Tshepo Musi
Meredale
Summary
Officer in Discretionary Grant Learning Programmes with over 3 year in the SETA environment 6 years in Banking holding positions of debtor finance auditor and business process analyst and I am skilled in project management, internal audit, finance and business process management. I utilise communication skills to build meaningful relationships that exceed stakeholder demand and delivering quality service. Detail orientated individual, analytical and problem solving mindset to ensure efficiency and improvement.
Overview
11
11
years of professional experience
Work History
Officer: Discretionary Grant Learning Programme
SERVICE SETA
08.2024 - Current
- Implementing a discretionary grant learning program (including program planning, budgeting capacity, and learner enrollment).
- Attend and participate in project kickoff meetings.
- Conduct verification on the learner's document for compliance.
- Communicate remediations, follow up on remediation, and make recommendations to senior officers.
- Quality-assuring compliance data to predetermine criteria and standards of discretionary grants.
- Respond to stakeholder queries.
- Implement document data management practices.
- Respond timely to audit findings, with a complete audit trail.
Project Coordinator
THATO-ENHLE TRAINING PROJECTS
06.2021 - 05.2024
- Assist in the development of project plans, schedules.
- Worked closely with stakeholders to gather project scope, objectives, and deliverables.
- Identify and allocate the resources needed for project completion.
- Ensure that all stakeholders are informed of project progress, changes, and any issues that may arise.
- Monitor risk, and collaborate in developing control measures.
- Perform root cause analysis in resolving project challenges.
- Coordinated project team members to ensure on-time delivery of project deliverables.
- Developed project timelines and budgets to track progress and ensure the project is within financial targets.
- Perform other duties as assigned by the Project Manager to support project success, including resolving project queries.
- Facilitated communication and collaboration between cross-functional teams to drive project success.
- Maintain accurate records.
- Resolve issues through procedure manuals.
- Conduct data alignment, and provide data quality.
- Prepare and present project reports.
- Assist in DG evaluation and due diligence audits.
Independent Contractor: SDP Accreditation
01.2023 - 06.2023
- Effective and efficient evaluation of applicants regarding the accreditation and registration process, as per QCTO policies and guidelines.
- Kept detailed and accurate records of all accreditation applications, evaluations, and communications with SDPs, ensuring that all documentation is up-to-date and accessible.
- Understand the usefulness of planned and reported performance information in accordance with the identified performance management and reporting framework.
- Prepare and submit monthly reports on quality assurance activities to inform decision-making and maintain transparency with all relevant stakeholders.
- Maintained effective and professional communication with all internal and external stakeholders, ensuring that they are informed and engaged throughout the accreditation process.
Debtor Finance Auditor
NEDBANK
Roodepoort
06.2018 - 10.2021
- Undertake research on prospective clients, sectors, and applicable deal aspects at credit origination.
- Conduct an assurance review audit report that includes a detailed analysis of the prospective client's business and environment, key risks and mitigants, assurance scope and objectives, and recommendations using internal audit procedures.
- Present the report to the regional audit manager, the credit manager, and the sales manager.
- Collect and analyze data on debtor accounts, creditor accounts, payment histories, and financial transactions.
- Recalculate VAT, PAYE, and Provisional Tax, and ensure submission within the prescribed period.
- Conducting detailed audits of debtor accounts to verify accuracy and authenticity.
- Evaluate the processes for granting credit and managing receivables.
- Assess compliance with financial regulations, internal policies, and industry standards.
- Verify the validity of invoices and supporting documentation.
- Identify financial and operational risks associated with debtor financing.
- Evaluate the effectiveness of risk mitigation strategies and controls.
- Provide recommendations for improving risk management practices.
- Interpret data to assess the financial health and risk profile of debtor accounts.
- Prepare comprehensive audit reports detailing findings, risks, and recommendations.
- Collaborated with teams to ensure adherence to audit methodologies.
- Communicate audit processes, findings, and recommendations clearly to diverse audiences.
- Proactively develop and maintain relationships with key external stakeholders (customers) to ensure that appropriate access and cooperation are received when required for the purpose of assurance reviews.
Business Process Analyst
NEDBANK
Sandton
02.2015 - 06.2018
- Conduct thorough analyses of existing business processes within the financial organization.
