Tshegofatso Serongwane
Administration
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Language
Work History
Junior IT Recruitment Consultant
Makwa-IT
Midrand
09.2023 - Current
- Attended industry conferences and networking events to establish new connections while strengthening existing relationships within the IT community.
- Utilized various job boards, social media platforms, and networking events to source high-quality candidates within tight deadlines.
- Negotiated competitive salary packages on behalf of clients, ensuring successful placements and long-term retention rates.
- Developed a robust candidate database, maintaining accurate records for future reference and timely follow-ups as needed.
- Streamlined the candidate screening process for improved efficiency and time management.
- Coordinated interview schedules between clients and candidates, ensuring a smooth hiring process for all parties involved.
- Conducted comprehensive candidate interviews, assessing technical skills and cultural fit for client organizations.
- Created detailed job descriptions that accurately reflected client requirements and attracted qualified applicants.
- Identified potential areas of improvement within the recruitment process, implementing strategic changes for enhanced efficiency and client satisfaction.
- Provided exceptional customer service throughout the entire recruitment lifecycle, from initial contact to post-placement support.
- Organized regular performance reviews with placed candidates to monitor their progress and address any concerns or issues proactively.
- Collaborated closely with internal teams to ensure a seamless recruitment process for both clients and candidates.
- Managed a diverse portfolio of clients, consistently meeting and exceeding recruitment targets.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Wrote and posted technical job descriptions
- Sourced and selected applicants for technical positions within company.
Administrative Assistant
Cresslawn Primary School
Kempton Park
03.2020 - 07.2023
- Enhanced office efficiency by streamlining administrative processes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answering customer questions, providing information, taking and processing orders and addressing complaints
- Answering phone calls and calling customers.
- Compiling, maintaining and updating company records
- Managing office inventory.
- Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
- Compiling and maintaining records of office business transactions.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Data Entry Clerk
Tfg
Sandton
02.2018 - 02.2019
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Coordinated with cross-functional teams to gather information.
- Supported various departments with ad hoc data entry.
- Assisted in implementing a new CRM system.
- Followed established procedures to enter and process data correctly.
- Developed and maintained databases to store customer information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Used computer software to store and retrieve data.
Education
Diploma In Human Resources - Human Resources Management And Labour Relations
Central Johannesburg College
Parktown Johannesburg Skills
Cold-calling
Social media proficiency
Technical knowledge
Candidate Sourcing
Recruitment
Candidate Screening
Applicant Tracking Systemsi
Applicant Tracking Systems
IT job market understanding
Personnel Management
Work Complaint Handling
Data Analysis
Human Resources Support
Employment Recordkeeping
Benefits Administration
Time Management
Promotion Coordination
Remote Conferencing and Communication
Teamwork and Collaboration
Microsoft Office
Problem-Solving
Problem-solving abilities
Organizational Skills
Multitasking
Names
Tshegofatso Faith Serongwane
Contact Details
069 545 4228, tshegofaith68@gmail.com
Personal Information
- Date of Birth: 03/24/1999
- Gender: Female
- Marital Status: Single
Timeline
Junior IT Recruitment Consultant
Makwa-IT
09.2023 - Current
Administrative Assistant
Cresslawn Primary School
03.2020 - 07.2023
Data Entry Clerk
Tfg
02.2018 - 02.2019
Diploma In Human Resources - Human Resources Management And Labour Relations
Central Johannesburg College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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