Tshepiso Mmuse
Alexandra
Summary
Personable and organized professional with a natural aptitude for streamlining administrative processes and enhancing workplace efficiency. Demonstrates a strong understanding of office management principles and excels in using office software to maintain records and schedule appointments. Committed to contributing to the smooth operation of the workplace and fostering a productive environment. Adept at building positive relationships with colleagues and clients, ensuring seamless communication and collaboration.
Overview
2
2
years of professional experience
Work History
Administrator , Sales and Marketing
Dsolar
08.2024 - Current
- Part-time Internship | 3 - 6 Months
- Maintained personnel records and updated internal databases to support document management.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Assisted in creating written, video, and image content for marketing channels.
- Enhanced social media engagement through regular posting and audience interaction.
- Assisted in budget tracking for marketing projects, ensuring expenditures remained within allocated funds.
- Facilitated the sale of a medium-sized storage unit (approx. 12m²) containing solar equipment that had been stored for over three years, successfully auctioning the contents. Additionally, led a donation initiative providing solar lights to a public school and sanitary pads for female students
Life Coach
Ikusasa Lethu
01.2023 - 06.2023
- Part-time Volunteer Work | 3 - 6 Months
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
Education
NATED Programme - Business Management
South West Gauteng College
Randburg, South Africa09-2028
Matric - National Senior Certificate Pass
Realogile high school
12.2022
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Experienced with MS Office applications
- Office management
- Office administration
- Effective team engagement
- Problem-solving
- Document control
- Budget management
- Timesheet processing
Languages
Tswana
Sesotho
Strengths Interests
- Diligent
- Logical
- Motivated
- Music
- Making Things
- Movies
Personal Information
- License: Permanent Resident
- Date of Birth: 06/25/04
- Gender: Female
- Nationality: South African
Timeline
Administrator , Sales and Marketing
Dsolar
08.2024 - Current
Life Coach
Ikusasa Lethu
01.2023 - 06.2023
NATED Programme - Business Management
South West Gauteng College
Matric - National Senior Certificate Pass
Realogile high school
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