Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tshegofatso  Mohlabine

Tshegofatso Mohlabine

Johannesburg

Summary

Dynamic professional with a proven track record at Menzies Aviation, excelling in delivery management and customer service. Skilled in record keeping and scanner operation, I have successfully enhanced customer experiences and streamlined order processing. My commitment to excellence and effective communication has consistently driven positive outcomes in fast-paced environments.

Overview

20
20
years of professional experience
1
1
year of post-secondary education

Work History

Deliveries

GFS express
Johannesburg
01.2026 - Current
  • Maintained records of daily deliveries and collections.
  • Maintained records of deliveries and pickup orders.
  • Utilized a scanner to record information about incoming deliveries.

Customer Service Representative

Menzies aviation
Johannesburg
11.2008 - 01.2023
  • Check-in passengers
  • Presenting boarding passes to their travel destinations
  • Making announcements ( intercom) advising passengers with further details
  • Communication via telephone and computer
  • Communicate with clients
  • Communicate with captains
  • Baggage handling

Customer service

Stuttafords
Johannesburg
09.2006 - 10.2008
  • Provided excellent customer service during pickups and deliveries.
  • Provided customers with friendly customer service.
  • Developed strategies to improve overall customer service experience.

Education

Business Administration

ICB
01.2019 - 02.2020

Tembisa High School
Johannesburg

EWC Germiston
Johannesburg

Skills

  • Delivery management
  • Record keeping
  • Scanner operation
  • Order processing

Timeline

Deliveries

GFS express
01.2026 - Current

Business Administration

ICB
01.2019 - 02.2020

Customer Service Representative

Menzies aviation
11.2008 - 01.2023

Customer service

Stuttafords
09.2006 - 10.2008

Tembisa High School

EWC Germiston
Tshegofatso Mohlabine