Tshepiso Veronica Motsinoni

• Providing meeting support service to the department, drafting and circulating agenda and minutes of the meeting, consolidating and circulating meeting packs, taking minutes and circulating the minutes for input and approval,
• Managing document flow, providing logistical support and financial support services to the department,
• Procuring goods and services, managing petty cash, travel arrangements,
• Ordering stationery,
• Submitting monthly budget inputs and expenditure statements, consolidating weekly, monthly, and quarterly reports,
• Collecting and coordinating submission of leave forms to HR, filing in line with the Department's approved file plan,
• Communicating with staff, service providers, and all relevant stakeholders, draft general correspondence
• Report on the participation of SMMEs and Co-operatives in the manufacturing of feminine hygiene products
• Sites visits and consolidate the database
• Exploring the feasibility of setting up a feminine hygiene products' cluster
• Stakeholder engagements on establishing a feminine hygiene

products' cluster

• Solicit buy in and report on commitments secured
• Collected, validated, and distributed information to employees
• Computerized office activities, maintained customer communications, and tracked records through delivery

• Schedule meetings and manage calendars,
• Answer phone calls and emails and take messages,
• Take accurate and comprehensive notes at meetings,
• Help with daily time management,
• Run errands as requested, plan travel, including flights, accommodation and ground transportation,
• Coordinate events and speaking engagements, draft correspondence such as emails, letter, submission and memos, reports
• Organize workshops, events, meetings
• Updated spreadsheets and created presentations to support executives and boost team productivity
• Used discretion when handling confidential information
• Responded to emails and other correspondence to facilitate communication and enhance business processes
• Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
• Maintained appropriate filing of personal and professional documentation
• Oversaw personal and professional calendars and coordinated appointments for future events
• Kept detailed track of household and maintenance inventory and schedules
• Displayed absolute discretion at handling confidential information

• Ordering stationary, typing of minutes and confidential documents, checking accuracy of submission and supporting documents,
• Making logistical arrangement for meetings and workshops, collating and copying of meeting packs and documentation,
• Managing the Senior Manager's diary, appointment scheduling,
• Maintaining paper and electronic
• Filing and information management system,
• Welcoming and receiving visitors,
• Preparing traveling submission for approval, liaising with the travel agency and manage travel arrangements,
• Performing supply chain management and supporting functions, processing claims and invoices
• Collected, validated, and distributed information to employees
• Completed forms and reports to facilitate admission, transfer or discharge
• Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow

• Answering calls from Transport Officer/Dealer,
• typing vehicle registration number, booking in the vehicle for mechanical, fitment & accident damage,
• Locating the vehicle to the dealer/merchant,
• Creating a claim number for the booking of the vehicle, invoicing the authorized claim,
• Scanning invoices, emailing or
• Faxing accident claim form to Transport officers,
• Updating claims, cancelling claims
• Built talented teams of claims administrators dedicated to timely and compliant resolutions
• Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
• Built highly-efficient administrative team through ongoing coaching and professional development opportunities
• Negotiated disputed bills or invoices totaling up to achieving successful resolution

• Assisting internal sales with providing documentation and information,
• Assisting students with admission and documentation, capturing student information and prospective student information on CRM and SAM system,
• Reviewing student and sales documentation and ensuring all required information is available,
• Assisting with queries telephonically and via email, faxing, scanning, photocopying documents,
• Filing student application, answering telephone
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
• Executed record filing system to improve document organization and management
• Sorted and distributed office mail and recorded incoming shipments for corporate records
• Managed department budgets and generated financial reports for management review
• Managed filing system, entered data and completed other clerical tasks
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
• Continually sought methods for improving daily operations, communications with clients, record keeping, and data entry for increased efficiency