Tshegofatso Letswalo
Sales A
Johannesburg
Summary
Enthusiastic and approachable, bringing strong communication and customer service skills . Quick learner with the knack for building positive relationships and assisting customer effectively. Reliable team player with proactive approach to problem - solving and ensuring pleasant shopping experience. Demonstrates flexibility and eagersness to adapt to new challenges.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Sales Assistant
Tasko Lonehill
10.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Addressed customer inquiries, complaints, and returns with professionalism.
- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Organized in-store promotions to increase awareness of new product lines
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
National Senior Certificate - Grade 12 - Physical Sciences
Alexandra Secondary School
Alexandra Johannesburg 11.2021
Skills
Visual merchandising
Sales expertise
Store opening and closing
Cash Handling
Microsoft applications proficiency
Excellent Communication
Teamwork and Collaboration
Organization and Time Management
Self-Motivated
Dependable and Responsible
Timeline
Sales Assistant
Tasko Lonehill
10.2024 - Current
National Senior Certificate - Grade 12 - Physical Sciences
Alexandra Secondary School