Summary
Overview
Work History
Education
Skills
Languages
First Names
Characteristics
Personal Information
Timeline
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Tshepang Moeketsi Mosobela

BLOEMFONTEIN

Summary

I am a dedicated and tech-savvy IT professional with a passion for problem-solving and innovation. With a Diploma in Computer Networking from the Central University of Technology, I bring a strong foundation in troubleshooting, networking, and server administration. I am certified in Cisco technologies and proficient in Microsoft 365, making me well-equipped to handle diverse IT challenges. My experience in IT support, logistics, and customer service has helped me develop adaptability, teamwork, and effective communication skills. I thrive in dynamic environments where I can apply my analytical thinking and creativity to optimize systems and processes. Always eager to learn and grow, I am ready to contribute to a forward-thinking organization.


Experienced with diagnosing and resolving hardware and software issues promptly and effectively. Utilizes advanced technical knowledge to ensure seamless operations and minimize downtime. Strong understanding of network configurations and cybersecurity protocols.

Diligent IT specialist with solid foundation in troubleshooting and resolving complex technical issues. Proven track record of enhancing system performance and providing exceptional user support. Demonstrated ability in network management and software installation.

Overview

8
8
years of professional experience

Work History

IT SUPPORT ASSISTANCE

CENTRAL UNIVERSITY OF TECHNOLOGY
01.2024 - Current

My Position in IT support encompasses a wide spectrum of information technology responsibilities. From Network troubleshooting and up time all the way to hardware repairs and software troubleshooting and resolution and installation

  • Managing 500+ Computers and ensuring they are in working condition which aided in 95% functionality that allowed Computerized exams to succeed by 100%
  • Installation and upgrading of 400+ machines, a meticulous operation that involves loading of software(OS, Security measure(deep freeze) and cable installation.
  • Ensuring that license servers for critical software are functioning to achieve seamless flow of work operations.
  • Local and remote desktop support for staff members and student facilities.
  • Managing of and network installation for various labs across engineering departments

DRIVER/ DELIVERY PARTNER

TAKEALOT
01.2023 - 01.2024

Delivery Driver Responsibilities
- Ensured timely and accurate parcel/food deliveries while providing excellent customer service.
- Navigated efficiently through routes to maximize speed and maintain parcel quality.
- Handled orders with care, ensuring proper packaging and safe transport.
- Managed transactions and communicated with customers to resolve any delivery issues.
- Maintained a professional and friendly attitude, enhancing the customer experience.

SALES REP / FITNESS INSTRUCTOR AND PERSONAL TRAINING

SLATER GROUP
01.2017 - 01.2018

Fitness Instructor Responsibilities:
Led engaging and goal-oriented workout sessions for clients of all fitness levels.
Provided motivation, guidance, and education on proper exercise techniques.
Created personalized fitness plans, adapting them to client progress.
Fostered a positive and inclusive training environment.

Salesman Responsibilities:
Built strong customer relationships and provided tailored product recommendations.
Effectively communicated product benefits and handled objections with confidence.
Met and exceeded sales targets through strategic upselling and negotiation.
Managed transactions, resolved customer inquiries, and ensured a smooth sales process

Education

Diploma - Computer Networking

CENTRAL UNIVERSITY OF TECHNOLOGY
01.2023

GRADE 12 - CIVIL TECHNOLOGY, ENGINEERING GRAPHICS AND DESIGN, PHYSICAL SCIENCE, MATHEMATICS, LIFE ORIENTATION, ENGLISH HOME LANGUAGE, AFRIKAANS 1ST ADDITIONAL LANGUAGE

01.2016

Skills

  • ADVANCED TROUBLESHOOTING
  • NETWORKING FUNDAMENTALS
  • ROUTING AND SWITCHING
  • CISCO CERTIFIED
  • MICROSOFT 365 OFFICE SUITE
  • LIASING ACROSS DEPARTMENTS
  • ADEPT
  • GOOD ANALYTICAL SKILLS
  • PROGRAMMING
  • SERVER ADMINISTRATION
  • PRUDENT DECISION-MAKING
  • CREATIVE THINKING
  • TEAM PLAYER
  • VERSATILE
  • ENERGETIC
  • CODE 10 LICENSE
  • Remote desktop support
  • IT asset management
  • IT documentation
  • Data backup and recovery
  • Application support
  • VPN configuration
  • Network security
  • Wireless networking
  • Server management
  • Service level agreements
  • Virtualization technologies
  • Incident management
  • IT compliance
  • Desktop deployment
  • Network architecture
  • Network configuration

Languages

SESOTHO

First Names

TSHEPANG MOEKETSI

Characteristics

  • Tech Savvy
  • Patient
  • Empathetic
  • Adaptable
  • Apt
  • Mindful
  • Tenacious
  • Cooperative
  • Energetic

Personal Information

  • ID Number: 9808185055081
  • Criminal Record: NONE
  • Gender: MALE
  • Nationality: SOUTH AFRICAN

Timeline

IT SUPPORT ASSISTANCE

CENTRAL UNIVERSITY OF TECHNOLOGY
01.2024 - Current

DRIVER/ DELIVERY PARTNER

TAKEALOT
01.2023 - 01.2024

SALES REP / FITNESS INSTRUCTOR AND PERSONAL TRAINING

SLATER GROUP
01.2017 - 01.2018

Diploma - Computer Networking

CENTRAL UNIVERSITY OF TECHNOLOGY

GRADE 12 - CIVIL TECHNOLOGY, ENGINEERING GRAPHICS AND DESIGN, PHYSICAL SCIENCE, MATHEMATICS, LIFE ORIENTATION, ENGLISH HOME LANGUAGE, AFRIKAANS 1ST ADDITIONAL LANGUAGE

Tshepang Moeketsi Mosobela