Tshepang Ngoepe

Distribution of music royalties.

Documented music cuesheets, enhancing accuracy in royalty tracking and management.

Performed administrative functions, supporting efficient workflow across operations.

• Amendments of Personal Policies
• Prepared detailed item quotations to address customer inquiries effectively
• Provided general customer service to ensure client satisfaction
• Handled telephone inquiries to deliver prompt customer assistance

• Captured Aircraft Airworthiness Certificates to ensure regulatory adherence
• Scanned Aircraft Weekly Checks for compliance and accuracy
• Working on Aircraft Documents
• Managed inbound calls to provide timely support and information
• General Administration Duties

• Managed secure transactions for financial exchanges, safeguarding client assets.
• Executed payment processing for multiple accounts, maintaining accuracy and compliance.
• Coordinated flight and bus ticket bookings for clients and staff, ensuring timely travel arrangements.

• Managed day-to-day administrative responsibilities
• Captured and organized data for accurate reporting and analysis
• Drafted meeting minutes to provide clear records for team discussions
• Responded to customer phone inquiries to resolve issues and enhance satisfaction