Tshepo Matloga
IT Technician
Johannesburg
Summary
Dynamic individual with hands-on experience in IT Support and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
IT Technician
Digital Maintanence Trading
04.2018 - Current
- Setup and Maintain IT Infrastructure - PCs, Printers, Software, and VC equipment for various clients
- Install and Maintain Operating Systems (Microsoft Windows)
- Active Directory\Azure - Users Accounts and managing permissions
- 365 Mail(exchange) and Data (Sharepoint) migrations
- Assist user access Network resources on both Local servers and Cloud based storage(Sharepoint).
- Setup and Troubleshoot VPN for remote users
- Install\Troubleshoot Hardware, Software and network equipment. i.e PC, notebooks, Routers, switches Printers, etc
- Work with 3rd Party Vendors to Prepare and Install\Upgrade Software.
- Clients Site visits and proactive maintance
IT Technician
Servunet IT Solutions
06.2007 - 08.2018
- Desktop support
- Network Troubleshooting and maintenance
- On-premises Exchange support
- OS installations and maintenance (WIN 7, 8 and 10)
- MS Office support
IT Technician
Bytes Managed Solutions
09.2004 - 05.2007
- Retail division Technician
- Projects roll out.
- Preventative maintenance team
- Server NT to 2000 upgrades
Skills
Desktop technical support
Timeline
IT Technician
Digital Maintanence Trading
04.2018 - Current
IT Technician
Servunet IT Solutions
06.2007 - 08.2018
IT Technician
Bytes Managed Solutions
09.2004 - 05.2007