
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