Tshepo Matloga
IT Technician
Johannesburg
Summary
Dynamic individual with hands-on experience in IT Support and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
IT Technician
Digital Maintanence Trading
04.2018 - Current
- Setup and Maintain IT Infrastructure - PCs, Printers, Software, and VC equipment for various clients
- Install and Maintain Operating Systems (Microsoft Windows)
- Active Directory\Azure - Users Accounts and managing permissions
- 365 Mail(exchange) and Data (Sharepoint) migrations
- Assist user access Network resources on both Local servers and Cloud based storage(Sharepoint).
- Setup and Troubleshoot VPN for remote users
- Install\Troubleshoot Hardware, Software and network equipment. i.e PC, notebooks, Routers, switches Printers, etc
- Work with 3rd Party Vendors to Prepare and Install\Upgrade Software.
- Clients Site visits and proactive maintance
IT Technician
Servunet IT Solutions
06.2007 - 08.2018
- Desktop support
- Network Troubleshooting and maintenance
- On-premises Exchange support
- OS installations and maintenance (WIN 7, 8 and 10)
- MS Office support
IT Technician
Bytes Managed Solutions
09.2004 - 05.2007
- Retail division Technician
- Projects roll out.
- Preventative maintenance team
- Server NT to 2000 upgrades
Skills
Desktop technical support
Hardware installation
Application installations
Technical support
Network troubleshooting
Software configuration
Help desk management
Software updating
Microsoft windows and office
Device installation
LAN/WAN
Hardware upgrades
TCP/IP
User support
Remote technical support
Help desk support
Timeline
IT Technician
Digital Maintanence Trading
04.2018 - Current
IT Technician
Servunet IT Solutions
06.2007 - 08.2018
IT Technician
Bytes Managed Solutions
09.2004 - 05.2007