- Identify inefficiencies, bottlenecks, and areas for improvement.
- Gather and document business requirements through interviews, workshops, and observation.
- Design and develop new business processes, or re-engineer existing ones, to improve inefficiencies and effectiveness that align with departmental objectives.
- Utilize process modelling tools to create visual representations of workflows.
- Collaborate with IT and other departments to implement process changes and technology solutions.
- Integrate and coordinate systems to simplify workflows.
- Coordinate the testing and deployment of new processes or systems.
- Develop and implement training and support for staff on business processes, systems, and workflows.
- Ensure compliance with regulations.
- Facilitate workshops and meetings to gather input and feedback on process improvements, using different tools and flow charts.
- Communicate process changes and their impact effectively to all relevant parties.
- Promote a culture of continuous improvement and automation within the organization.
- Stay updated on industry trends, best practices, and emerging technologies in process management.
- Propose and implement initiatives to drive ongoing process optimization and innovation.
- Managing projects of process improvements and system implementation.
- Maintaining a business process register and overseeing the quality management system and assurance, including ISO standards.
Accounting Tutor
UNIVERSITY OF JOHANNESBURG
02.2014 - 10.2014
Education
Certificate - Financial Markets and Instruments
NOVIA ONE
03.2019
Associate Certificate - Business Analysis
STRATEGY EXECUTION
01.2018
Advance Certificate - Banking
MILPARK BUSINESS SCHOOL
05.2016
Bcom Honours - Accounting specializing in Internal Audit
UNIVERSITY OF JOHANNESBURG
04.2015
Bachelor of Commerce - Accounting
UNIVERSITY OF JOHANNESBURG
04.2014
National Diploma - Accounting
UNIVERSITY OF JOHANNESBURG
04.2012
Skills
- Analytical skills
- Problem-solving skills
- Communication skills
- Document management
- Project management
- Stakeholder management
- Presentation skills
- Root cause analysis
- Report writing
- BPMN
- Regulatory compliance
- Process Automation
- Financial management
- Internal controls
- Risk management
Accomplishments
- Automation of Manual Processes, Led the automation of the customer enablement process, reducing manual data entry by 60%, Increased accuracy and efficiency allowing staff to focus on higher-value tasks
- Improved Recovery Rates, Enhanced recovery rates through detailed analysis and proactive management of overdue accounts, Improved cash flow and liquidity for the organization
- Fraud Detection and Prevention, Identified and prevented a fraud attempt involving fictitious invoices worth R5 000 000 through diligent auditing and verification processes, Safeguarded the bank from funding fictitious invoices that would result in a loss
- On-time Project Delivery, Successfully coordinated the delivery of multiple projects on or ahead of schedule over the past year, Increased client satisfaction and enabled the company to take on more projects within the same timeframe
References
- Nkululeko Msiza, Project Manager, 083 751 8651
- Sihle Madlanga, Project Manager, 071 567 0321
- Percival Xakaza, Business Process Manager, 074 359 8424
Languages
Intermediate, Advanced, Advanced
Personal Information
- Date of Birth: 12/16/90
- Nationality: South African
Certifications Courses
IQ BUSINESS: Certified Process Professional
Languages
SeSotho
First Language
English
Proficient
C2
IsiZulu
Advanced
C1
Timeline
Officer: Discretionary Grant Learning Programme
SERVICE SETA
08.2024 - Current
Independent Contractor: SDP Accreditation
01.2023 - 06.2023
Project Coordinator
THATO-ENHLE TRAINING PROJECTS
06.2021 - 05.2024
Debtor Finance Auditor
NEDBANK
06.2018 - 10.2021
Business Process Analyst
NEDBANK
02.2015 - 06.2018
Accounting Tutor
UNIVERSITY OF JOHANNESBURG
02.2014 - 10.2014
Certificate - Financial Markets and Instruments
NOVIA ONE
Associate Certificate - Business Analysis
STRATEGY EXECUTION
Advance Certificate - Banking
MILPARK BUSINESS SCHOOL
Bcom Honours - Accounting specializing in Internal Audit
UNIVERSITY OF JOHANNESBURG
Bachelor of Commerce - Accounting
UNIVERSITY OF JOHANNESBURG
National Diploma - Accounting
UNIVERSITY OF JOHANNESBURG
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