Tshepo Itumeleng Kekana
Identity Number: 9509225308080
22 Goven Mbeki, Lotus Garden,Pretoria
Summary
Dynamic Car Sales Executive with a proven track record at Renault, showcasing exceptional negotiation and customer relationship management skills. Excelled in digital marketing and persuasive selling, consistently exceeding sales targets. Known for innovative lead generation strategies and a deep understanding of finance and insurance, enhancing customer satisfaction and loyalty.
Overview
16
16
years of professional experience
Work History
Car Sales Executive
Renault
02.2024 - Current
- Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
- Utilized CMS software to maintain accurate records of client interactions, preferences, and follow-up activities.
- Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
- Enhanced showroom presentation by creating visually appealing displays showcasing key vehicles and their features.
- Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.
Car Sales Executive
MIT MAK
01.2022 - 11.2022
- Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
- Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.
- Conducted extensive competitor analyses to identify areas for improvement within dealership operations and offerings.
- Exceeded monthly sales targets consistently by employing effective closing techniques and persuasive communication skills.
- Improved overall customer buying experience to safeguard dealership revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- REFERENCE: EDWARD MANGANE - 083 448 8606
Car Sales Executive
Lahan Auto
10.2021 - 01.2022
- Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
- Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
- Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.
- Facilitated the delivery of clients vehicles
- REFERENCE: NATASHA LEROUX - 082 822 2784
Car Sales Executive
Auto Elegance
09.2019 - 11.2020
- Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
- Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
- Enhanced showroom presentation by creating visually appealing displays showcasing key vehicles and their features.
- Exceeded monthly sales targets consistently by employing effective closing techniques and persuasive communication skills.
- Developed customized sales strategies for individual clients, resulting in higher customer satisfaction and loyalty.
- REFERENCE: NATASHA LEROUX - 082 822 2784
Promoter
Urban Striker Promotions & Events
10.2015 - 11.2017
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples and informational brochures to encourage customers to buy products.
- Identified potential marketing opportunities to increase brand awareness.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- REFERENCE: Ms MMABATHO HUMA - 084 447 9657
Sales Associate
Mr Price Home
07.2014 - 10.2015
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Store Manager
Nosi's Bags
07.2008 - 12.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
Education
Hospitality Management (first Year)
Damelin Centurion Campus
01-2017
Marketing (Third Year)
Tshwane University of Technology
01-2016
Matric -
Prestige College
04.2001 -
Skills
Strong negotiation skills
Product Knowledge Expertise
Digital marketing proficiency
CMS Software Usage
Networking capabilities
Lead generation strategies
Persuasive Selling Techniques
Deal closing abilities
Sales target achievement
Finance and insurance understanding
Customer Relationship Management
Team Development
Additional Information
Drivers Licence Code 08
Timeline
Car Sales Executive
Renault
02.2024 - Current
Car Sales Executive
MIT MAK
01.2022 - 11.2022
Car Sales Executive
Lahan Auto
10.2021 - 01.2022
Car Sales Executive
Auto Elegance
09.2019 - 11.2020
Promoter
Urban Striker Promotions & Events
10.2015 - 11.2017
Sales Associate
Mr Price Home
07.2014 - 10.2015
Store Manager
Nosi's Bags
07.2008 - 12.2010
Matric -
Prestige College
04.2001 -
Hospitality Management (first Year)
Damelin Centurion Campus
Marketing (Third Year)
Tshwane University of Technology
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