Tshifhiwa Matumba
Centurion,Gauteng
Summary
Dedicated professional with expertise in sales reports analysis, point of sale operation, and customer database navigation. Proficient in retail software use, contributing to streamlined operations and enhanced customer service. Committed to leveraging analytical skills and technical proficiency to drive business success and support career advancement within the retail industry.
Experienced customer service professional focused on delivering exceptional sales support and enhancing customer satisfaction. Achieve increased sales through strong communication skills and deep understanding of customer needs. Excel in creating positive customer interactions and fostering long-term relationships.
Overview
9
9
years of professional experience
Work history
Customer sales assistant
Mr Phanuel Semadi
Woodmead, Gauteng
03.2016 - 12.2024
- Assisted customers in selecting products based on needs and preferences.
- Provided support at checkout by processing transactions efficiently.
- Maintained cleanliness and organisation of sales floor to enhance customer experience.
- Engaged with customers to address inquiries and resolve concerns promptly.
- Collaborated with team members to restock merchandise and ensure availability.
- Participated in training sessions to learn about new products and sales techniques.
Education
Grade 12 -
Mpandeli Secondary School
Thohoyandou, LimpopoSkills
- Sales reports analysis
- Point of sale operation
- Customer database navigation
- Retail software use
Languages
Tshivenda
Fluent
English
Fluent
Sepedi
Advanced (C1)
Isizulu
Upper intermediate
Timeline
Customer sales assistant
Mr Phanuel Semadi
03.2016 - 12.2024
Grade 12 -
Mpandeli Secondary School