TSHEGOFATSO KEAMOGETSWE LESHUPI
Junior Manager: Leads Specialist
Midrand
Summary
Results-driven Junior Manager in Property Development with a strong background in rental consulting, lease administration, and tenant relations. Proven ability to negotiate and close high-value rental agreements, increase occupancy rates, and streamline property management processes. Skilled in stakeholder engagement, market analysis, and strategic marketing. Passionate about professional growth and contributing to organizational success.
Overview
7
7
years of professional experience
7
7
Languages
Work History
JUNIOR MANAGER – LEADS SPECIALIST
Central Development Property Group
Midrand
05.2024 - Current
- Spearhead rental property marketing, increasing tenant inquiries by 30% through strategic campaigns
- Negotiate and enforce leases, ensuring optimal occupancy and rental yields
- Manage tenant relations, addressing concerns to improve retention rates by 15%
- Conduct market research and property analysis to optimize pricing strategies
- Implement security and maintenance protocols, reducing tenant complaints by 25%
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Tracked development milestones and deliverables and aligned to stated deadlines.
- Conducted periodic performance evaluations of team members, providing constructive feedback for career development opportunities.
- Conducted detailed market research to identify new business opportunities and expand client base.
- Set and achieved company defined sales goals.
RENTAL CONSULTANT
Central Development Property Group
Midrand
09.2021 - 04.2024
- Successfully closed over 200+ rental agreements, exceeding company targets by 20% annually
- Screened and vetted tenants, ensuring 98% on-time rental payments
- Conducted pre-occupation inspections and resolved maintenance issues to improve tenant satisfaction
- Managed lease renewals and tenant mediation, ensuring smooth lease transitions
- Assisted in compliance with statutory rental regulations and dispute resolution
- Coordinated maintenance requests between tenants and property managers or landlords, ensuring issues were resolved in a timely manner.
- Participated in ongoing training opportunities to stay current on industry regulations and best practices related to residential rentals.
- Educated clients on their rights as tenants, helping them navigate complex leasing agreements with ease.
- Organized open houses and property showings for prospective tenants, highlighting key features and selling points of each rental unit.
- Maintained detailed records of communication with clients, landlords, and property managers to ensure a smooth rental process from start to finish.
- Conducted comprehensive move-in inspections alongside new tenants, documenting any pre-existing conditions or damages prior to occupancy.
- Maintained strong relationships with past clients, resulting in a steady stream of referrals and repeat business.
- Contributed to overall company growth by meeting or exceeding established sales targets and performance metrics on a consistent basis.
- Streamlined the rental application process for clients, resulting in faster approval times and higher success rates.
- Collaborated with other team members to share resources and best practices, improving overall efficiency within the office.
- Managed a diverse portfolio of rental properties, adapting quickly to the unique needs and preferences of each client.
INTERMEDIATE ADMIN CONSULTANT
Abercrombie & Kent
Randburg
10.2017 - 03.2020
- Provided administrative support to the senior sales team, optimizing client bookings
- Managed guest documentation and travel itineraries, ensuring 100% accuracy
- Coordinated logistics for high-profile clients, improving customer satisfaction
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
Education
National Diploma - Tourism Management
University of Johannesburg
Johannesburg, South Africa 01.2014 - 5 2018
High School Diploma -
Navalsig High School
Bloemfontein, South Africa 01.2013 - 12 2013
Skills
- Property & Lease Management
- Tenant Acquisition & Retention
- Market Analysis & Sales
- Stakeholder & Client Relations
- Compliance & Risk Management
- Negotiation & Contract Management
- Customer Service & Conflict Resolution
Awards
- 2024 Best Leasing Manager, Central Development Property Group
- 2023 Top Rental Consultant, Central Development Property Group
- 2022 2nd Top Rental Consultant, Central Development Property Group
- 2019 Office Brilliance Winner, Abercrombie & Kent
Timeline
JUNIOR MANAGER – LEADS SPECIALIST
Central Development Property Group
05.2024 - Current
RENTAL CONSULTANT
Central Development Property Group
09.2021 - 04.2024
INTERMEDIATE ADMIN CONSULTANT
Abercrombie & Kent
10.2017 - 03.2020
National Diploma - Tourism Management
University of Johannesburg
01.2014 - 5 2018
High School Diploma -
Navalsig High School
01.2013 - 12 2013
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