Tshifhiwa Mathivha
Data Analytics Senior Manager
Johannesburg
Summary
Experienced Data Analyst with a collective 16 years+ of experience in Financial Services, Mining, Manufacturing and Public Sector. Excellent reputation for resolving problems and improving customer satisfaction.
Passionate about helping clients maximize their use of digital technologies to manage their tax risks, comply efficiently with their regulatory requirements, and identify opportunities to improve their overall tax position.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Senior Manager
Ernst & Young
Johannesburg
10.2017 - Current
- Delivered design and implementation of VAT analytics Power Bi dashboard for clients
- Managed large-scale projects and initiatives including, introducing new systems, tools, and processes to support attainment of challenging objectives
- Managed the efficient and successful delivery of indirect tax services to the clients
- Developed and incorporate technology solutions that enhance value-add, improve efficiencies and enable our clients with disruptive and market leading tools supporting Tax
- Managed the solution design and development of Tax tools and technology solutions working with Data Analytics, Process Excellence, IT Services and Tax SMEs
- Project delivery on a variety of engagements, incorporating technology to address complex tax problems
- Developed models based upon local reporting and tax requirements
- Developed solutions and services to help clients automate their tax data and logic computations
- Managed projects in a demanding, time-sensitive environment and delivered high-quality solutions through the use of cross-functional teams and remote resources
- Led team of 3 focused on Tax digital solutions
- Led and managed development of digital indirect tax proposals and RFPs
- Onboarded new employees, including training and mentoring
- Build and managed high performing teams.
Manager
Ernst & Young
Johannesburg
04.2016 - 09.2017
- Provide technical advice on how clients can manage their indirect tax risks and compliance obligations
- This included, identifying risk areas and the delivery of a range of VAT data analytics and tax technology solutions.
Manager
Deloitte
Johannesburg
12.2014 - 04.2016
- Identify, research and target new clients and opportunities
- Prepare proposals/tenders based on clients' mandate to partner stage
- Liaise and interact with clients on a professional level
- Planning, scoping and delivering on assignments within deadlines and agreed budgets
- Operate and viewed as a subject matter expert by clients' senior management and internal staff
- Provide support and development in the Tax Management Consulting Analytics Team
- Risk management, including compliance with risk and independence
- Supervise sub-ordinates and review their work to ensure quality.
Manager
Deloitte
03.2014 - 11.2014
- Cross-trained existing employees to maximize team agility and performance on data analytics.
Quantitative Analyst
First National Bank
Johannesburg
03.2012 - 02.2014
- Member of the FNB retail banking Regulatory Risk Steerco, responsible for advising the retail bank CEO and other product houses CEOs within retail banking (Credit Card, Home loans, Wesbank, Personal loans, Transactional banking etc.) on controls to be implemented to ensure the bank is compliant with regulations such to FICA, FAIS, InDuplum and POPI
- Designed, implemented, and maintained customer segmentation data models
- Use strategic analysis and tactical decision-making techniques to provide cutting-edge technology solutions
- Work directly with project stakeholders and subject matter experts to elicit and document business requirements for project prioritization and system development
- Responsible for performing model building and interpret models in order to minimise risk and/or maximise revenue
- Process flow mappings and implementation
- Data manipulation for analysis and reporting
- Provided advice with reference to risk related issues, both internal policies and legislation
- Accountable for monitoring, analysing, interpreting and ensuring compliance with various Bank policies
Business Intelligence Analyst
First National Bank
Johannesburg
02.2010 - 01.2012
- Identified erroneous or questionable data using data analytics and escalate to relevant data owners
- Analysed data and interprets trends and results and developed conclusions
- Data extraction from various bank sources systems and convert it into meaningful information that can enhance the effectiveness of business decisions
- Developed reports of a strategic, tactical or operational nature as required
- Analysed derived information to create value added knowledge of the bank’s products, channels, service levels, trends, or customers
- Ongoing production of MIS outputs and reports to ensure consistent information supply in the required format/frequency
- Liaised with internal clients, ensuring their information requirements are satisfied
- Designed and developed business intelligence solutions in line with business requirements
- Serviced ad-hoc requests for information from clients within the required timeframe and specification
- Implemented and managed operational reporting needs in addition to reporting deliverables, sales and marketing summaries and operations reports required to support premier banking service line
- Performed complex data analysis in support of ad-hoc and ongoing requests for premier banking
- Delivery of accurate management information reports timeously
- Query data from various systems within FNB using SAS to deliver on management reports relating to premier banking
- Design, implement and execute various projects i.e
- Premier banking score cards, bankers’ incentives payments, primer reporting, strategic analysis reports.
