Tshifhiwa Semadi
Centurion
Summary
Experienced Cashier Supervisor with a proven track record at Makro Woodmead in Johannesburg. Dedicated Cashier Supervisor skilled in cultivating strong customer relationships. Increases repeat business by ensuring exceptional service and addressing customer inquiries effectively. Manages cash handling processes to uphold financial integrity and accuracy.
Overview
9
9
years of professional experience
Work History
Cashier Supervisor
Makro Woodmead
Johannesburg
03.2016 - 12.2024
- Trained and mentored cashier team, enhancing customer service skills and operational efficiency.
- Ensured transaction accuracy while maintaining cash register integrity.
- Cultivated strong customer relationships, leading to increased repeat business.
- Managed till floats to uphold financial integrity.
- Supported loss prevention strategies, contributing to a decrease in shoplifting incidents.
- Responded to customer inquiries with relevant information.
- Closely monitored cashier operations to tend to colleagues requiring assistance.
Education
Diploma in Public Relations -
University of South Africa
Pretoria, GP2026
Grade 12 -
Mpandeli Secondary School
Tshifudi, Limpopo2011
Skills
- Customer service
- Cash handling
- Team leadership
- Sales management
- Cash handling accuracy
- Relationship building
- Loss prevention
- Staff training
- Till operation
- Refund and exchange management
Languages
Tshivenda
Proficient
C2
English
Proficient
C2
Sepedi
Advanced
C1
Isizulu
Elementary
A2
References
- Available upon Request
Timeline
Cashier Supervisor
Makro Woodmead
03.2016 - 12.2024
Diploma in Public Relations -
University of South Africa
Grade 12 -
Mpandeli Secondary School