Tshamaano Ernest Mapokgole

Lead compliance and monitoring portfolio unit; and ensure timeous, correct and complete submission to Group Risk Audit Assurance.

• Oversight of compliance monitoring across the Property Branch
• Management of strategic and operational risk register
• Coordination of audit processes and monitoring the implementation of audit action plans
• Submission of compliance reports and regulatory returns to GRAS
• Management of process monitoring operations and reporting
• Supervision of the compliance and PMS sections.

Reconciling customer accounts to ensure the correct recording of Property Rates revenue and debtor balances.

• Execute billing processes on customer accounts
• Attend to customer queries and complaints
• Reconciling debtors’ accounts.
• Process journals to update the financial ledger
• Monthly reporting.

Monitored compliance with Municipal Property Rates Act, Municipal Finance Management Act, and Rates & Taxes policies within Group Finance to ensure adherence to legal standards.

• Perform compliance assessments in line with annual compliance plan.
• Ensured control approach that is fully aligned to legislation and policies.
• Participated in rates policy update.
• Performed internal audit activities.
• Executed risk management processes.