Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
SalesAssociate
TSHEPANG SEEMA

TSHEPANG SEEMA

SALES ASSOCIATE
Pretoria

Summary

Dynamic sales professional with a proven track record at SHE-IN, enhancing brand visibility and customer engagement through innovative social media strategies and influencer outreach.


Skilled in sales funnel management and teamwork, I've consistently boosted brand awareness and sales performance. Excel in leveraging Microsoft Office and exceptional communication to drive results and exceed targets.

Capabilities and knowledge in an organization which recognizes the value of hard work and trusted with responsibilities and challenges

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Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.



Versatile English literature student equipped with a diverse understanding of the writing or reading process,literary genres ,historical contexts and critical theories .i have owned my ability to articulate complex ideas coherently ,excited to apply my well developed research and communication skills in a professional setting and working in sales orientated compani

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Brand Ambassador

SheIn
08.2024 - Current
  • Provided exceptional customer service, addressing concerns and ensuring satisfaction with purchased products.
  • Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
  • Leveraged social media platforms to share engaging content about current promotions while interacting with customers online.
  • Generated leads by hosting in-store events, showcasing product features and benefits to prospective customers.
  • Enhanced online presence for brands by establishing consistent visual and written messaging.
  • Engaged target audiences by hosting live events, webinars, and Q&A sessions.
  • Tracked campaign analytics to assess performance, adjusting strategies as needed for optimal results.
  • Provided valuable feedback to brands regarding customer responses, helping improve products and services based on consumer needs.
  • Boosted brand awareness by creating engaging content and leveraging social media platforms.
  • Stayed informed about competitors'' strategies and the overall state of the industry, in order to adapt tactics accordingly.
  • Participated in industry conferences, networking opportunities, and workshops to stay up-to-date on emerging trends in influencer marketing techniques.
  • Maintained authenticity across all branded content to earn audience trust and ensure the integrity of personal reputation as an influencer.
  • Strong social media presence.
  • Ambition in clothing and fashion.
  • Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
  • Built relationships with other brand ambassadors and influencers to assist in social media strategy.
  • Followed and reviewed competitor social media channels, content, and strategy to relay insights.
  • Gathered insights from interaction with current and prospective consumers to enhance content.

Retail Sales Associate

RENTOZA
12.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases & locate items.
  • resolving customer issues while adhering to company policies.

Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • gain insights into retail goods
  • sales driven
  • Zendesk training & badge certificates
  • Effective communication with other departments
  • Being an ambassador for our brand and offering an amazing customer experience.
  • Welcoming customers and ascertaining their needs and requirements.
  • Educate customers about our products and offering.
  • Taking the customer through the verification process at the self-help kiosks and being the point of contact for any questions or assistance.
  • Exceed Customer expectations by identifying and providing them with the best possible solutions.
  • Selling a diverse product range and keeping up to date with the latest trends in technology.
  • Assist with set up and shut down as well as stock take to ensure the store is ready for our customers at all times.
  • Actively keeping track of sales performance against target.
  • Ensuring you are 100% versed in daily operations with regards to verification and fulfillment procedure

Queuebuster

Telkom
09.2023 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Facilitates a dynamic all in one point sale solution to manage your billing ,inventory, payments, digital ledger ,CRM and loyalty program.
  • Capturing inbound calls and giving callers option to hang up, taking their place in the queue so they aren't kept waiting on hold.
  • Connects to Agents instore ,relays customer details and sends message to customer.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.

Brand Ambassador

OPPO
01.2023 - 09.2023
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Communicated product information with confidence and educated consumers about company.
  • Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Reporting daily ,weekly and monthly reports.
  • Attending sales training meetings.

Sales Promoter

W1C London
12.2022 - 01.2023
  • Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
  • Recommended specific product options to meet customer needs.
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
  • Created and perfected various pitch promotions to attract customers toward products.
  • Distributed product samples to potential customers to try offerings before committing to purchasing.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Provided coupons, product samples and informational brochures to customers.
  • Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
  • Supported team members in achieving collective sales goals through collaboration, encouragement, and sharing best practices.
  • Evaluated competitor offerings and strategies, using this information to develop targeted approaches for differentiating our brand in the eyes of the consumer.
  • Utilized social media platforms for promotional purposes, attracting new clientele while maintaining relationships with existing customers.
  • Managed time efficiently to maximize productivity during peak hours while also dedicating sufficient resources toward administrative tasks when required.
  • Performed market research to cater sales promotion incentives and increase sales.
  • Classic wide range of top rated fragrances on Amazon.
  • Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.

Education

High School Diploma -

Amandasig Secondary School
Brits Rd ,Hartebeesthoek 303-Jr,Akasia,0201

Skills

Goal-Oriented

Languages

English
Upper intermediate (B2)
Korean
Beginner (A1)

Certification

Zendesk talk for agents, Zendesk on demand

Interests

TRAVEL ,WRITING,SALES,BLOGGING

Design,coaching,community involvement

Timeline

Sales Brand Ambassador

SheIn
08.2024 - Current

Retail Sales Associate

RENTOZA
12.2023 - Current

Queuebuster

Telkom
09.2023 - 12.2023

Brand Ambassador

OPPO
01.2023 - 09.2023

Sales Promoter

W1C London
12.2022 - 01.2023

High School Diploma -

Amandasig Secondary School
TSHEPANG SEEMASALES ASSOCIATE