Tshegofatso Letswalo
Sales A
Johannesburg
Summary
Enthusiastic and approachable, bringing strong communication and customer service skills . Quick learner with the knack for building positive relationships and assisting customer effectively. Reliable team player with proactive approach to problem - solving and ensuring pleasant shopping experience. Demonstrates flexibility and eagersness to adapt to new challenges.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Sales Assistant
Tasko Lonehill
10.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Addressed customer inquiries, complaints, and returns with professionalism.
- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Organized in-store promotions to increase awareness of new product lines
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
National Senior Certificate - Grade 12 - Physical Sciences
Alexandra Secondary School
Alexandra Johannesburg 11.2021
Skills
Visual merchandising
Timeline
Sales Assistant
Tasko Lonehill
10.2024 - Current
National Senior Certificate - Grade 12 - Physical Sciences
Alexandra Secondary School
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