Summary
Overview
Work History
Skills
Timeline
CustomerServiceRepresentative
Tshepo Matloga

Tshepo Matloga

IT Technician
Johannesburg

Summary


Dynamic individual with hands-on experience in IT Support and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

21
21
years of professional experience

Work History

IT Technician

Digital Maintanence Trading
04.2018 - Current
  • Setup and Maintain IT Infrastructure - PCs, Printers, Software, and VC equipment for various clients
  • Install and Maintain Operating Systems (Microsoft Windows)
  • Active Directory\Azure - Users Accounts and managing permissions
  • 365 Mail(exchange) and Data (Sharepoint) migrations
  • Assist user access Network resources on both Local servers and Cloud based storage(Sharepoint).
  • Setup and Troubleshoot VPN for remote users
  • Install\Troubleshoot Hardware, Software and network equipment. i.e PC, notebooks, Routers, switches Printers, etc
  • Work with 3rd Party Vendors to Prepare and Install\Upgrade Software.
  • Clients Site visits and proactive maintance

IT Technician

Servunet IT Solutions
06.2007 - 08.2018
  • Desktop support
  • Network Troubleshooting and maintenance
  • On-premises Exchange support
  • OS installations and maintenance (WIN 7, 8 and 10)
  • MS Office support


IT Technician

Bytes Managed Solutions
09.2004 - 05.2007
  • Retail division Technician
  • Projects roll out.
  • Preventative maintenance team
  • Server NT to 2000 upgrades

Skills

Desktop technical support

Timeline

IT Technician

Digital Maintanence Trading
04.2018 - Current

IT Technician

Servunet IT Solutions
06.2007 - 08.2018

IT Technician

Bytes Managed Solutions
09.2004 - 05.2007
Tshepo MatlogaIT Technician