Tshikani Yvonne Baloyi
Pretoria,South Africa
Summary
Dedicated professional with a strong foundation in communication, time management, and leadership. Demonstrates expertise in empathy and counselling, along with proficient report writing skills. Committed to leveraging these abilities to drive impactful results and foster positive organizational relationships.
Overview
11
11
years of professional experience
Work History
Team leader supervisor
Nyavani Home Based Care
Malamulele, South Africa
04.2024 - Current
- Assist facilitators in negotiating community access for programme
- Implementation. supervise 5 facilitators for district municipality
- Support community capacity enhancement through preparation and facilitation.
- Help coordinate partnerships with stakeholders to ensure effective collaboration.
- Monitor daily operations across municipalities to ensure smooth execution.
- Evaluate team performance and provide feedback on key metrics.
- Delegate tasks and establish deadlines for teams to enhance productivity.
- Verify Implementation documents from facilitators and compile municipal reports on monthly and quarterly basis.
- Delegated tasks effectively, maximising productivity across team.
- Submission of monthly and quarterly report
- Monitored performance metrics, adjusting tactics when necessary for optimal results.
Social Worker
Noah ark children's home
Tzaneen, South Africa
03.2022 - 03.2024
- Directed intake assessments and crafted tailored care plans for children.
- Led ongoing counselling support initiatives and facilitated group sessions effectively.
- Monthly and quarterly report always submitted accordingly
- Conducted 3 schools campaigns quarterly
- Coordinated family tracing and reunification efforts in collaboration with community liaison teams.
- Cultivated trusting relationships with clients, encouraging open dialogue.
- Advised and collaborated with educational staff including teachers, administrators, and nurses on learners' concerns.
- Fostered safe and non-judgemental atmosphere for learners to articulate their feelings.
- Championed initiatives that promoted positive environment and improved social and emotional well-being for children at t centre.
- Implemented after-school programmes that enhanced students' study and homework performance.
Social worker
Department of social development
Malamulele, South Afrika
06.2020 - 08.2020
- Facilitated community outreach initiatives to assist vulnerable individuals in accessing vital support services.
- Supported group therapy sessions to help participants enhance their interpersonal skills.
- Maintained case records to guarantee precise documentation of progress and issues.
- Led team meetings in order to foster collaborative working environment amongst colleagues whilst sharing key updates about ongoing cases.
- Provided crisis intervention during high-stress situations, ensuring immediate support was delivered.
- Did foster care programmes and conduct more campaigns quarterly
- Established trustful relationships with clients to facilitate open communication.
- Conducted thorough assessments of client socio-economic status which helped tailor more effective aid interventions.
- Improved service user well-being by providing emotional support and practical advice.
Research assistant( Grater Limpopo Transfrontier )
Univerity of Pretoria and university of Gottenburg
Pretoria, South Africa
08.2016 - 12.2019
- Assisted with following study protocol and supporting design of data collection forms.
- Recruited participants and explained study details to obtain consent.
- Scheduled sessions for surveys, interviews, and focus groups as instructed.
- Conducted field observations and recorded answers using paper and digital tools.
- Checked for missing data to ensure accuracy before analysis.
- Stored participant information securely and adhered to ethical guidelines.
- Captured all recorded information systematically.
- Conducted interview for more than 6 questionnaires
Intern Social worker
Department of social Development
Malamulele, South Africa
06.2015 - 07.2016
- Completed initial assessments to assist in social welfare and development initiatives.
- Supported counselling efforts and case management for individuals, families, and communities.
- Coordinated support groups for substance users and victims of gender-based violence.
- Ensured organised file management and data entry tasks to facilitate department operations.
- Addressed complex problems through effective teamwork and clear communication skills.
- Showed initiative and willingness to take on new challenges.
Education
Some College (No Degree) - Monitoring and evaluation
Cornerstone On Demand Foundation
09.2025
Bachelor of Arts - Social Worker
University of Venda
12.2014
Certificate of Higher Education - Project Management essential certificate
Cornerstone On Demand Foundation ( Disaterready)
07.2025
Certificate - Computer Literacy
Avuxen Computer Academy
11.2004
Skills
- Time management
- Leadership
Communication skills
- Empathy
- Counselling
- Report writing
Languages
Tsonga
Native
English
Fluent
Sotho
Advanced
Venda
Advanced
Zulu
Advanced
Education
Certificate,Certificate,Honours,Certificate
References
References available upon request.
Timeline
Team leader supervisor
Nyavani Home Based Care
04.2024 - Current
Social Worker
Noah ark children's home
03.2022 - 03.2024
Social worker
Department of social development
06.2020 - 08.2020
Research assistant( Grater Limpopo Transfrontier )
Univerity of Pretoria and university of Gottenburg
08.2016 - 12.2019
Intern Social worker
Department of social Development
06.2015 - 07.2016
Some College (No Degree) - Monitoring and evaluation
Cornerstone On Demand Foundation
Bachelor of Arts - Social Worker
University of Venda
Certificate of Higher Education - Project Management essential certificate
Cornerstone On Demand Foundation ( Disaterready)
Certificate - Computer Literacy
Avuxen Computer Academy