Summary
Overview
Work History
Education
Skills
Software
Work Availability
Work Preference
Timeline
GeneralManager
Tshiamo Boitshepo Tricia Smith

Tshiamo Boitshepo Tricia Smith

Teacher, Filmmaker, Cashier And Crew
EKURHULENI,Gauteng

Summary

Proactive and customer-focused, adept at POS systems and maintaining food safety standards, honed across roles at Palesa Faleni and Village Deli. Excelled in creating positive dining experiences through effective communication and quick problem resolution. Demonstrated ability to increase brand awareness, showcasing strong promotional skills and a knack for developing meaningful customer relationships.

Overview

2025
2025
years of professional experience
5
5
Languages

Work History

Fast Food Cashier

McDonald's Restaurant
6 2024 - Current
  • Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Resolved customer complaints independently or with aid of supervisor.
  • Properly maintained and operated cash register and POS system to swiftly process payments.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Operated and sanitized kitchen and food preparation equipment.
  • Completed order entries and verified correctness with customers to reduce post-order errors.

Cashier

Village Deli
04.2023 - 05.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Promoter Assistant

Favelo Worldwide
02.2021 - 04.2022
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Identified interested and qualified customers to provide potential customers with additional information regarding product.
  • Identified potential marketing opportunities to increase brand awareness.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.

Education

Teaching English As A Foreign Language- GA Level 5 - Teaching English As A Second Language

TEFL I To I
Cape Town
05.2022

Film And Television Production- Level 4 - Film And Video Production

African Academy of Cinematic Art
Johannesburg, Randburg
01.2020

High School Diploma -

Athlone Girls High School
Johannesburg, South Africa
04.2001 -

Skills

POS systems

Software

Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balancePersonal development programsPaid sick leavePaid time offHealthcare benefitsTeam Building / Company RetreatsWork from home optionFlexible work hoursCompany Culture4-day work week

Timeline

Cashier

Village Deli
04.2023 - 05.2024

Promoter Assistant

Favelo Worldwide
02.2021 - 04.2022

High School Diploma -

Athlone Girls High School
04.2001 -

Fast Food Cashier

McDonald's Restaurant
6 2024 - Current

Teaching English As A Foreign Language- GA Level 5 - Teaching English As A Second Language

TEFL I To I

Film And Television Production- Level 4 - Film And Video Production

African Academy of Cinematic Art
Tshiamo Boitshepo Tricia SmithTeacher, Filmmaker, Cashier And Crew