Tshegofatso Mokoena
Data Analyst
Johannesburg
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Data Analyst
FLYTXT BV
04.2024 - Current
- Analyse campaign performance and generate detailed operational and performance reports, enabling stakeholders to make informed commercial and strategic decisions.
- Monitor campaign outcomes and identify optimization opportunities to improve targeting, conversion rates, and overall campaign effectiveness.
- Ensure all campaigns comply with MTN governance frameworks, operational processes, and customer experience standards.
- Collaborate with product owners and cross-functional teams to plan, configure, approve, and deploy campaigns in line with business requirements and delegated authority.
- Provide timely alerts, insights, and reporting on CVM activities and campaign performance across multiple communication channels.
- Support the delivery and management of CVM projects, contributing to initiatives that enhance customer lifecycle management and commercial performance.
- Work with campaign data and platforms to ensure accurate execution, monitoring, and reporting of customer engagement initiatives across multiple operating companies (OpCos).
Data Analyst Group CVM
MTN GROUP (CVM)
12.2020 - 03.2024
- Compiling Monthly CVM Revenue Dashboard on Power BI and presenting insights.
- Supporting Business in building ADS Dashboard on Power BI.
- Program Manager for Ayoba, MPIC and RVM.
- Project Manager for CVM Ayoba.
- Launched Contextual marketing Triggers to drive Ayoba Acquisition (LIB, UG & GHA).
- Launched Ayoba lookalike Model (sSwa) to drive Acquisition.
- Supporting S&D team on MPIC Y’ello currency migration.
- MTN Head Offices Fairlands
Data Analyst
MTN SA (CVM PREPAID)
06.2020 - 12.2020
- Supporting MTN SA analytics team on daily report (Voice, OBIEE RGS, Recharge, and spend Dashboard).
- Supporting with obtaining Data Drip insights for MTN SA CVM, GVPP and CEX.
Pricing Analyst
MTN GROUP
12.2018 - 10.2020
- Implementation the Regional Pricing Construct across all MTN Operating Companies & Consolidating Presentation to give status update.
- Assisting in consolidating high-volume journeys for the Group CEX and ensuring timely and complete submission of the monthly report to all relevant stakeholders.
- Consolidating an Agile Document for CVM.
- Editing GLG videos for Group CVM.
Stock Controller
LUXOR PAINTS
10.2017 - 02.2018
- Packaging and stock taking.
- Supporting in Product Distribution.
Education
B.COM - Project Management
Mancosa University
01-2025
Online Diploma - undefined
Kubicle
01-2021
Skills
Stakeholder Engagement
Microsoft Office Suite
Technical Proficiency
Attention to Detail
Scope Management
COURSES
- Data Analyst Microsoft Kubicle Present
- PowerPoint Present
- Data Literacy Present
- Outlook Present
- Statistical Analysis Present
- Word Present
- Power BI 2021
Timeline
Data Analyst
FLYTXT BV
04.2024 - Current
Data Analyst Group CVM
MTN GROUP (CVM)
12.2020 - 03.2024
Data Analyst
MTN SA (CVM PREPAID)
06.2020 - 12.2020
Pricing Analyst
MTN GROUP
12.2018 - 10.2020
Stock Controller
LUXOR PAINTS
10.2017 - 02.2018
Online Diploma - undefined
Kubicle
B.COM - Project Management
Mancosa University