Tshegofatso Mushi
Customer Service ,Admin, Retail ,Agent
Johannesburg,GP
Summary
Dynamic professional with a strong background in customer service and guest relations, honed at Mafadi Properties. Proven ability to enhance customer satisfaction through effective communication and relationship-building. Skilled in cash handling and operational efficiency, consistently achieving high standards in service delivery and fostering positive community engagement.
Overview
7
7
years of professional experience
Work History
Admin and Runner
Siwedi and Associates
10.2024 - 12.2024
Ambassador, Customer Service, Agent
Mafadi Properties(Roomking)
09.2023 - 08.2024
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
Doctor's Assistant and Personal Assistan
Curewise Medical Centre
01.2022 - 12.2022
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
Teacher's Assistant
Bapedi Primary School
09.2021 - 01.2022
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Flexi Timer and Cashier
Truworths
10.2017 - 12.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - First Aider
Netcare
Midrand, South Africa 04.2001 -
Certificate - Beauty
Beauty Therapy Training Skills
Soweto, South Africa 04.2001 -
High School Diploma -
Fons Luminis Secoundary
Soweto, South Africa 04.2001 -
Skills
Guest relations
Timeline
Admin and Runner
Siwedi and Associates
10.2024 - 12.2024
Ambassador, Customer Service, Agent
Mafadi Properties(Roomking)
09.2023 - 08.2024
Doctor's Assistant and Personal Assistan
Curewise Medical Centre
01.2022 - 12.2022
Teacher's Assistant
Bapedi Primary School
09.2021 - 01.2022
Flexi Timer and Cashier
Truworths
10.2017 - 12.2018
Certificate - First Aider
Netcare
04.2001 -
Certificate - Beauty
Beauty Therapy Training Skills
04.2001 -
High School Diploma -
Fons Luminis Secoundary
04.2001 -
Similar Profiles
Madhav PangarkarMadhav Pangarkar
Audit Manager at Rahangdale & Associates, Partner, A.S. Kulkarni & AssociatesAudit Manager at Rahangdale & Associates, Partner, A.S. Kulkarni & Associates
Sidda Reddy VSidda Reddy V
Senior Manager at GVCA and Associates (fka GC Reddy & Associates)Senior Manager at GVCA and Associates (fka GC Reddy & Associates)
Crystal WeisCrystal Weis
Medical Biller at Retina Associates/Retina Vitreous Associates PCMedical Biller at Retina Associates/Retina Vitreous Associates PC
Given MakhubeleGiven Makhubele
Fleet Administrator at Delta Built Environment ConsultantsFleet Administrator at Delta Built Environment Consultants
KAMANO SEHERIKAMANO SEHERI
Campus Floor Representative at UkznCampus Floor Representative at Ukzn