TSHEPISO NGAKA
Forever New Supervisor
Cosmo City , Roodeport
Summary
Accomplished Supervisor at Forever New, adept in computer literacy and exceptional team collaboration. Resourceful and well organized with tremendous potential. Self disciplined and proven track record in boosting customer satisfaction and effectively managing projects, demonstrating strong organizational and communication skills.
Overview
9
9
years of professional experience
Work History
Supervisor
Forever New
10.2019 - Current
- Daily Banking
- Managed project plans, timelines and budgets.
- Conducted regular stock movement to minimize stockloss.
- Improved customer satisfaction with timely response to inquiries.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Helped meet changing demands by customers to maximise profits.
- Developed staff skills through targeted training programs, resulting in improved performance and growth opportunities.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help staff achieve success.
Consultant
MKT Marketing SA
01.2016 - 12.2018
- Processing client payments and liaising with manager.
- Evaluating problems and complains of clients.
- Engage in active listening with clients by clarifying customer details.
- Recording personal client information on database.
Education
FINANCIAL ACCOUNTING N6
Westcol Tvet College
Krugersdorp, South Africa 04.2001 -
High School Diploma -
ENNERDALE SECONDARY SCHOOL
04.2001 -
Skills
- Computer literate
- Analytical thinking
- Great team player and Collaborator
- Great problem solver
- Strong planner and organizer
- Excellent communicator
- Good time management
- Adaptable and flexible
- Ability to accept criticism and work well under pressure
REFERENCES
Forever New
Rose Tshiamo Selebi
Position : Manager
Contact Number : 071 897 1876
MKT Marketing SA
Sphiwe Moseneke
Position : Manager
Contact Number : 074 129 7304
Timeline
Supervisor
Forever New
10.2019 - Current
Consultant
MKT Marketing SA
01.2016 - 12.2018
FINANCIAL ACCOUNTING N6
Westcol Tvet College
04.2001 -
High School Diploma -
ENNERDALE SECONDARY SCHOOL
04.2001 -
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