Tshifhiwa Cypress Nephawe
PRETORIA
Summary
Versatile and results-oriented professional with extensive experience in investment analysis and administrative management. Proficient in employing technical analysis and research to optimize portfolio performance while showcasing strong leadership and interpersonal skills. Proven ability to enhance operational efficiency and promote team collaboration, contributing to team success and improved client satisfaction.
Overview
11
11
years of professional experience
Work History
Self-starting / Self-employed
Independent Investment Analyst/Advisory Consultant
09.2020 - Current
- Analyzed macroeconomic, industry, and company-specific data to develop investment strategies.
- Managed investments in financial securities for both short-term and long-term objectives.
- Reviewed portfolio performance and recommended rebalancing strategies, implementing changes to enhance returns and reduce risk.
- Monitored market trends to identify and capitalize on emerging investment opportunities.
Sorbet Wonderpark
Front Desk Coordinator
02.2021 - 06.2021
- Managed store opening and closing procedures
- Utilized Scheduler and My Appointment software for appointment scheduling, reminders, and amendments
- Acted as a primary point of contact for clients, addressing requests and coordinating communications
- Prepared work and training schedules for staff
- Maintained office supplies through inventory management, order submission, stock reception, and invoice capturing on ESP
- Generated daily reports to verify totals, maintain balanced accounts, and manage cash takings and banking
- Processed sales and provided client advisement on treatments and purchases
- Conducted hygiene checks to ensure compliance
- Resolved conflicts within customer service and HR departments
Mont Gommery Super Holdings
Administrative Office Manager
07.2019 - 01.2021
- Ensured the smooth daily operations of the office and oversaw administrative support through effective procedures
- Coordinated meetings, travel arrangements, and executed company events
- Analyzed data on administrative costs and spending trends to prepare personnel budgets
- Monitored daily productivity and prepared letters, memos, and reports
- Managed correspondence, complaints, and queries, liaising with staff, suppliers, and clients
- Attended meetings with senior management to record minutes
Sorbet Kenilworth
Front Desk Coordinator
10.2016 - 01.2017
- Same as at Sorbet Wonderpark
Ocean Basket Cavendish
Hostess
12.2013 - 03.2016
- Arranged tables and greeted guests while presenting menus.
- Managed phone reservations, orders, waitlists, and inquiries.
- Coordinated service and kitchen teams to ensure guest satisfaction.
- Drove sales by advising customers on special promotions and menu options.
- Oversaw dining activities to guarantee attentive service.
Sass Diva
Customer/Sales Assistant
09.2013 - 01.2014
- Managed store opening, cash handling, and closing procedures.
- Advised customers on sales and processed transactions.
- Received stock and conducted inventory counts.
- Handled customer and head office communications via phone.
Education
BCom - Financial Management
University of South Africa
ODeL11-2026
BSocSci - Politics in Governance With Philosophy
University of Cape Town
Cape Town, South Africa12-2019
Certificate - Skin Care Certification & Retail
Environ SkinCare
Cape Town, South Africa11-2016
National Senior Certificate - Commercial Stream
Thohoyandou Secondary School
Limpopo12-2011
Skills
- Scheduling and time management
- Organization and Event coordination
- Customer service
- Billing and record-keeping
- Research and data analysis
- Prioritization and risk management
- Verbal and written communication
- Teamwork
- Good phone etiquette
- Adaptability and flexibility
- Problem-solving
- Detail orientation
Accomplishments
- Matriculated with 5 Distinctions_2011
- High School Vice President_2011
REFERENCES
- College of Economic & Management Sciences, University of South Africa, Tel: 012 429 3925 / 4462, Email: cemsenquiries@unisa.ac.za
- Ms Khutshang Shandukani, Franchisee, Sorbet Wonderpark, Tel: 012 549 0227, Email: khutshang@sorbet.co.za
- Mr Brian Muthambi, Director, Montgommery Holdings, Cell: 068 149 8392, Email: info@montgommery.co.za
- Ms Melissa Ward, Educator, Environ, Cell: 071 642 9153, Email: melissa.w@environdist.co.za
- UCT Student Records, University of Cape Town, Tel: 021 650 3595, Email: reg-records@uct.ac.za
- Ms Nicci Colussi, Franchisee, Sorbet Kenilworth, Tel: 021 761 4576, Email: nicci@sorbet.co.za
- Mr Gareth Perks, Manager, Ocean Basket Cavendish, Tel: 021 683 2139
- Ms Nichole Whitaker, Manager, Sass Diva Cavendish, Cell: 072 236 4581
- Mr M.P. Nemadodzi, Principal, Thohoyandou Secondary School, Tel: 015 962 1350
Timeline
Sorbet Wonderpark
Front Desk Coordinator
02.2021 - 06.2021
Self-starting / Self-employed
Independent Investment Analyst/Advisory Consultant
09.2020 - Current
Mont Gommery Super Holdings
Administrative Office Manager
07.2019 - 01.2021
Sorbet Kenilworth
Front Desk Coordinator
10.2016 - 01.2017
Ocean Basket Cavendish
Hostess
12.2013 - 03.2016
Sass Diva
Customer/Sales Assistant
09.2013 - 01.2014
BCom - Financial Management
University of South Africa
BSocSci - Politics in Governance With Philosophy
University of Cape Town
Certificate - Skin Care Certification & Retail
Environ SkinCare
National Senior Certificate - Commercial Stream
Thohoyandou Secondary School
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