Senior Consultant
Deloitte
Johannesburg
01.2008 - 01.2010
- Prepared proposals/rfps based on clients' mandate to partner stage
- Liaised and interacted with clients on a professional level
- Planning, scoping and delivering on assignments within deadlines and agreed budgets
- Operated and viewed as a subject matter expert by clients' senior management and internal staff
- Provided support and development in the Forensic & Dispute Services Analytics - Forensic Technology Service Line or Team
- Risk management, including compliance with risk and independence
- Supervised sub-ordinates and review their work to ensure quality.
Associate
Ernst & Young LLP
London
01.2007 - 12.2007
- Delivered on data analytics assignments using SAS and SQL to perform computerized analytical analysis such as data integrity tests, audit support CAAT's, Data Quality management
- Ensured managers are presented with high quality, and effectively risk managed client deliverables for review
- Participated in the preparation of proposals to clients
- Acted as the primary onsite client liaison and managing client expectations
- Leveraged knowledge resources effectively to enhance service delivery and contributed to the internal knowledge base
- Demonstrated an awareness of commercial risk
- Monitored and developed junior team members and acted as a positive role model
- Networked with peers in other departments and built strong internal relationships.
Associate
Ernst & Young
Johannesburg
02.2005 - 12.2006
- Use SAS 9.1, ACL 8 and Teradata SQL to perform computerized analytical analysis such as data integrity tests, audit support CAAT's, Data Quality management
- Assisted in integrating new staff members on assignments/engagements and into the firm
- Contribute to winning new work, primarily based on quality of work delivered
- Seconded to a Leading United Kingdom bank, in Coventry, for a period of 3 months to work on the methodology and calculation work stream of Project Nicholas (involved insurance premiums remediation to customers)
- Data analytics on various audit support engagements
- General IT controls review
- Review of the SQL amortization and accounting logic for fixed assets depreciation to ensure that it conforms to the new business rules for a leading South African bank.
Information Administrator
South African Qualifications Authority, SAQA
Pretoria
11.2004 - 12.2004
- Work closely with the NLRD Director, QAD Director, Standards Setting & Development Director and other information administrators on a daily basis
- Use the NLRD system to execute the following task:
- Updating and Modifying Qualifications (Qual) and Unit Standards (US) that are already captured in the NLRD database and checking them against existing ones, to ensure that they adhere to the set standards
- Print out a report of all new Qualifications and unit standards captured in a batch to be published in the government gazette and website, for public comment using Microsoft Access
- Effectively assist the general public search for the registered (Qual) and (US) that they can use on the SAQA’s website.
Bank Teller
First National Bank
Thohoyandou
08.2004 - 10.2004
- Casual Bank Teller involved in handling of business/bulk daily cash deposits from local retailers such as shoprite and spar around the Thohoyandou area.
Education
Bachelor of Technology - Information Technology (Information & Technology Management
University of Johannesburg
Johannesburg 07.2013 - 06.2016
National Diploma - Information Technology
Technikon Witwatersrand
Johannesburg 01.2001 - 12.2003
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Tshikevha Christian School
Skills
Extreme knowledge of programming languages such as SAS Enterprise Guide, Base SAS, SQL, VB 60, VBScript, ASPNET, C, C, Delphi
Basic knowledge of programming languages such as: ACL, Teradata SQL, COBOLProficient knowledge of MS Office packages, Microsoft SQL Server, Qlikview, Tableau and Power BiExcellent interpersonal skillsGood written communication skillsVAT Act legislation (South Africa, Kenya, Zimbabwe, Tanzania, Uganda, Namibia & Ghana)Stress toleranceExcellent organizing abilityStrong command in programmingSelf-motivated to work independently and pro-activelyOn time delivery, meticulous and adherence to deadlinesAbility to liaise effectively at all levels; Team playerCritical thinkingAttention to detailsData collection, review and complex interpretationData analyticsGo-to MarketProject ManagementDocumentation and reporting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business has only two functions – marketing and innovation.
Peter Drucker
Timeline
Senior Manager
Ernst & Young
10.2017 - Current
Manager
Ernst & Young
04.2016 - 09.2017
Manager
Deloitte
12.2014 - 04.2016
Manager
Deloitte
03.2014 - 11.2014
Bachelor of Technology - Information Technology (Information & Technology Management
University of Johannesburg
07.2013 - 06.2016
Quantitative Analyst
First National Bank
03.2012 - 02.2014
Business Intelligence Analyst
First National Bank
02.2010 - 01.2012
Senior Consultant
Deloitte
01.2008 - 01.2010
Associate
Ernst & Young LLP
01.2007 - 12.2007
Associate
Ernst & Young
02.2005 - 12.2006
Information Administrator
South African Qualifications Authority, SAQA
11.2004 - 12.2004
Bank Teller
First National Bank
08.2004 - 10.2004
National Diploma - Information Technology
Technikon Witwatersrand
01.2001 - 12.2003
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Tshikevha Christian School