TSHEPO LEBEPE
ADMIN ASSISTANT
Pretoria
Summary
Resourceful administrative assistant with a strong background in maintaining effective communication and resolving inquiries. Known for exceptional recordkeeping and customer service skills, supporting workflow continuity and enhancing organizational efficiency.
Overview
1
1
Language
4
4
years of professional experience
1
1
Certificate
Work History
Administrative Assistant Medical Management
Road Accident Fund
06.2025 - Current
- Managed correspondence, maintaining clear communication between departments and external stakeholders.
- Assisted in preparing reports and presentations, enhancing data accuracy and clarity for decision-making processes.
- Acted as point of contact for internal inquiries, resolving issues promptly to support organizational workflow continuity.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Drafting undertaking certificates
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Learner Claims
Road Accident Fund
Pretoria
03.2022 - 05.2025
- Administer and maintain effective and efficient movement of records
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
High School Diploma -
MAKGOKA HIGH SCHOOL
LIMPOPO 04.2001 -
Skills
Office administration
Database management
Microsoft Excel
Data organization
Microsoft Word
Time management
Customer service
Client relations
Problem solving
Certification
Matric
Accomplishments
- Handled over [30] customer inquiries on a daily basis.
- Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
- Assisted management with the training of [3] new staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Advanced (C1)
Interests
Administration assistant
Timeline
Administrative Assistant Medical Management
Road Accident Fund
06.2025 - Current
Learner Claims
Road Accident Fund
03.2022 - 05.2025
Matric
12-2020
High School Diploma -
MAKGOKA HIGH SCHOOL
04.2001 -