Tshegofatso Mohlabine
Johannesburg
Summary
Dynamic professional with a proven track record at Menzies Aviation, excelling in delivery management and customer service. Skilled in record keeping and scanner operation, I have successfully enhanced customer experiences and streamlined order processing. My commitment to excellence and effective communication has consistently driven positive outcomes in fast-paced environments.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Deliveries
GFS express
Johannesburg
01.2026 - Current
- Maintained records of daily deliveries and collections.
- Maintained records of deliveries and pickup orders.
- Utilized a scanner to record information about incoming deliveries.
Customer Service Representative
Menzies aviation
Johannesburg
11.2008 - 01.2023
- Check-in passengers
- Presenting boarding passes to their travel destinations
- Making announcements ( intercom) advising passengers with further details
- Communication via telephone and computer
- Communicate with clients
- Communicate with captains
- Baggage handling
Customer service
Stuttafords
Johannesburg
09.2006 - 10.2008
- Provided excellent customer service during pickups and deliveries.
- Provided customers with friendly customer service.
- Developed strategies to improve overall customer service experience.
Education
Business Administration
ICB
01.2019 - 02.2020
Tembisa High School
Johannesburg EWC Germiston
Johannesburg Skills
- Delivery management
- Record keeping
- Scanner operation
- Order processing
Timeline
Deliveries
GFS express
01.2026 - Current
Business Administration
ICB
01.2019 - 02.2020
Customer Service Representative
Menzies aviation
11.2008 - 01.2023
Customer service
Stuttafords
09.2006 - 10.2008
Tembisa High School
EWC Germiston